Academy Hospitality Group
242 Hargrave St, Winnipeg
(204) 808-1400
Recent Reviews
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We had a salad that was uninspired and over priced. The gluten free pizza was sparse on the toppings and the crust was pre-made and cakey. Loved the beef tartare, the only real winner. Drinks were outrageously over priced. Gusto was once the place to go before a game not anymore.
We were greeted promptly at the door and the staff was friendly. It took almost 20 minutes to get a round of vodka martinis with no communication from our server as to why. She did not stop by to let us know the issue and therefor it also took 25 minutes before our order was taken. We did, however, have our water replenished several times in that time, lol. Maybe an extra bartender and one less busser on a Saturday night would have been a better choice. Food was mediocre. It is definitely more elevated at Pizzeria Gusto. I'm not sure if there was a manager working as we could not see anyone who fit the mark. It definitely seemed like the young staff needed more guidance.
The food is amazing. The manager is very nice and helpful when things aren't going well. It's very disorganized and I'm not sure who does the training, but I feel it's none existent. The servers helping us were floundering the whole time and barely had a clue as to what was going on. I was very hungry when I got there so I ordered my appy right away. I told them twice I didn't receive it and then got it with my meal. It definitely wasn't what we had hoped for.
The server changed three times and they rarely seemed to come around. Food was very average compared to previous visits to this restaurant. Cocktails were great, though. Noise level was high, but to be expected given the pre hockey crowd.
Arrival Checking in was poor. Didn't know the table I reserved was already partial occupied by some of my guests. Service looked new and were disorganized. Too long to place a drink order and then the same result for food order. Asked for well-done pizza and 5 minutes later a waiter asked me to confirm the particular pizza. When it did arrive, It did not come well done as requested
The first table we were given was extremely wobbly, causing drinks to spill. So we moved to another table. I ordered an Aperol spritz and they didn't have aperol even though there is a liquor store next door and it was still open. There were some very loud and disruptive noises sounding like construction and really killed the atmosphere. The ricotta was a very delicious appetizer. Unfortunately our pasta dish was on the cold side. Somewhat disappointing in general. One good thing about the whole experience was our server Benaise, she was sweet and delightful and attentive. I think Gusto North is probably a really good restaurant but maybe I went there on the wrong night.
Emily was a wonderful waitress and helped us the whole evening! The noise with a large table beside us made it very difficult to hear each other speak. More vegan options please. Thank you!
Food was great as always, maybe because it's not busy inside, hardly to find our server for advance service. And without checking whether we finish the foods or not, the server just took the plates away.
Overall a pleasant night. Good as expected. Service prompt and pleasant. The overall appearance of the patio left a lot to be desired. Nice flowers along one side. However tables and chairs were all crooked. Sofas tucked away and cushions piled up high. Could at least make the effort to have it more set up even though there were only 6 tables being used. Would have made the patio more attractive .
I've dined here quite a bit, love the location and the food, it's always great and I've never had a meal I didn't truly enjoy. Going there during a weeknight when it's less busy is a much better experience because I find the table are pretty crammed and the acoustics aren't that great. It gets pretty loud on a busy night. The service is okay, this is the second time in a couple weeks where I've noticed something that irks me. They will wait until you finish your first drink and order your second before the food comes to your table. Coincidence? All in all I recommend this restaurant, but a few changes would be welcome.
Restaurantji Recommends
Reservations made easily via Open Table are always a plus! We were greeted by a very energetic young lady and seated in a timely matter. Our server Sam was good, having both tables inside and out. Thinking sections could be managed better. What I found interesting was there was no floor manager. 2 servers and a bartender. The food was delicious as were the zero proof cocktails. A nice touch dessert was served with a candle... birthday at the table. Best part no embarrassing singing pet peeve of mine. Differently would return. The staff were warm and engaging and the food was delicious.
The food was very good but portions quite small. We had to ask for more bread for our apps which our waitress brought without any hesitation. The food was quite expensive for the portions. It was also quite noisy and they kept playing with the lights (light, dark, etc.). My pasta meal was more like a soup and contained very little seafood; the lobster portion was cut in half which seemed a little bit of a rip off. I know it is difficult to make a go of it these days but, at those prices, we may have to eat out a little less!
We opted to share 3 pizzas, the beef short rib was not very good at all. Asking for a bit of coke to the rye and coke drink that we had already ordered...that seemed ro create a fuss.
Menu was small, but the food was good. We all had pizza, came out hot and tasted great! Service wasn't fantastic, but it was busy. Very very loud atmosphere, space was very beautiful though. Overall I'd eat there again, but wouldn't be my first choice to go back too.
The service is what made the evening!! Everyone was fantastic. The outdoor patio looks awesome. It was a little too cool out so we chose to eat inside. The pizza was good. But, just good. For the price it should have been better, also more topping on it. We recently were at Parcel Pizza, much better pizza. My husband who isn't a big eater had the chicken scallopine and was still hungry afterwards. He did say he enjoyed it. Great spot, need to improve the food and it could be a 5 out of 5.
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