The chubby male server with glasses was rude with bad service. I went to fill my drink, he goes ahead of me, fills his drink up, AND stands there drinking it, blocking me from filling my drink. I had to wait while he took his time.
K and A
The broth is super flavorful, and all the ingredients are fresh. Tons of options for meat, veggies, and sauces. The staff is really friendly and helpful, especially if you're new to hot pot. Great price for all you can eat. Definitely recommend! My husband and I will be going back for sure. Great atmosphere as well.
Brian Aranzanso
Nice people, soup for days. Enjoyable outing with coworkers.
完文博
All Good
Jennifer Friesen
This was an intense/interesting and fun experience. The staff was friendly and very helpful as this was our first time. You place your order on the iPad, pick your soup broth and choose your favourites to add to the soup. The pots are HOT! I was so worried the kids were gonna burn themselves but we pushed the pots to the centre of the table and it was perfect. You cook your soup, ladle it to your bowl and add more to keep on cooking, you order more from the iPad anytime. Theres also a mini buffet of appies (wings and eggrolls) and unlimited ice cream included in the price.
kevin willia
The welcoming was better than ever. Explanations of menus . And food as as good or better than our many experiences of the Pembina location. Gotta try this ! Don’t wait!!!
Joshua Pomehichuk
Never had a hot bowl like this before. Did not try their soup bowls. Food and service was decent, polite and courteous. A little salty in spots but I am a guy who doesn't add much at home. Great atmosphere. Was awesome seeing a bunch of Ukrainians working here.
Holly L
Busy af and hot Food was confusing for first timers. They ran out of cutlery, desserts and cups. Cheap quality of food options, was my least fav. Its a different type of experience so that was cool, but hard pass.
Miriam S
It was my first time at the restaurant, and both the food and service were excellent. I’d definitely go back again.
Melanie Gerodias
Took my sister out for her first hotpot as it’s my second time here. Great portions and great service. Just have to be careful you don’t burn your eye as the hot pot is burning hot! There was also a small buffet too, but it was okay. Plenty of options for your soup!
I visited with a party of 4 on a Saturday evening. Take everything here with a grain of salt. I suspect the experience would have been better at lunch. Thankfully I made a reservation, as the restaurant was packed. Bring hand sanitizer. You will want to use it, especially after visiting the buffet and touching the tablet.
Everything was a bit chaotic. It was noisy and difficult to hear the wait staff. At some point other customers could be heard having a speakerphone conversation, which appeared to be tolerated and not unusual for this restaurant?
Tablet ordering made things easy, but the tablet itself was sticky and it's cleanliness was questionable. They did not appear to be cleaned between customers. The tablet also somehow doubled some of the items we wanted, so when I reviewed the selection before submitting, I had to reduce some quantities back down to 1.
The food came very quickly after placing the order, leaving little time to enjoy the dim sum buffet or get sauce and drinks. Drinks included slush puppies which was fun. The dim sum was average. Some items were still a bit frozen due to the amount of traffic using the buffet. It was also extremely cramped and awkward in the dim sum/sauce/ice cream/drink area. Cups were in short supply, the sauce station was messy, cutlery was mismatched and not located conveniently.
The food for the hot pot was mostly good. DO NOT ORDER THE CORN OR THE LAMB. The broth was very bland, so be sure to make good use of the sauces. The spicy broths seemed to have a bit more flavor. The meat comes on very large plates, making it easy to order more than you will actually eat. You can always order more, so go light on the first pass. In spite of confirming my order carefully, we were served double the amount of meat we ordered, and another item was forgotten completely. The beef was tasty and don't pass on the special spicy beef. So good! The mushrooms were awesome. There was enough variety of noodles, meats and seafood. There were plenty of tofu and vegetarian choices, although there could have been more vegetables.
Save room for ice cream. It was really, really good.
Overall, my experience was sub par, but I would give it another shot before writing it off completely. It's definitely an experience!
Frost Avenger
Was a nice experance. The little dim sum bar they had was good. The meats and other items we ordered were all nice.
Chris Thomson
Top quality food, service was spot on, and had a enjoyable dinner with the family.
Nikki Alvarez
Despite the ratings for food, service and atmosphere, the price was a bit high. Although expected given the costs of having to buy the items.
We came when it just opened, so it was empty. Everything came out quick and it was a lot of food. The yam noodles were a little lacking in terms of serving portion because my two friends had to get a couple extra servings.
I appreciated the dipping recommendations at the sauce station. I went for what was written for premium soy sauce and it was good, albeit a bit too spicy for me, so I’ll definitely lower the amount of chili I put in.
Overall, great place, especially with the nonstop broth refill. First time having hot pot, so this was a good starting point.
The chubby male server with glasses was rude with bad service. I went to fill my drink, he goes ahead of me, fills his drink up, AND stands there drinking it, blocking me from filling my drink. I had to wait while he took his time.
The broth is super flavorful, and all the ingredients are fresh. Tons of options for meat, veggies, and sauces. The staff is really friendly and helpful, especially if you're new to hot pot. Great price for all you can eat. Definitely recommend! My husband and I will be going back for sure. Great atmosphere as well.
Nice people, soup for days. Enjoyable outing with coworkers.
All Good
This was an intense/interesting and fun experience. The staff was friendly and very helpful as this was our first time.
You place your order on the iPad, pick your soup broth and choose your favourites to add to the soup.
The pots are HOT!
I was so worried the kids were gonna burn themselves but we pushed the pots to the centre of the table and it was perfect.
You cook your soup, ladle it to your bowl and add more to keep on cooking, you order more from the iPad anytime.
Theres also a mini buffet of appies (wings and eggrolls) and unlimited ice cream included in the price.
The welcoming was better than ever. Explanations of menus . And food as as good or better than our many experiences of the Pembina location. Gotta try this ! Don’t wait!!!
Never had a hot bowl like this before. Did not try their soup bowls. Food and service was decent, polite and courteous. A little salty in spots but I am a guy who doesn't add much at home. Great atmosphere. Was awesome seeing a bunch of Ukrainians working here.
Busy af and hot
Food was confusing for first timers.
They ran out of cutlery, desserts and cups.
Cheap quality of food options, was my least fav.
Its a different type of experience so that was cool, but hard pass.
It was my first time at the restaurant, and both the food and service were excellent. I’d definitely go back again.
Took my sister out for her first hotpot as it’s my second time here. Great portions and great service. Just have to be careful you don’t burn your eye as the hot pot is burning hot! There was also a small buffet too, but it was okay. Plenty of options for your soup!
Restaurantji Recommends
I visited with a party of 4 on a Saturday evening. Take everything here with a grain of salt. I suspect the experience would have been better at lunch. Thankfully I made a reservation, as the restaurant was packed. Bring hand sanitizer. You will want to use it, especially after visiting the buffet and touching the tablet.
Everything was a bit chaotic. It was noisy and difficult to hear the wait staff. At some point other customers could be heard having a
speakerphone conversation, which appeared to be tolerated and not unusual for this restaurant?
Tablet ordering made things easy, but the tablet itself was sticky and it's cleanliness was questionable. They did not appear to be cleaned between customers. The tablet also somehow doubled some of the items we wanted, so when I reviewed the selection before submitting, I had to reduce some quantities back down to 1.
The food came very quickly after placing the order, leaving little time to enjoy the dim sum buffet or get sauce and drinks. Drinks included slush puppies which was fun. The dim sum was average. Some items were still a bit frozen due to the amount of traffic using the buffet. It was also extremely cramped and awkward in the dim sum/sauce/ice cream/drink area. Cups were in short supply, the sauce station was messy, cutlery was mismatched and not located conveniently.
The food for the hot pot was mostly good. DO NOT ORDER THE CORN OR THE LAMB. The broth was very bland, so be sure to make good use of the sauces. The spicy broths seemed to have a bit more flavor. The meat comes on very large plates, making it easy to order more than you will actually eat. You can always order more, so go light on the first pass. In spite of confirming my order carefully, we were served double the amount of meat we ordered, and another item was forgotten completely. The beef was tasty and don't pass on the special spicy beef. So good! The mushrooms were awesome. There was enough variety of noodles, meats and seafood. There were plenty of tofu and vegetarian choices, although there could have been more vegetables.
Save room for ice cream. It was really, really good.
Overall, my experience was sub par, but I would give it another shot before writing it off completely. It's definitely an experience!
Was a nice experance. The little dim sum bar they had was good. The meats and other items we ordered were all nice.
Top quality food, service was spot on, and had a enjoyable dinner with the family.
Despite the ratings for food, service and atmosphere, the price was a bit high. Although expected given the costs of having to buy the items.
We came when it just opened, so it was empty. Everything came out quick and it was a lot of food. The yam noodles were a little lacking in terms of serving portion because my two friends had to get a couple extra servings.
I appreciated the dipping recommendations at the sauce station. I went for what was written for premium soy sauce and it was good, albeit a bit too spicy for me, so I’ll definitely lower the amount of chili I put in.
Overall, great place, especially with the nonstop broth refill. First time having hot pot, so this was a good starting point.
Great place!!!
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