Needed a quick dinner after working a double, preordered pick up at 515. Showed up and was genuinely greeted, food was ready to go. They boxed the fries fresh which tells me they care! Chicken was outstanding. 5 stars to the staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Gravy
Jay Leslie
Brutally slow, wack service, tarnishing the good name of Captain Kernel.
Atmosphere: 2
Food: 2
Service: 1
Honest Scrub
It seems everytime my family comes here the lady at the front is very rude. I ordered my family's food and my mother went to get a bag to take home what was left and the lady gave her a hard time because she wasn't up there when I bought the food so she didn't want to give her a bag.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fries
Theron Christianson
This location needs an overall change. Old building, not the cleanest , they advertise extra crispy chicken but rarely have it On any given day between 5-7 pm go into this place to see it almost empty then go over to Popeyes and it is packed , night and day atmosphere. St Mary's always makes mistakes on takeout orders Last time I was there on the Thursday, I ordered the 10 piece special extra crispy chicken but got 5 of each and 8 small drum sticks. I had enough of this place That was my last order there
Atmosphere: 1
Food: 1
Service: 1
Danilo Dias
I would like to share my frustrating experience with KFC, specifically regarding the in-store pickup service. Unfortunately, this is not the first time I’ve encountered issues. On four separate occasions, all with online orders picked up in-store, there have been missing items.
The lack of attention to detail and clear disorganization have been a constant problem. It’s disheartening to see that, despite placing and paying for the order correctly, there is always some essential item missing. This reflects a lack of care and commitment to customer satisfaction.
I hope this review serves as a wake-up call for the team to improve accuracy and service. A restaurant with KFC's reputation should not be facing such recurring issues. I would appreciate it if you could review and streamline your processes to prevent future inconveniences.
Atmosphere: 3
Food: 3
Service: 1
Charity Bear
The strips were DISGUSTING. They looked nothing like what is advertised. The fountain drink tasted like mold. I ate one strip, half the small fries and 1 sip of my drink, the rest went to the trash. WHAT A WASTE OF MONEY. Never ordering from there again. Such a disappointment.
Food: 1
Service: 2
Sam Dee (Samanam)
Wanted a dipping sauce and her told its 50 cents plus tax. Not expecting it to be free but also a dollar for sauce is not only ridiculous but another money grab
Juan Barbosa
The staff helped me today and they were kind to me, thanks
Atmosphere: 5
Food: 5
Service: 5
Lizzie Rose
I'm pretty sure the lettuce on my sandwich isn't supposed to be red and slimy....
Ordered a 3 pce. Combo. 1 of my pieces of chicken was raw. Won't be returning.
Atmosphere: 2
Food: 1
Service: 3
Nike Abeke
The service is so poor, the guy at the front door is only responding to people with people buying small quantity, which is unfair. I spent Ober 30minutes on stand just to get something to eat. The guy on the front desk needs to do
Needed a quick dinner after working a double, preordered pick up at 515. Showed up and was genuinely greeted, food was ready to go. They boxed the fries fresh which tells me they care! Chicken was outstanding. 5 stars to the staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Gravy
Brutally slow, wack service, tarnishing the good name of Captain Kernel.
Atmosphere: 2
Food: 2
Service: 1
It seems everytime my family comes here the lady at the front is very rude. I ordered my family's food and my mother went to get a bag to take home what was left and the lady gave her a hard time because she wasn't up there when I bought the food so she didn't want to give her a bag.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fries
This location needs an overall change. Old building, not the cleanest , they advertise extra crispy chicken but rarely have it On any given day between 5-7 pm go into this place to see it almost empty then go over to Popeyes and it is packed , night and day atmosphere. St Mary's always makes mistakes on takeout orders Last time I was there on the Thursday, I ordered the 10 piece special extra crispy chicken but got 5 of each and 8 small drum sticks. I had enough of this place That was my last order there
Atmosphere: 1
Food: 1
Service: 1
I would like to share my frustrating experience with KFC, specifically regarding the in-store pickup service. Unfortunately, this is not the first time I’ve encountered issues. On four separate occasions, all with online orders picked up in-store, there have been missing items.
The lack of attention to detail and clear disorganization have been a constant problem. It’s disheartening to see that, despite placing and paying for the order correctly, there is always some essential item missing. This reflects a lack of care and commitment to customer satisfaction.
I hope this review serves as a wake-up call for the team to improve accuracy and service. A restaurant with KFC's reputation should not be facing such recurring issues. I would appreciate it if you could review and streamline your processes to prevent future inconveniences.
Atmosphere: 3
Food: 3
Service: 1
The strips were DISGUSTING. They looked nothing like what is advertised. The fountain drink tasted like mold. I ate one strip, half the small fries and 1 sip of my drink, the rest went to the trash. WHAT A WASTE OF MONEY. Never ordering from there again. Such a disappointment.
Food: 1
Service: 2
Wanted a dipping sauce and her told its 50 cents plus tax. Not expecting it to be free but also a dollar for sauce is not only ridiculous but another money grab
The staff helped me today and they were kind to me, thanks
Atmosphere: 5
Food: 5
Service: 5
I'm pretty sure the lettuce on my sandwich isn't supposed to be red and slimy....
The food is fresh and service is exceptional.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is fresh and service is exceptional.
Atmosphere: 5
Food: 5
Service: 5
Very rude customer service.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service with polite staff.
Atmosphere: 5
Food: 5
Service: 5
Ordered a 3 pce. Combo. 1 of my pieces of chicken was raw. Won't be returning.
Atmosphere: 2
Food: 1
Service: 3
The service is so poor, the guy at the front door is only responding to people with people buying small quantity, which is unfair. I spent Ober 30minutes on stand just to get something to eat. The guy on the front desk needs to do
Service: 1
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