Do not enter building if you have a nut allergy! While you wait for your order free unshelled peanuts are available to eat at your table. Which I enjoyed, but for others with nut allergies, I think it is a statement being made that they cannot guarantee nut free options. Very friendly, helpful people work here. The special part is you pick what kind of burger you want ie) double patty, vegetarian etc. You choose from toppings they vocally list off ie) onions, cooked mushrooms, peppers, pickles, mayo, etc. ask for extra of toppings at no cost. (Extra cheese you are charged. Fries made on site and they post what sort of potatoes they are using each day by the order area. One order of fries can be easily shared by 2 or 3 adults. You fill your own drink with free refills. You wait for your order by the counter or sit at a table until your number is called, which is found at the bottom of your receipt. Stay in and eat or take out option is available, but all orders given to you in a bag. Utensils, and napkins on the counter for you to take.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Fries, Double Bacon Cheeseburger All Toppings, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant
Ariba Patel
The last I had Cajun fries was around March 2025, today I was passing by and decided to have some fries and oreo milkshake. Milkshake was good however, I was soo disappointed with the fries. There was no seasoning at all. Not even salt. The fries were too soggy. I waited there for around 7-8 mins hoping to get the same delectable fries but was let down. There was no taste at all. And the customer service is also not at all welcoming there. Just doing the job for the sake of it. I think this is the reason the taste has changed, no one is interested in keeping the brand image held high. I tried reaching out as mentioned in my comment below but the link never works. Its just for the sake i believe. No proper resolution/ customer service. Sad
Atmosphere: 4
Food: 1
Service: 1
Dani Beukes
Best Five Guys location I've been at.... quality food, fast service, polite staff. Was in and out in less than 4min for family order of 5 people.
Atmosphere: 5
Food: 5
Service: 5
Mathew MacMillan
They have fantastic burgers. On this trip I tried out there grill cheese and poutine. The wife had a cholocate shake. All was great. To top it off the staff was very friendly. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
cory gauthier
There food is good and they’re good with kids
Atmosphere: 5
Food: 5
Service: 5
rsanggarful
This was my first visit to Five Guys after hearing many good things. The burger itself was delicious and I really enjoyed it. Unfortunately, the customer service left a lot to be desired. The cashier who took my order seemed uninterested and unwilling to help. She didn’t explain the toppings available and came across as rude. While I’d like to return for another burger, the poor service makes me hesitant to come back.
Atmosphere: 5
Food: 5
Service: 1
Luis Guillermo Avella Leon
Great burguers and service.
Atmosphere: 5
Food: 5
Service: 5
Scott McDonald
Pretty great, overall
Atmosphere: 5
Food: 5
Service: 3
Rip Nipsey
Had to try the poutine it was okay definitely not my go to for poutine like super boyz or zaxx drive in .. gravy was like halfmoon and the cheese is like kfc... Bugers are why i even go to five guys and they got top 5 best fries ..
I normally do not blast unpleasant employees of fast food chains, but Mandeep Brar seem to be very unpleasant while serving me and my friend it was our first time at five guys. We didn’t know the menu so I was looking at the menu. I saw her standing there so when I approached to order what I wanted, she seemed very unpleasant towards me and my friend so I will never come here if the employees act this certain way
Drew Mazerolle
Fries are cooked in peanut oil
Recommended dishes: Cajun Fries, Double Bacon Cheeseburger All Toppings
Dale Reimer
Exactly what I expect from Five Guys- fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Mike Egonia
I think the employees at this location needs to be retrained on how to properly get orders out. I ordered a food order and on a separate bill ordered a milk shake. My food order came, but they decided to ignore my milkshake order and get other customers food order that was after me at first. When they finally decide to make my milkshake I already been waiting 20 minutes. 20 minutes for 1 milkshake is ridiculous. If I could give a negative star review I would. Hard to believe this location has a 4 star review.
Do not enter building if you have a nut allergy! While you wait for your order free unshelled peanuts are available to eat at your table. Which I enjoyed, but for others with nut allergies, I think it is a statement being made that they cannot guarantee nut free options.
Very friendly, helpful people work here.
The special part is you pick what kind of burger you want ie) double patty, vegetarian etc. You choose from toppings they vocally list off ie) onions, cooked mushrooms, peppers, pickles, mayo, etc. ask for extra of toppings at no cost. (Extra cheese you are charged. Fries made on site and they post what sort of potatoes they are using each day by the order area. One order of fries can be easily shared by 2 or 3 adults.
You fill your own drink with free refills.
You wait for your order by the counter or sit at a table until your number is called, which is found at the bottom of your receipt.
Stay in and eat or take out option is available, but all orders given to you in a bag. Utensils, and napkins on the counter for you to take.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Fries, Double Bacon Cheeseburger All Toppings, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant
The last I had Cajun fries was around March 2025, today I was passing by and decided to have some fries and oreo milkshake. Milkshake was good however, I was soo disappointed with the fries. There was no seasoning at all. Not even salt. The fries were too soggy. I waited there for around 7-8 mins hoping to get the same delectable fries but was let down. There was no taste at all. And the customer service is also not at all welcoming there. Just doing the job for the sake of it. I think this is the reason the taste has changed, no one is interested in keeping the brand image held high.
I tried reaching out as mentioned in my comment below but the link never works. Its just for the sake i believe. No proper resolution/ customer service. Sad
Atmosphere: 4
Food: 1
Service: 1
Best Five Guys location I've been at.... quality food, fast service, polite staff. Was in and out in less than 4min for family order of 5 people.
Atmosphere: 5
Food: 5
Service: 5
They have fantastic burgers. On this trip I tried out there grill cheese and poutine. The wife had a cholocate shake. All was great. To top it off the staff was very friendly. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
There food is good and they’re good with kids
Atmosphere: 5
Food: 5
Service: 5
This was my first visit to Five Guys after hearing many good things. The burger itself was delicious and I really enjoyed it. Unfortunately, the customer service left a lot to be desired. The cashier who took my order seemed uninterested and unwilling to help. She didn’t explain the toppings available and came across as rude. While I’d like to return for another burger, the poor service makes me hesitant to come back.
Atmosphere: 5
Food: 5
Service: 1
Great burguers and service.
Atmosphere: 5
Food: 5
Service: 5
Pretty great, overall
Atmosphere: 5
Food: 5
Service: 3
Had to try the poutine it was okay definitely not my go to for poutine like super boyz or zaxx drive in .. gravy was like halfmoon and the cheese is like kfc...
Bugers are why i even go to five guys and they got top 5 best fries ..
Atmosphere: 5
Food: 5
Service: 5
It wasnt that great.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
This place was spotless when I came by
I normally do not blast unpleasant employees of fast food chains, but Mandeep Brar seem to be very unpleasant while serving me and my friend it was our first time at five guys. We didn’t know the menu so I was looking at the menu. I saw her standing there so when I approached to order what I wanted, she seemed very unpleasant towards me and my friend so I will never come here if the employees act this certain way
Fries are cooked in peanut oil
Recommended dishes: Cajun Fries, Double Bacon Cheeseburger All Toppings
Exactly what I expect from Five Guys- fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
I think the employees at this location needs to be retrained on how to properly get orders out. I ordered a food order and on a separate bill ordered a milk shake. My food order came, but they decided to ignore my milkshake order and get other customers food order that was after me at first. When they finally decide to make my milkshake I already been waiting 20 minutes. 20 minutes for 1 milkshake is ridiculous. If I could give a negative star review I would. Hard to believe this location has a 4 star review.
Atmosphere: 1
Service: 1
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