Seen a taller fairer skinned man dressed like a manager wipe his nose with his hand and go back to preparing food. There was also a homeless guy sleeping in a booth.
Atmosphere: 1
Food: 4
Service: 1
a toreno
Extremely slow service. I’d suggest going through drive thru and eating inside.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Deep Aman
Food was just good. Can be alot better. But good deals always bring me here. Including some combos. Customer service can also improved
During my recent visit here (Apr 23rd 530pm) , I encountered several concerning incidents that I feel compelled to share. The behavior of the staff, particularly one lady that working at the front with fake lashes, left much to be desired.What truly shocked me was witnessing her interaction with a family who seemed to be struggling with English as their second language. Instead of offering patience and understanding, she spoke to them condescendingly, as if they were children, and even displayed attitudes towards them. It was disheartening to see such disrespectful behavior towards customers who were simply trying to enjoy a meal.Also, I observed her handling food in the kitchen without washing her hands after dealing with cash. This lack of hygiene is unacceptable and downright disgusting, especially in a food establishment where cleanliness should be a top priority.Overall, my experience was tarnished by the unprofessionalism and rudeness displayed by the staff, particularly the lady with fake lashes. I hope that management takes swift action to address these issues and improve the quality of service at the restaurant.
JP O
Barely any content in the tacos, missing ingredients on fries supreme, served on a dirty tray, indifferent attitude when going up multiple times for missing items. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Aaron Kostuik;
I dunno what is happening to KFC these days. They have definitely changes their recipe and cook quality.This specific restaurant is just brutal. It's always absolutely filthy, tables are dirty, floors are dirty. The food is warm, but made sloppy. This last time I went one of the girls working was mad at the drive thru guy and they were just yelling at each other so loud. The person at the till just stares at me blankly aftery order was completed. The food took forever, and this is the second time I a row that they e somehow forgotten about my order and/or given it to someone else... They used to use the numbers on the receipts...I dunno, I'd avoid this specific one at all costs, the KFC closer to polo park is way better across the board. Maybe it's the management.
Atmosphere: 2
Food: 2
Service: 2
Gilles Jolicoeur
Took ten minutes just to order and my food was crushed at the bottom off the bag
The staff is trying hard. I think that the prices are too high for a piece of
Atmosphere: 3
Food: 3
Service: 3
Kristy Kehler
Everything was just horrible from the service to the food. Don’t go here that’s for sure!?
Atmosphere: 1
Food: 1
Service: 1
Linda M
My daughter and I were ill with Covid, and decided to order in. The fries tasted old, and only one meal received coleslaw. I paid $5 extra for each meal to be 'all white' meat but each meal contained 2 legs each. Legs are dark meat. When I called, voice mail answered so I left a message. No one replied. I made a complaint on the website and again no one replied except to send a coupon for free popcorn chicken. No, give me my $10 back ? I do not recommend this location. (The delivery was quick- the only good part of the experience!)
Terrible value. The 3 pieces of chicken I got were no longer than my pointer finger. It's like they made a miniature chicken meal. Volume of fries was not much either. Medium drink used for size in the photos.
Atmosphere: 3
Food: 1
Service: 3
Karen McCreary
The service at the KFC unicity is always great. They're always friendly and helpful.
Atmosphere: 3
Food: 5
Service: 5
Liam Ivany
It was delicious I felt so excited eating this I got
we ate there yesterday and they have a promo of extra crispy chicken so we ordered 2 pc reg and 2 pc extra crispy. we loved it so we bought 5 orders of it.. it clearly states in their brochure/poster dark meat when we got home all ee had is wings and breast. my kids dont like them. .
Seen a taller fairer skinned man dressed like a manager wipe his nose with his hand and go back to preparing food. There was also a homeless guy sleeping in a booth.
Atmosphere: 1
Food: 4
Service: 1
Extremely slow service. I’d suggest going through drive thru and eating inside.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Food was just good. Can be alot better. But good deals always bring me here. Including some combos. Customer service can also improved
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fries Supreme, Chicken Sandwich
During my recent visit here (Apr 23rd 530pm) , I encountered several concerning incidents that I feel compelled to share. The behavior of the staff, particularly one lady that working at the front with fake lashes, left much to be desired.What truly shocked me was witnessing her interaction with a family who seemed to be struggling with English as their second language. Instead of offering patience and understanding, she spoke to them condescendingly, as if they were children, and even displayed attitudes towards them. It was disheartening to see such disrespectful behavior towards customers who were simply trying to enjoy a meal.Also, I observed her handling food in the kitchen without washing her hands after dealing with cash. This lack of hygiene is unacceptable and downright disgusting, especially in a food establishment where cleanliness should be a top priority.Overall, my experience was tarnished by the unprofessionalism and rudeness displayed by the staff, particularly the lady with fake lashes. I hope that management takes swift action to address these issues and improve the quality of service at the restaurant.
Barely any content in the tacos, missing ingredients on fries supreme, served on a dirty tray, indifferent attitude when going up multiple times for missing items. Will never return.
Atmosphere: 1
Food: 1
Service: 1
I dunno what is happening to KFC these days. They have definitely changes their recipe and cook quality.This specific restaurant is just brutal. It's always absolutely filthy, tables are dirty, floors are dirty. The food is warm, but made sloppy. This last time I went one of the girls working was mad at the drive thru guy and they were just yelling at each other so loud. The person at the till just stares at me blankly aftery order was completed. The food took forever, and this is the second time I a row that they e somehow forgotten about my order and/or given it to someone else... They used to use the numbers on the receipts...I dunno, I'd avoid this specific one at all costs, the KFC closer to polo park is way better across the board. Maybe it's the management.
Atmosphere: 2
Food: 2
Service: 2
Took ten minutes just to order and my food was crushed at the bottom off the bag
Atmosphere: 1
Service: 1
Recommended dishes: Fries Supreme, Chicken Sandwich
The staff is trying hard. I think that the prices are too high for a piece of
Atmosphere: 3
Food: 3
Service: 3
Everything was just horrible from the service to the food. Don’t go here that’s for sure!?
Atmosphere: 1
Food: 1
Service: 1
My daughter and I were ill with Covid, and decided to order in. The fries tasted old, and only one meal received coleslaw. I paid $5 extra for each meal to be 'all white' meat but each meal contained 2 legs each. Legs are dark meat. When I called, voice mail answered so I left a message. No one replied. I made a complaint on the website and again no one replied except to send a coupon for free popcorn chicken. No, give me my $10 back ? I do not recommend this location. (The delivery was quick- the only good part of the experience!)
Food: 2
Service: 2
Recommended dishes: Big Crunch
Restaurantji Recommends
Terrible value. The 3 pieces of chicken I got were no longer than my pointer finger. It's like they made a miniature chicken meal. Volume of fries was not much either. Medium drink used for size in the photos.
Atmosphere: 3
Food: 1
Service: 3
The service at the KFC unicity is always great. They're always friendly and helpful.
Atmosphere: 3
Food: 5
Service: 5
It was delicious I felt so excited eating this I got
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries Supreme, Poutine, Popcorn, Sandwich, Fries, Gravy, Chicken Sandwich
Kid-friendliness: I love them
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries Supreme, Cheesy Gordita Crunch, Chicken Combo, Zinger, Big Crunch, Poutine, Popcorn, Sandwich, Go Bucket - Popcorn Chicken, Potato, Potato Salad, Fries, Gravy, Chicken Sandwich
we ate there yesterday and they have a promo of extra crispy chicken so we ordered 2 pc reg and 2 pc extra crispy. we loved it so we bought 5 orders of it.. it clearly states in their brochure/poster dark meat when we got home all ee had is wings and breast. my kids dont like them. .
Atmosphere: 2
Food: 3
Service: 1