Cool Encounters Ice Cream Bar

I just went there at 915 pm and they always have what I need for a dessert if you want a great experience with the family or Friends this place will not disappoint so I encourage you to atleast try it 🥳😎

Atmosphere: 5

Service: 5

The young woman we had serve us was super pleasant and I liked the twister options. The kids liked the hard ice cream options and all the different cone options too!

Atmosphere: 5

Food: 5

Service: 5

truly delightful

Atmosphere: 5

Food: 5

Service: 5

I love chunky ice creams, so I decided to check out this place after reading some great reviews. The lady at the counter was super nice and accommodating, providing excellent customer service. The ice cream itself was delicious—just the right amount of creaminess without being too sweet. I’ll definitely be coming back for more!

Atmosphere: 5

Food: 5

Service: 5

The ice creams are pretty good and cheap! But the service is not very enthusiastic when their serving you... The atmosphere is ok but it's not one of my favourites... Also they don't have as many flavours as I thought!

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Real Fruit

Frozen yogurt was great! Definitely recommend! Staff was rude didn’t meet friendly expectations. Other people around were rude and told us to get out of the way when we were there before them. Overall not a great place to go on a nice evening

Atmosphere: 3

Food: 5

Service: 1

Excellent ice cream and open late unlike most places.

Food: 5

Service: 5

Recommended dishes: Cookie Dough

Great products and service. Ice cream and slushies. Fast service and friendliness.

Atmosphere: 5

Food: 5

Service: 5

Awesome little gem of an ice cream spot on the heart of Windsor Park. Their hard ice cream is from Chapmans. The clodhopper twister (like a dq blizzard) had massive chunks in it. Was delicious!!

Atmosphere: 5

Food: 5

Service: 5

Mediocre at best. Selection is lacklustre and the customer service is poor, but the ice cream is good despite smaller than average serving sizes for the price.

Staff need more education around allergies and allergens should not be stored on shelves above where the ice cream is prepared (thus increasing the likelihood of cross contamination.

Atmosphere: 2

Food: 4

Service: 3

Some of the best icecream in the city- always great service.

Parking: Parking lot can be rather full at certain times but there is always a spot open.

Atmosphere: 5

Food: 5

Service: 5

Fantastic Ice Cream, friendly staff! We love the slush here! It's definitely a great place to bring your family!

Parking: Parking is extremely difficult most of the time due to busy parking lot.

Kid-friendliness: Special prices for hard and soft ice cream for kids under seven.

Atmosphere: 5

Food: 5

Service: 5

Bit expensive but well worth the money

Update: Lowered my rating since they've started offloading debit and credit fees to customers, if you go here bring cash to save money.

The owner is rude and money hungry. I will not be returning.

Just had a basic vanilla cone and chocolate dish. Good ice cream. Will be back.

Atmosphere: 4

Food: 4

Service: 4