My friend never had a Shawarma before so we ordered online through skip and let me say what a disappointment, it’s honestly a insult to call this stuff food, the rice was okay though.
Food: 1
Elmer Aquino
Best place for family, relatives and friends to gather. There's a live music and also a karaoke to enjoy. Food are yummylicious!
Atmosphere: 5
Food: 5
Service: 5
Chuchay
They just cancelled my order after waiting for almost an hour 🤬. If you can’t keep up with the demand, cancel orders right away so customers are not waiting in vain. So disappointing 👎🏻
Bobby singh
Stop by here with a few friends to grab a bite and catch some live karaoke! Awesome place with an excellent ambience. Very family friendly. Clean and modern decor with very friendly staff. Great place to visit.
Atmosphere: 5
Food: 5
Service: 5
O A
I NEVER want to order from this store ever again. I ordered Beef shawarma but I had a hard time finding the beef, just a few flecks of meat, and it contained mostly vegetables. $12 for this low quality food. Save your money and buy elsewhere. There are other stores here in Winnipeg that have real meat in their shawarma. AVOID this place.
Atmosphere: 1
Food: 1
Service: 1
SAVREET KAUR BAL
Worse poutine ever… there were all cold veggies and very less fries and it was all very soggy, the atmosphere was not pleasant either the people singing and the music was extremely loud and the waiting time was 15-20 minutes
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Beef Shawarma Poutine
kevin
We were told that our order for pick up will be ready in 15 to 20mins but we end up waiting longer. Also, I ordered for crispy pork chop but i end up getting a crisyp pork belly. I end up just eating it because it not worth it to go back and complain. The gravy is very salty. The lomi is bland and it almost taste like water.
Ian Manalac
Good food but limited parking space.
Atmosphere: 3
Food: 4
Service: 4
Jonathan Goduco
Great food with excellent taste and presentation. Thank you for making a difference to Filipino community 👌
Food was good , I had the TAPA Breakfast however it could have been warmer , the RICE could be a little better on the Breakfast I had. The Longanisa Side sausages were over garlicy , I cook Longanisa at home and if I make them from scratch I use roasted garlic not raw as I think this was the issue with my sausages at Kalesa. The Sauce on the Sausages was awesome. TAPA was very tasty and the star of the plate..... Now a GRIPE with condiments , Bottled Ketchup Please not a small pill container , I like Ketchup and soya sauce and should be able to have more that I got . Now service .....COFFEE comes out first with Water not after my meal is brought to me ....COFFEE also should NOT BE INSTANT COFFEE that is IMHO a big NO NO for a stylish place like Kalesa that has potential to be great and in a good location...... YOU HAVE A COFFEE MAKER please use it to make coffee not hot water. Also Water glass and Water flask should be coming together. All in all the service was fragmented and not in sequence. I do plan to give this place another go ....atmosphere is a 2 because someone should have been in front watching for Patrons as there were 6 people waiting for service for about 8-10 minutes with no one in front at all .....that is a potential walk out of clients and lost sales .....I am sure you can do better , so clients should get their water and drinks and explain that you the server will be back in a few min but to sit and wait and have fragmented service will be a disaster for your customer service perception . Thanks By the way I have worked in Customer Service in the past and understand that Serving Staff have a tough job ......but please remember perception of a open and friendly atmosphere even if you are extremely busy is key to not having walk outs , bad reviews at it is the first impression a customer has when they walk into the establishment.....then follow up with correct procedures of service per table. AND no I am not looking for a free meal or comping of my last meal .....this is free advice from someone who has experienced doing the wrong thing and was corrected by a Kind Restaurant owner that I worked for , he took the time to teach me skills that I carry even in my professional management career 36 years later.
And I too appreciate you responding , we all deserve second chances ....you have a great location with great potential for the Community of Garden City ...you also have a lot of competition with Mama Nors where you just have take out but you have the distinct dine in ability ....this is where you can shine and with a few tweaks and check & balances you would easily have a weekend and week night regular crowd....Good Luck and thanks .
Vegetarian options: Tomato in the Eggs scrambled would have been over the top and made the eggs fantastic but onions were good .....
Dietary restrictions: Garlic Overload on Longinisa reduce or use roasted garlic .....the Breakfast Items were not on the dishes you recommend list so I just clicked bottled water , I would be interested in other dishes ....but that is hopefully for another visit .....
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Bottled Water
Khay Prospero
Excellent service, food, atmosphere and staffs ?
Atmosphere: 5
Food: 5
Service: 5
Michelle
Interesting came in to just order for to go after comic con on friday. Didn't know it would be a booking. If it were to be a "private party," some of the people were quite blocking around the entrance, and the exit door could've had a sign saying "fully booked sorry private party in session can not take orders," though hosted for night. I came here at times. I love the food (for emergency, no food at home). But party goers blocking near doors are not that nice.
Atmosphere: 3
Food: 5
Service: 4
Prince
love it here.
Atmosphere: 5
Food: 5
Service: 5
Ryan
Save your money for another restaurant because this is not it. There is no excuse for serving this dish bland, overly thick broth that turns into a gelatinous gelatin instead of liquid. $13 for this is a scam. The restaurant could have easily denied the order due to the quality and state of the dish. But they still served it. It gives truth to all the other negative reviews and the others...idk maybe they haven't tasted what good food is like.
Good experience
Atmosphere: 5
Food: 5
Service: 4
My friend never had a Shawarma before so we ordered online through skip and let me say what a disappointment, it’s honestly a insult to call this stuff food, the rice was okay though.
Food: 1
Best place for family, relatives and friends to gather. There's a live music and also a karaoke to enjoy. Food are yummylicious!
Atmosphere: 5
Food: 5
Service: 5
They just cancelled my order after waiting for almost an hour 🤬. If you can’t keep up with the demand, cancel orders right away so customers are not waiting in vain. So disappointing 👎🏻
Stop by here with a few friends to grab a bite and catch some live karaoke! Awesome place with an excellent ambience. Very family friendly. Clean and modern decor with very friendly staff. Great place to visit.
Atmosphere: 5
Food: 5
Service: 5
I NEVER want to order from this store ever again. I ordered Beef shawarma but I had a hard time finding the beef, just a few flecks of meat, and it contained mostly vegetables. $12 for this low quality food. Save your money and buy elsewhere. There are other stores here in Winnipeg that have real meat in their shawarma. AVOID this place.
Atmosphere: 1
Food: 1
Service: 1
Worse poutine ever… there were all cold veggies and very less fries and it was all very soggy, the atmosphere was not pleasant either the people singing and the music was extremely loud and the waiting time was 15-20 minutes
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Beef Shawarma Poutine
We were told that our order for pick up will be ready in 15 to 20mins but we end up waiting longer. Also, I ordered for crispy pork chop but i end up getting a crisyp pork belly. I end up just eating it because it not worth it to go back and complain. The gravy is very salty. The lomi is bland and it almost taste like water.
Good food but limited parking space.
Atmosphere: 3
Food: 4
Service: 4
Great food with excellent taste and presentation. Thank you for making a difference to Filipino community 👌
Restaurantji Recommends
Food was good , I had the TAPA Breakfast however it could have been warmer , the RICE could be a little better on the Breakfast I had. The Longanisa Side sausages were over garlicy , I cook Longanisa at home and if I make them from scratch I use roasted garlic not raw as I think this was the issue with my sausages at Kalesa. The Sauce on the Sausages was awesome. TAPA was very tasty and the star of the plate..... Now a GRIPE with condiments , Bottled Ketchup Please not a small pill container , I like Ketchup and soya sauce and should be able to have more that I got . Now service .....COFFEE comes out first with Water not after my meal is brought to me ....COFFEE also should NOT BE INSTANT COFFEE that is IMHO a big NO NO for a stylish place like Kalesa that has potential to be great and in a good location...... YOU HAVE A COFFEE MAKER please use it to make coffee not hot water. Also Water glass and Water flask should be coming together. All in all the service was fragmented and not in sequence. I do plan to give this place another go ....atmosphere is a 2 because someone should have been in front watching for Patrons as there were 6 people waiting for service for about 8-10 minutes with no one in front at all .....that is a potential walk out of clients and lost sales .....I am sure you can do better , so clients should get their water and drinks and explain that you the server will be back in a few min but to sit and wait and have fragmented service will be a disaster for your customer service perception . Thanks
By the way I have worked in Customer Service in the past and understand that Serving Staff have a tough job ......but please remember perception of a open and friendly atmosphere even if you are extremely busy is key to not having walk outs , bad reviews at it is the first impression a customer has when they walk into the establishment.....then follow up with correct procedures of service per table.
AND no I am not looking for a free meal or comping of my last meal .....this is free advice from someone who has experienced doing the wrong thing and was corrected by a Kind Restaurant owner that I worked for , he took the time to teach me skills that I carry even in my professional management career 36 years later.
And I too appreciate you responding , we all deserve second chances ....you have a great location with great potential for the Community of Garden City ...you also have a lot of competition with Mama Nors where you just have take out but you have the distinct dine in ability ....this is where you can shine and with a few tweaks and check & balances you would easily have a weekend and week night regular crowd....Good Luck and thanks .
Vegetarian options: Tomato in the Eggs scrambled would have been over the top and made the eggs fantastic but onions were good .....
Dietary restrictions: Garlic Overload on Longinisa reduce or use roasted garlic .....the Breakfast Items were not on the dishes you recommend list so I just clicked bottled water , I would be interested in other dishes ....but that is hopefully for another visit .....
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Bottled Water
Excellent service, food, atmosphere and staffs ?
Atmosphere: 5
Food: 5
Service: 5
Interesting came in to just order for to go after comic con on friday. Didn't know it would be a booking. If it were to be a "private party," some of the people were quite blocking around the entrance, and the exit door could've had a sign saying "fully booked sorry private party in session can not take orders," though hosted for night. I came here at times. I love the food (for emergency, no food at home). But party goers blocking near doors are not that nice.
Atmosphere: 3
Food: 5
Service: 4
love it here.
Atmosphere: 5
Food: 5
Service: 5
Save your money for another restaurant because this is not it. There is no excuse for serving this dish bland, overly thick broth that turns into a gelatinous gelatin instead of liquid. $13 for this is a scam. The restaurant could have easily denied the order due to the quality and state of the dish. But they still served it. It gives truth to all the other negative reviews and the others...idk maybe they haven't tasted what good food is like.
Atmosphere: 1
Food: 1
Service: 1
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