⭐⭐⭐⭐⭐ Shout-out to Ramanjot for her exceptional customer service! Super kind and helpful—thank you, Ramanjot!
Atmosphere: 5
Food: 5
Service: 5
carol Marcotte
The staff don't listen and try to rush you through your order. They are not friendly at all. Get the food wrong cause they don't listen.
Atmosphere: 1
Food: 1
Service: 1
ITUNU PASEDA
I had one of the worst customer service experiences I’ve ever had at this location. I came in to place an order – 2 double burgers and a Beyond Meat meal with drinks. While giving my order, I told the staff member, “Please hold on while I review the order just in case I want to change anything.” Not even a minute later, she told me the order was already made. That made no sense because I hadn’t even confirmed the order or said it was final. I clearly told her I wanted to review it first. On top of that, it supposedly was “already made” but still took 10 minutes to come to my car. So which is it? If it was really made, it should’ve been ready immediately. If it wasn’t, then don’t lie just to rush a customer. The whole interaction felt rude, dismissive, and completely unprofessional. I expect basic respect and communication when I’m spending money, and this experience was honestly disappointing. I won’t be returning unless customer service improves.
Service: 1
Bob Martens
Staff are always great, lots of free parking and best fast food chain restaurant in Winnipeg.
Atmosphere: 3
Food: 5
Service: 5
Elliot
Jigarjeet told me it was $7.99 for a mama burger but then charged me $14 which I didn't realize until I had already paid. When I asked why I was charged so much, they said the deal was only during the day. Why would you tell me about a deal that I can't even get?? And what difference does it make whether it's day or night. Completely misleading and ridiculous.
Food: 3
Service: 1
Marcel Degagne
The food is always appetizing. My one complaint is the cost. I find that it is getting more expensive. I will usually dine here only if I have coupons .
Atmosphere: 5
Food: 5
Service: 5
Ekamjit Singh
I had a fantastic experience at this A&W location, all thanks to the incredible staff. From the warm greeting to the fast, friendly service, they truly went above and beyond. The team worked seamlessly together, making my visit smooth and enjoyable. It’s rare to find such great service at a fast food spot – I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Sherlxsr
Staff member was nice and everything was good. Good Service i go this place every week.
Atmosphere: 5
Food: 5
Service: 5
Melanie Cerdas Jimenez
Stopped by the A&W on Pembina Strip today and the service was absolutely amazing! Khushi was super friendly and welcoming, Sheuy (the sweetest!) brought such great energy and even added a touch of humor that made the experience unforgettable, Anaut was quick and efficient while still being attentive, and Josh made sure everything was perfectly organized and double-checked before I left. Such a great team and awesome service, positive vibes, and definitely a place I’ll be coming back to! 🍔🥤👏
Today is 2025/09/18 21:02, the long wait on the drive through, but we can clearly see the male staff with turban cross his arm, leaning against the counter, chatting with the other 2 girls for quite a while, then slowly put on the headphone, it really makes us upset when seeing a long line waiting but the staffs obviously don’t care.
Atmosphere: 1
Food: 4
Service: 1
Jacqueline
Very friendly staff
Atmosphere: 5
Food: 4
Service: 5
Navjot Kaur
Great customer service. Staff is very friendly and polite. Had a great experience there.
Atmosphere: 5
Food: 5
Service: 5
rovin preet
Great customer service and very polite and welcoming behaviour of employees. Love the quality of food.
Very nice and friendly place.
Atmosphere: 5
Food: 5
Service: 5
⭐⭐⭐⭐⭐
Shout-out to Ramanjot for her exceptional customer service! Super kind and helpful—thank you, Ramanjot!
Atmosphere: 5
Food: 5
Service: 5
The staff don't listen and try to rush you through your order. They are not friendly at all. Get the food wrong cause they don't listen.
Atmosphere: 1
Food: 1
Service: 1
I had one of the worst customer service experiences I’ve ever had at this location. I came in to place an order – 2 double burgers and a Beyond Meat meal with drinks. While giving my order, I told the staff member, “Please hold on while I review the order just in case I want to change anything.”
Not even a minute later, she told me the order was already made. That made no sense because I hadn’t even confirmed the order or said it was final. I clearly told her I wanted to review it first.
On top of that, it supposedly was “already made” but still took 10 minutes to come to my car. So which is it? If it was really made, it should’ve been ready immediately. If it wasn’t, then don’t lie just to rush a customer.
The whole interaction felt rude, dismissive, and completely unprofessional. I expect basic respect and communication when I’m spending money, and this experience was honestly disappointing. I won’t be returning unless customer service improves.
Service: 1
Staff are always great, lots of free parking and best fast food chain restaurant in Winnipeg.
Atmosphere: 3
Food: 5
Service: 5
Jigarjeet told me it was $7.99 for a mama burger but then charged me $14 which I didn't realize until I had already paid. When I asked why I was charged so much, they said the deal was only during the day. Why would you tell me about a deal that I can't even get?? And what difference does it make whether it's day or night. Completely misleading and ridiculous.
Food: 3
Service: 1
The food is always appetizing. My one complaint is the cost. I find that it is getting more expensive. I will usually dine here only if I have coupons .
Atmosphere: 5
Food: 5
Service: 5
I had a fantastic experience at this A&W location, all thanks to the incredible staff. From the warm greeting to the fast, friendly service, they truly went above and beyond. The team worked seamlessly together, making my visit smooth and enjoyable. It’s rare to find such great service at a fast food spot – I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Staff member was nice and everything was good. Good Service i go this place every week.
Atmosphere: 5
Food: 5
Service: 5
Stopped by the A&W on Pembina Strip today and the service was absolutely amazing! Khushi was super friendly and welcoming, Sheuy (the sweetest!) brought such great energy and even added a touch of humor that made the experience unforgettable, Anaut was quick and efficient while still being attentive, and Josh made sure everything was perfectly organized and double-checked before I left. Such a great team and awesome service, positive vibes, and definitely a place I’ll be coming back to! 🍔🥤👏
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Navneet was such a lovely server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
Today is 2025/09/18 21:02, the long wait on the drive through, but we can clearly see the male staff with turban cross his arm, leaning against the counter, chatting with the other 2 girls for quite a while, then slowly put on the headphone, it really makes us upset when seeing a long line waiting but the staffs obviously don’t care.
Atmosphere: 1
Food: 4
Service: 1
Very friendly staff
Atmosphere: 5
Food: 4
Service: 5
Great customer service. Staff is very friendly and polite. Had a great experience there.
Atmosphere: 5
Food: 5
Service: 5
Great customer service and very polite and welcoming behaviour of employees. Love the quality of food.
Atmosphere: 5
Food: 5
Service: 5
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