So I ordered a DoorDash order today for pickup @ 11:20am. Arrived at this Booster Juice location at 11:40am to pick up my order. The one girl told me they never recieved anything and I showed her my order on my phone.. She didn't even bother to double check their tablet or anything before telling me I must've mistakenly chose the other location further down Pembina. Now, I asked if she could atleast call them to double check for me and she asked her coworker and they said no.
I now had to drive down 15 mins down to the other Pembina location to pick up my order because I actually thought it was my mistake. I went there and they also said they didn't recieve my order, but they were atleast more helpful and took a closer look at my order on my phone and said, no that's the Pembina, Grant location WHERE I WAS ORIGINALLY AT.
At this point, I'm furious as I just wasted time and gas when I was already there at the correct location AND NOW IM LATE FOR WORK.
I come back and they said they have my order ready and it's because they didn't refresh their tablet? EXCUSE ME? She gave me the most blunt apology ever. I asked to speak to the manager and she took my name and number down but I highly doubt she even contacted the manager with this information as I didn't hear from anyone today. So decided to leave this review as there was no other way to get in contact with the manager.
Horrible customer service.
Service: 1
Gursagar Singh
Poor customer service by the morning shift worker I was waiting at the door for 5 minutes and she was on the phone watching me from the window.
Atmosphere: 1
Food: 1
Service: 1
Kristen Victoria
Absoleutly terrible customer experience
Atmosphere: 1
Food: 1
Service: 1
Geert Hemelings
Sometimes you don't want a meal, sometimes you want an amazing smoothie! This is the place to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Combo
Shay C
The ladies that work there are super friendly and have great taste in smoothies. Have someone surprise you by ordering for you. I haven't been let down yet.
i LOVE coming to this booster juice! my smoothies are always made excellent and the customer service is unbelievable! especially when the super cute supervisor abbey is working! her amazing customer service and her infectious personality always makes my day and makes my mornings SO much better! Stay awesome booster juice pembina/grant!
Dayna Nickle
Helped me survive covid
Baylee
very good.
David Macumber
Fast service
Prairie Drives Canada
The worst service I’ve ever experienced. Kicked me and my service dog out of the store without asking us for any paperwork or anything
So I ordered a DoorDash order today for pickup @ 11:20am. Arrived at this Booster Juice location at 11:40am to pick up my order. The one girl told me they never recieved anything and I showed her my order on my phone.. She didn't even bother to double check their tablet or anything before telling me I must've mistakenly chose the other location further down Pembina. Now, I asked if she could atleast call them to double check for me and she asked her coworker and they said no.
I now had to drive down 15 mins down to the other Pembina location to pick up my order because I actually thought it was my mistake. I went there and they also said they didn't recieve my order, but they were atleast more helpful and took a closer look at my order on my phone and said, no that's the Pembina, Grant location WHERE I WAS ORIGINALLY AT.
At this point, I'm furious as I just wasted time and gas when I was already there at the correct location AND NOW IM LATE FOR WORK.
I come back and they said they have my order ready and it's because they didn't refresh their tablet? EXCUSE ME? She gave me the most blunt apology ever. I asked to speak to the manager and she took my name and number down but I highly doubt she even contacted the manager with this information as I didn't hear from anyone today. So decided to leave this review as there was no other way to get in contact with the manager.
Horrible customer service.
Service: 1
Poor customer service by the morning shift worker I was waiting at the door for 5 minutes and she was on the phone watching me from the window.
Atmosphere: 1
Food: 1
Service: 1
Absoleutly terrible customer experience
Atmosphere: 1
Food: 1
Service: 1
Sometimes you don't want a meal, sometimes you want an amazing smoothie! This is the place to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Combo
The ladies that work there are super friendly and have great taste in smoothies. Have someone surprise you by ordering for you. I haven't been let down yet.
Atmosphere: 5
Food: 5
Service: 5
super disrespectful staff.
The juicer isn't working,too bad...
Great smoothies, friendly staff.
Very rude staff.
Very friendly staff, thanks!
Restaurantji Recommends
i LOVE coming to this booster juice! my smoothies are always made excellent and the customer service is unbelievable! especially when the super cute supervisor abbey is working! her amazing customer service and her infectious personality always makes my day and makes my mornings SO much better! Stay awesome booster juice pembina/grant!
Helped me survive covid
very good.
Fast service
The worst service I’ve ever experienced. Kicked me and my service dog out of the store without asking us for any paperwork or anything
Loading...