Dairy Queen Grill & Chill

When there and ordered a double burger and mini blizzard. The mini blizzard had like no toppings and the burger was a single. So I called to let them know and the man on the phone lied and insisted that we only paid for a single but our receipt says double. Only offered a free mini blizzard which is fine but I’d like what I ordered the first time.

Food: 2

Service: 2

We placed our order yesterday evening at 7:30 for our Blizzard to taste like crap. After spending $25 for 3 Blizzards they're so stingy with topping even paying extra for add-ons. Also, one blizzard wasn't even made remotely close. Chocolate brownie extreme suppose to have chocolate ice cream not white and telling my partner that's how it's made meanwhile we get this often enough to know ! Don't tell us customers wrong when we know our order. Also, the Reese peanut butter extreme was so disappointing. 2-4small pieces of chocolate Reeses and very little Reese pieces in a Large. Very disappointed.

Customer Service been contacted.

After I emailed the customer service back stating the owner never contacted us about the complaint. However, I got a callback and spoken with the manager and was only willing to compromise one blizzard meanwhile Skip, Uber Eat would refund you back. After telling the manager that the manager hung up ! Ridiculously unacceptable and not professional in any ways !

DO NOT RECOMMEND GOING HERE ! GO GET YOUR MONEY WORTH ELSEWHERE !!

Atmosphere: 1

Food: 1

Service: 1

Food was decent. Location has mice. Daughter spotted one under a table across the restaurant so we left. Staff seems to know about the issue.

Atmosphere: 1

Food: 3

Service: 3

Will not go back to this location or buy anything again from Dairy Queen. Did not get what I paid for. Ordered a 4 chicken strip meal and got a few crumbled pieces of chicken which would not make up 2 strips in total. Was charged extra for water because I did not want the included fountain drink, when the staff member specifically told me I could substitute water. Also bought a salad which wasn’t more than a cup of lettuce with a couple cubes of chicken. Very disappointing and a waste of time and money!

Atmosphere: 1

Food: 1

Service: 1

Out of many blizzard options, my first 3 choices, no we don't have, why is it displayed on the menu? Some bad management or something... never seem to have advertised flavours

Ordered for an large oreo blizzard with extra oreos in it.
I ordered for a pick up. When the order was delivered, there was little quantity of oreos crushed with a large cup of vanilla ice cream.

When asked for extra oreos, the front person straight away asked for extra charge for it.

If that’s the case, why not charge $10 just for extra oreo crunches on top of a $3.45 oreo blizzard???

I would not visit this place and would not recommend any of my friends to visit this place…

Atmosphere: 2

Food: 1

Service: 1

Quick service and very yummy blizzard

Cashier was so rude and seemed irritated towards me and my boyfriend. Didn’t even say anything and gave ugly looks

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Ice Cream Cake

My family ordered food for dine in and the employees gave us our food with a dirty tray and when we sat down the table was dirtyAs we were leaving I asked for a bag and when she gave us she asked us “for what? “ I said for my grandsons food and she got MAD and throw it on the counter and walked away customers are supposed to come first and I got an attitude I never got before from a restaurant employeeThe manager should have a talk about how patrons are treated

Atmosphere: 1

Food: 4

Service: 1

This worker named Manpreet Singh was rude to me and asked personal questions. He then forgot my cup and said i never bought it when I showed my receipt.

Atmosphere: 1

Food: 1

Service: 1

Portions are terrible for the price

Atmosphere: 4

Food: 2

Service: 4

Was welcomed in a very friendly way! And the entire experience was great! The ice cream was excellent! Will be back!

Atmosphere: 5

Food: 5

Service: 5

Nice guy and lady working at the drive thru 5:15ish today. Keep up the good energy

Atmosphere: 5

Food: 5

Service: 5

Worst place ever, specially, their staff who have zero respect for customers.Asked for separate containers for order and the guy got offended and said don't do that next time.Totally disgusting

Parking: What more can I say it’s a parking lot

Atmosphere: 5

Service: 5

Recommended dishes: Ice Cream Cake