I don't know if there's a language gap at this location with your guys' staff or if the level of incompetence is just out of this world.But I shouldn't have to explain your menu to your staff repeatedly in one order. I asked for 5 separate items. I had to repeat myself several times to get them to understand what I was asking for. Once they did understand they told me they were either out of the product or in the case of the ice cream machine.It was broken.
Service: 1
Lavi Sharma
I went to Main/Mountain location for McDonald's on my way to grab the sandwiches but the food wasn't fresh or even warm in any way and was soggy. I also asked them to add some extra lettuce and sauce to my sandwich and result of this was: the sauce was half on the sandwich and half outside in the box and the lettuce was more on the sides of the sandwich outside in the box and less in the sandwich. I don't understand why the sandwiches can't be held in a neat way! The order was to-go and because of amazing services there were no napkins in the bag to handle the mess!
Atmosphere: 2
Food: 2
Service: 1
Allan Hoehn
Service sucks unless you use the electronic order seams like one taking ordes at counter are zo busey on there phone or talking to other staff
Atmosphere: 2
Food: 3
Service: 1
perry mason
Its the hood. But its mcdonalds. you know one of those moments where your ordering and you know they aren't listening?
Atmosphere: 2
Food: 2
Service: 3
Amanda Ross
I go there every morning and they always mess up my order and very rude to customers
Food: 1
Service: 1
Harman Gill
They don’t care about anybody they close according to their own, closing time is 10pm i go there around 9:52 and they are closed.
Atmosphere: 1
Food: 1
Service: 1
Shivam Shivam
Terrible customer service, especially overnight.
Souvik Mistry
I'm really frustrated for the wait time in drive thru. They pretend like it's the busiest McDonald's in whole Canada. Thousands of complaints and the manager is sleeping peacefully. SHAME!
Atmosphere: 1
Food: 1
Service: 1
Ryan Lembcke
Took forever for an employee to take order everyone inside kept looking over employee getting food ready is not wearing a hairnet
Atmosphere: 1
Food: 1
Service: 1
Kamal Sharma
Came to pick doordash order. I had to go out and knock door 3 times myself. No one shows up at midnight in -30. Had to cancel order. Worst McDonalds location to pick online order.
The only thing they got right in the order was the fries which were still only filled 3/4 of the way. Never seem to get the customers orders right
Andrii Tryndiuk
This is what you call a medium portion of fries, and the staff were very rude. They were disrespectful to me, and after that it seems they even decided to make the portion smaller!!!
Bryan Hall
Its a fast food restaurant, so I only go when I have no other option preferring to make my own food: had a Big Mac 2 days ago, still paying for it with stomach problems - a good reminder why I don't eat them on a regular basis.
Atmosphere: 2
Food: 2
Service: 5
Jordan Thiessen
These people get nothing right. I’ve been living in this area for over a year and 9/10 the order is completely wrong. What a bunch of incompetent people. The managers should be utterly ashamed.
Atmosphere: 1
Food: 1
Service: 1
Robert Ahrens
Lack of customer service I have never seen so much disrespect from employees like wow. I still see the same disrespectful employee who gave me the middle finger to me and my partner is still waiting there this McDonald needs a serious overhaul of its employees. But management will do nothing to fix the problem.
I don't know if there's a language gap at this location with your guys' staff or if the level of incompetence is just out of this world.But I shouldn't have to explain your menu to your staff repeatedly in one order. I asked for 5 separate items. I had to repeat myself several times to get them to understand what I was asking for. Once they did understand they told me they were either out of the product or in the case of the ice cream machine.It was broken.
Service: 1
I went to Main/Mountain location for McDonald's on my way to grab the sandwiches but the food wasn't fresh or even warm in any way and was soggy. I also asked them to add some extra lettuce and sauce to my sandwich and result of this was: the sauce was half on the sandwich and half outside in the box and the lettuce was more on the sides of the sandwich outside in the box and less in the sandwich. I don't understand why the sandwiches can't be held in a neat way! The order was to-go and because of amazing services there were no napkins in the bag to handle the mess!
Atmosphere: 2
Food: 2
Service: 1
Service sucks unless you use the electronic order seams like one taking ordes at counter are zo busey on there phone or talking to other staff
Atmosphere: 2
Food: 3
Service: 1
Its the hood. But its mcdonalds. you know one of those moments where your ordering and you know they aren't listening?
Atmosphere: 2
Food: 2
Service: 3
I go there every morning and they always mess up my order and very rude to customers
Food: 1
Service: 1
They don’t care about anybody they close according to their own, closing time is 10pm i go there around 9:52 and they are closed.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service, especially overnight.
I'm really frustrated for the wait time in drive thru. They pretend like it's the busiest McDonald's in whole Canada. Thousands of complaints and the manager is sleeping peacefully. SHAME!
Atmosphere: 1
Food: 1
Service: 1
Took forever for an employee to take order everyone inside kept looking over employee getting food ready is not wearing a hairnet
Atmosphere: 1
Food: 1
Service: 1
Came to pick doordash order. I had to go out and knock door 3 times myself. No one shows up at midnight in -30. Had to cancel order. Worst McDonalds location to pick online order.
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The only thing they got right in the order was the fries which were still only filled 3/4 of the way. Never seem to get the customers orders right
This is what you call a medium portion of fries, and the staff were very rude. They were disrespectful to me, and after that it seems they even decided to make the portion smaller!!!
Its a fast food restaurant, so I only go when I have no other option preferring to make my own food: had a Big Mac 2 days ago, still paying for it with stomach problems - a good reminder why I don't eat them on a regular basis.
Atmosphere: 2
Food: 2
Service: 5
These people get nothing right. I’ve been living in this area for over a year and 9/10 the order is completely wrong. What a bunch of incompetent people. The managers should be utterly ashamed.
Atmosphere: 1
Food: 1
Service: 1
Lack of customer service I have never seen so much disrespect from employees like wow. I still see the same disrespectful employee who gave me the middle finger to me and my partner is still waiting there this McDonald needs a serious overhaul of its employees. But management will do nothing to fix the problem.
Atmosphere: 2
Food: 3
Service: 1
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