The cake is no longer the same. Short bread bottom is horrible. I do not taste short bread. To many changes to family recipe. Such a shame. I would not recommend buying this cake anymore. So sad.
Food: 1
Service: 1
Brittany Mardynalka
Went 10 minutes before closing today to grab a cake and they had closed early. I love Jeanne’s cake and was frustrated that I made my husband rush to get there just for the doors to be locked.
Lyla Waterhouse
Man who answered phone and took my order was very rude and talked too fast to understand him. Man apologized for rudeness and gave discount on cake. We can continue to buy our family cakes there as we have done for the past 50 years Thank you .Happy Birthday to me !!!
Atmosphere: 5
Food: 5
Service: 5
Wendy Kroeker
We have been enjoying Jeanne cakes for over 50 years. I remember a time when these cakes were delicious. They have changed over the years and now the one I just bought is terrible. Bought at Save on Foods, a bananna cake, serving six for a whopping $24.00. The icing had no flavor and had the texture of pure shortening. The short bread cookie base tasted raw. The cake was dense and dry and too salty. It was the worst bought cake I ever had. They are not even close to what they once were. You need more quality control.
Food: 1
Bryan Cassone
I haven't tried any in store goods and they may be better, but the cake from Sobeys was dry, flavorless, and borderline inedible. Was expecting more at the $24 price point
Food: 1
Karen G
Winnipeg treasure ? best bday ? ever
Atmosphere: 5
Food: 5
Service: 5
Heidi Doerksen
So DISAPPOINTED.Went to pick up a Mother’s Day cake and the writing was totally smeared and blurry! Something about the piping bag broke…This could’ve been fixed with 5 minutes of effort. My mom ran a baking business and corrected things like this all the time. Best they could do is give me a whole 4$ back. Will never buy a cake here again. And all of this on Mother’s Day too. :(
Service: 1
barry bruce
Cake not fresh . This is not the first time I have purchased a birthday cake from jeannes bakery only to find the cake not fresh
Atmosphere: 3
Food: 1
Service: 3
Priscilla Rosa
Jeannies bakery is my family and I’s favourite bakery. We get them for birthdays and special occasions but also as a great pick me up for family dinners. There is no other cake like Jeannies. I’ve had them since I was little and will never get tired of them! The icing, cake, chocolate curls and cookie bottom are to die for! A must try.
Atmosphere: 5
Food: 5
Service: 5
Siana
I've seen a lot of reviews of awful customer service at this bakery, and have had many borderline bad experiences myself, but today was met with awful customer service: the counter person was abrupt and impatient to the point of rudeness, served someone else who came in after me (I was the only customer in the bakery at the time), and ignored me. For the first time, I left with no cake, and likely will not be back. Such a shame, these cakes have been favorites for years, but there have to be limits. Can't treat a customer politely? Too bad, I'm sure there are lots of other bakeries who will.
The people are genuinely happy and good folks.. I just ordered my cake today.. people I recommend this place to all .. peoples.. it's the best cake in the world ? ? yummm.
Atmosphere: 5
Food: 5
Service: 5
M D
Excellent cake and customer service! Thank you for getting me out of a pickle and making the situation right for my husband's birthday cake pick up!
Food: 5
Service: 5
Marianne Humphreys
A birthday in our house just has to have a Jeannies cake. The chocolate on the sides is incredible and the shortbread on the log cake is delicious. . A Jeannies cake just makes a birthday special. My mom started the tradition and we think of her on our special birthdays. It just makes the day feel special.
Atmosphere: 5
Food: 5
Service: 5
Barbara Humeny
Love Jeanne'
Atmosphere: 5
Food: 5
Service: 5
JIm Sokoloski
Parking, good service, excellent cake, family tradition for birthday cakes.
The cake is no longer the same. Short bread bottom is horrible. I do not taste short bread. To many changes to family recipe. Such a shame. I would not recommend buying this cake anymore. So sad.
Food: 1
Service: 1
Went 10 minutes before closing today to grab a cake and they had closed early. I love Jeanne’s cake and was frustrated that I made my husband rush to get there just for the doors to be locked.
Man who answered phone and took my order was very rude and talked too fast to understand him. Man apologized for rudeness and gave discount on cake. We can continue to buy our family cakes there as we have done for the past 50 years Thank you .Happy Birthday to me !!!
Atmosphere: 5
Food: 5
Service: 5
We have been enjoying Jeanne cakes for over 50 years. I remember a time when these cakes were delicious. They have changed over the years and now the one I just bought is terrible. Bought at Save on Foods, a bananna cake, serving six for a whopping $24.00. The icing had no flavor and had the texture of pure shortening. The short bread cookie base tasted raw. The cake was dense and dry and too salty. It was the worst bought cake I ever had. They are not even close to what they once were. You need more quality control.
Food: 1
I haven't tried any in store goods and they may be better, but the cake from Sobeys was dry, flavorless, and borderline inedible. Was expecting more at the $24 price point
Food: 1
Winnipeg treasure ?
best bday ? ever
Atmosphere: 5
Food: 5
Service: 5
So DISAPPOINTED.Went to pick up a Mother’s Day cake and the writing was totally smeared and blurry! Something about the piping bag broke…This could’ve been fixed with 5 minutes of effort. My mom ran a baking business and corrected things like this all the time. Best they could do is give me a whole 4$ back. Will never buy a cake here again. And all of this on Mother’s Day too. :(
Service: 1
Cake not fresh . This is not the first time I have purchased a birthday cake from jeannes bakery only to find the cake not fresh
Atmosphere: 3
Food: 1
Service: 3
Jeannies bakery is my family and I’s favourite bakery. We get them for birthdays and special occasions but also as a great pick me up for family dinners. There is no other cake like Jeannies. I’ve had them since I was little and will never get tired of them! The icing, cake, chocolate curls and cookie bottom are to die for! A must try.
Atmosphere: 5
Food: 5
Service: 5
I've seen a lot of reviews of awful customer service at this bakery, and have had many borderline bad experiences myself, but today was met with awful customer service: the counter person was abrupt and impatient to the point of rudeness, served someone else who came in after me (I was the only customer in the bakery at the time), and ignored me. For the first time, I left with no cake, and likely will not be back. Such a shame, these cakes have been favorites for years, but there have to be limits. Can't treat a customer politely? Too bad, I'm sure there are lots of other bakeries who will.
Atmosphere: 1
Service: 1
Restaurantji Recommends
The people are genuinely happy and good folks.. I just ordered my cake today.. people I recommend this place to all .. peoples.. it's the best cake in the world ? ? yummm.
Atmosphere: 5
Food: 5
Service: 5
Excellent cake and customer service! Thank you for getting me out of a pickle and making the situation right for my husband's birthday cake pick up!
Food: 5
Service: 5
A birthday in our house just has to have a Jeannies cake. The chocolate on the sides is incredible and the shortbread on the log cake is delicious. . A Jeannies cake just makes a birthday special. My mom started the tradition and we think of her on our special birthdays. It just makes the day feel special.
Atmosphere: 5
Food: 5
Service: 5
Love Jeanne'
Atmosphere: 5
Food: 5
Service: 5
Parking, good service, excellent cake, family tradition for birthday cakes.
Atmosphere: 4
Food: 5
Service: 5
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