Showed up at 5:30pm for prime rib buffet which is on between 5-8pm. Max amount of people in the restaurant was maybe 12 people. The salad bar was almost empty. Found a bone in the Turkey with gravy. By 6pm they were out of prime rib and baked potatoes. Had to wait half hour for a baked potatoes and it was topped with a hair. Server wiped out our whole bill. The manager was aware of everything but never came to the table. People were paying for the buffet only to find out there wasn’t much left. Our server mentioned this happens all the time and requested they make more food only to be ignored. This was not the servers fault and gave him an extremely large tip. Horrible food, horrible management. Got home in time before feeling the effects of food poisoning.
Atmosphere: 5
Service: 5
robert hacault
Was at the restaurant for Thanksgiving dinner, everything was decent and good until it was time to pay. Where i caught a male server commenting that kids should not be in the restaurant as they are an annoyance and the restaurant was not a playground. I didn't see any kids misbehaving.
He was also making rude comments about another 2 tables that was loud enough to easily be heard 15 feet away. Then scoffed when i let him know that the comments were easily heard and shouldn't be said outloud.
As for our server, she was great but the male server left a sour taste whe we left.
Atmosphere: 3
Food: 2
Service: 3
Het Amin
Anjali and Ravneet, as well as all others have been of great help and very attentive with the service even during the rush hours of breakfast.
Thank you to all the staff here at Altos. I hope I'll see you again in the future.
Khushpreet singh
I recently dined in at Altos, it was a delightful experience. The ambiance was elegant yet welcoming, setting the stage for a memorable meal.
The staff Anjali and Pietro exemplified professionalism and warmth, ensuring every detail was attended to. Their attentive service enhanced the overall dining experience. I would also love to mention about Ravneet as she was always trying to anticipate our needs and helped me and my friends in menu choices. Would recommend their Saturday seafood buffet.
Atmosphere: 5
Food: 5
Service: 5
Gustavo Macias
I have been staying here for four weeks now, going onto week five. I must say that the attention and service here are beyond exceptional. I eat here daily (breakfast and some nights dinner) and and I always walk out with a smile on my face, and a happy tummy. Anjali, one of the servers here, I see almost daily and she is super attentive and super super friendly. She always has a smile on her face and makes my experience that much better. Great conversations too. Ravneet, Pietro and Gurch (hope i got that right) also work here and also pay great attention to service and are very friendly. All in all I have greatly enjoyed my time eating at Altos and would highly recommend it to others. Their weekend buffets are incredible. Also the chefs here know what they're doing!
Thank you to all the staff here at Altos. I hope I'll see you again in the future.
Atmosphere: 5
Food: 5
Service: 5
Inderveer Singh Deol
Anjali, Ravneet and Pietro treated us well during our dinning in Aaltos, always helps with our needs. I loved the friday and Saturday evening buffets. I do recommend everyone to come visit and enjoy.
Atmosphere: 5
Food: 5
Service: 5
Karanbir singh
Amazing service by these great people Pietro, Anjali and Ravneet with delicious food at Aaltos
Robert Snow
Start with the positive. The wait staff were very good. Active but not pushy. The restraunt was very clean but airy. Noise from other tables seemed to travel. Quite loud. The food was below average. Everything seemed like it had been sitting out too long. Baby green salad was well wilted. I had to inform the wait staff about the greens then they were replaced. Whipped cream on the deserts were dried out. Yorkshire puddings were overly dry and tasted like oil. Prime rib was good but over done. Some dressings in the salad bar weren't labled. Horse radish for the prime rib wasn't labled and was weak. Soups were not labled. Sounds like I'm being picky. The buffet, which wasn't very extensive, was $39.99!!! Not a good dining experience. We won't be back.
Atmosphere: 3
Food: 2
Service: 4
James Still
Have stopped in for the “breakfast special” a few times recently and am impressed with the quick, attentive and friendly service provided by server John. The breakfasts are always tasty , coffee refills are offered frequently and the atmosphere is very relaxed. Great way to start the day!!
Nancy Wilde
Ravneet was our server today and she was great! Very efficient and attentive!
Anjali was a great server. The buffet was great. The fruit salad was sour seemed it was fermented.
Atmosphere: 4
Food: 4
Service: 5
Kevin Harms
Was a great experience. Food was good. Anjoli is a great server and always takes care of us.
Atmosphere: 5
Food: 4
Service: 5
Panda Goodie
We always enjoy having breakfast here. We can sit & visit while enjoying our coffee. Thank you to Gursewak for great service, and to John for the coffee refills!
Atmosphere: 5
Food: 5
Service: 5
Dale Dale
I ordered the French toast which comes with 3 slices of toast.and was only given 2 slices. I mentioned it to the one server and was told sorry. Which they never brought the 3rd slice then upon paying they charged full price for the meal. And on top of it they forced a tip there was no option for no tip.im not happy at all. The prices are outrageous as well. We went back for lunch as we are at this hotel for medical. My girlfriend got a salad and the amount of dressing they put on it, you may aswell call it a soup!
Atmosphere: 3
Food: 3
Service: 2
Quentin Bird
Ravneet was a great waitress. Very polite and helpful.
Showed up at 5:30pm for prime rib buffet which is on between 5-8pm. Max amount of people in the restaurant was maybe 12 people. The salad bar was almost empty. Found a bone in the Turkey with gravy. By 6pm they were out of prime rib and baked potatoes. Had to wait half hour for a baked potatoes and it was topped with a hair. Server wiped out our whole bill. The manager was aware of everything but never came to the table. People were paying for the buffet only to find out there wasn’t much left. Our server mentioned this happens all the time and requested they make more food only to be ignored. This was not the servers fault and gave him an extremely large tip. Horrible food, horrible management. Got home in time before feeling the effects of food poisoning.
Atmosphere: 5
Service: 5
Was at the restaurant for Thanksgiving dinner, everything was decent and good until it was time to pay. Where i caught a male server commenting that kids should not be in the restaurant as they are an annoyance and the restaurant was not a playground. I didn't see any kids misbehaving.
He was also making rude comments about another 2 tables that was loud enough to easily be heard 15 feet away. Then scoffed when i let him know that the comments were easily heard and shouldn't be said outloud.
As for our server, she was great but the male server left a sour taste whe we left.
Atmosphere: 3
Food: 2
Service: 3
Anjali and Ravneet, as well as all others have been of great help and very attentive with the service even during the rush hours of breakfast.
Thank you to all the staff here at Altos. I hope I'll see you again in the future.
I recently dined in at Altos, it was a delightful experience. The ambiance was elegant yet welcoming, setting the stage for a memorable meal.
The staff Anjali and Pietro exemplified professionalism and warmth, ensuring every detail was attended to. Their attentive service enhanced the overall dining experience. I would also love to mention about Ravneet as she was always trying to anticipate our needs and helped me and my friends in menu choices. Would recommend their Saturday seafood buffet.
Atmosphere: 5
Food: 5
Service: 5
I have been staying here for four weeks now, going onto week five. I must say that the attention and service here are beyond exceptional. I eat here daily (breakfast and some nights dinner) and and I always walk out with a smile on my face, and a happy tummy. Anjali, one of the servers here, I see almost daily and she is super attentive and super super friendly. She always has a smile on her face and makes my experience that much better. Great conversations too. Ravneet, Pietro and Gurch (hope i got that right) also work here and also pay great attention to service and are very friendly. All in all I have greatly enjoyed my time eating at Altos and would highly recommend it to others. Their weekend buffets are incredible. Also the chefs here know what they're doing!
Thank you to all the staff here at Altos. I hope I'll see you again in the future.
Atmosphere: 5
Food: 5
Service: 5
Anjali, Ravneet and Pietro treated us well during our dinning in Aaltos, always helps with our needs. I loved the friday and Saturday evening buffets. I do recommend everyone to come visit and enjoy.
Atmosphere: 5
Food: 5
Service: 5
Amazing service by these great people Pietro, Anjali and Ravneet with delicious food at Aaltos
Start with the positive. The wait staff were very good. Active but not pushy. The restraunt was very clean but airy. Noise from other tables seemed to travel. Quite loud. The food was below average. Everything seemed like it had been sitting out too long. Baby green salad was well wilted. I had to inform the wait staff about the greens then they were replaced. Whipped cream on the deserts were dried out. Yorkshire puddings were overly dry and tasted like oil. Prime rib was good but over done. Some dressings in the salad bar weren't labled. Horse radish for the prime rib wasn't labled and was weak. Soups were not labled. Sounds like I'm being picky. The buffet, which wasn't very extensive, was $39.99!!!
Not a good dining experience. We won't be back.
Atmosphere: 3
Food: 2
Service: 4
Have stopped in for the “breakfast special” a few times recently and am impressed with the quick, attentive and friendly service provided by server John. The breakfasts are always tasty , coffee refills are offered frequently and the atmosphere is very relaxed. Great way to start the day!!
Ravneet was our server today and she was great! Very efficient and attentive!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Anjali was a great server. The buffet was great. The fruit salad was sour seemed it was fermented.
Atmosphere: 4
Food: 4
Service: 5
Was a great experience. Food was good. Anjoli is a great server and always takes care of us.
Atmosphere: 5
Food: 4
Service: 5
We always enjoy having breakfast here. We can sit & visit while enjoying our coffee. Thank you to Gursewak for great service, and to John for the coffee refills!
Atmosphere: 5
Food: 5
Service: 5
I ordered the French toast which comes with 3 slices of toast.and was only given 2 slices. I mentioned it to the one server and was told sorry. Which they never brought the 3rd slice then upon paying they charged full price for the meal. And on top of it they forced a tip there was no option for no tip.im not happy at all. The prices are outrageous as well. We went back for lunch as we are at this hotel for medical. My girlfriend got a salad and the amount of dressing they put on it, you may aswell call it a soup!
Atmosphere: 3
Food: 3
Service: 2
Ravneet was a great waitress. Very polite and helpful.
Atmosphere: 4
Food: 4
Service: 5
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