I recently just went through the drive thru, I only ordered 3 things a medium root beer, a cheese burger and a small triple triple. They only got one item correct which was the coffee. The lady was unreasonably rude and said “I can’t understand you” even though I was born and raised in Canada with zero accent and spoke very clearly. So clear in fact she REPEATED my med root beer order. Then she proceed to say she couldn’t understand me. But obviously that wasn’t the case since she repeated that one order of a medium root beer. When I had called her out on it, her story changed to “sorry it was busy and I forgot” maybe the store inside was busy but there were no less than 3 cars behind me. If you’re going to lie and be rude at least stick to one story and don’t blame the customer. If you’re that incompetent of taking 3 simple small orders maybe you shouldn’t be working somewhere that you need to speak to customers all day.
Iqbal Gill
Worst customer service and attitude of the girl working at 1 am
Erven Kaur
Very poor customer service experience. We were in the drive-thru placing our order, and after mentioning just the first item, the staff member interrupted and told us to move to the last window in a very rude tone without letting us complete the rest of the order.
When we politely mentioned that she should have listened to the full order, she responded rudely and said, “If you want to order, you can. Otherwise, you can leave,” and also stated she was not free to argue.
What made this even more disappointing was that she identified herself as the manager. It is surprising that someone in a management position would behave this way toward customers.
To make matters worse, when we reached the window, it was not opened for almost half an hour. The delay and the attitude we experienced were completely unacceptable.
This behavior is unprofessional and not what customers expect. Basic courtesy, patience, and leadership should be part of good customer service—especially from a manager.
Monkeymaner
Dirty store, rude staff, foods what you expect
Atmosphere: 2
Food: 4
Service: 2
Ben Singer-Abrams
Gave me an ice cream with almost nothing in at when I had to pay extra for it to
Atmosphere: 1
Food: 1
Service: 1
Олександра Цуканова
I really love to visit McDonalds
Atmosphere: 5
Food: 5
Service: 4
C Tabajen
The staff were very friendly and polite, which we really appreciated. However, the food was not very fresh, and we had to wait quite a long time for our order. Hopefully this can be improved, because the customer service itself was good.
Atmosphere: 5
Food: 3
Service: 4
Walker Lakusta
Lady gave our order away which resulted in us waiting over 15 minutes for our 1 wrap. Watched dozens of cars behind us leave with their orders. They are compensating us with free fries which helps but doesn’t excuse the incompetence, and now I’m late to where I need to be.
We got McDonald’s for Christmas Eve. We got 5 fries and they were STALE!! They hurt when we bit into them and we spent $70 on food here. They gave us the bottom of the batch fries that were sitting in the light for atleast 2 hours. My father in law has called them and guess what. They called us LIARS! They kept interrupting him and saying we’re calling back just to get free food. They accused us of trying to scam them. It’s ridiculous how those managers are. It’s horrible that they won’t even let us get a word in. This has to be the WORST McDonald’s I’ve ever been too.
Atmosphere: 1
Food: 1
Service: 1
Y Ragoo
Convenient location, was not too busy, parking and drive through available. Bus stop out front. Dining in option available.
Atmosphere: 3
Food: 4
Service: 4
Jay Kevadiya
All good food
Atmosphere: 5
Food: 5
Service: 5
Silver Siren
The new triple pickle chicken burger was so-so. Still deciding what to think of it.
Atmosphere: 3
Food: 4
Service: 4
oRippLezZ
For a mcdonalds it will get 4 stars. Service and food seems consistently good.
I recently just went through the drive thru, I only ordered 3 things a medium root beer, a cheese burger and a small triple triple.
They only got one item correct which was the coffee. The lady was unreasonably rude and said “I can’t understand you” even though I was born and raised in Canada with zero accent and spoke very clearly. So clear in fact she REPEATED my med root beer order.
Then she proceed to say she couldn’t understand me. But obviously that wasn’t the case since she repeated that one order of a medium root beer. When I had called her out on it, her story changed to “sorry it was busy and I forgot” maybe the store inside was busy but there were no less than 3 cars behind me. If you’re going to lie and be rude at least stick to one story and don’t blame the customer. If you’re that incompetent of taking 3 simple small orders maybe you shouldn’t be working somewhere that you need to speak to customers all day.
Worst customer service and attitude of the girl working at 1 am
Very poor customer service experience. We were in the drive-thru placing our order, and after mentioning just the first item, the staff member interrupted and told us to move to the last window in a very rude tone without letting us complete the rest of the order.
When we politely mentioned that she should have listened to the full order, she responded rudely and said, “If you want to order, you can. Otherwise, you can leave,” and also stated she was not free to argue.
What made this even more disappointing was that she identified herself as the manager. It is surprising that someone in a management position would behave this way toward customers.
To make matters worse, when we reached the window, it was not opened for almost half an hour. The delay and the attitude we experienced were completely unacceptable.
This behavior is unprofessional and not what customers expect. Basic courtesy, patience, and leadership should be part of good customer service—especially from a manager.
Dirty store, rude staff, foods what you expect
Atmosphere: 2
Food: 4
Service: 2
Gave me an ice cream with almost nothing in at when I had to pay extra for it to
Atmosphere: 1
Food: 1
Service: 1
I really love to visit McDonalds
Atmosphere: 5
Food: 5
Service: 4
The staff were very friendly and polite, which we really appreciated. However, the food was not very fresh, and we had to wait quite a long time for our order. Hopefully this can be improved, because the customer service itself was good.
Atmosphere: 5
Food: 3
Service: 4
Lady gave our order away which resulted in us waiting over 15 minutes for our 1 wrap. Watched dozens of cars behind us leave with their orders. They are compensating us with free fries which helps but doesn’t excuse the incompetence, and now I’m late to where I need to be.
Food: 3
Service: 1
Awesome
Atmosphere: 5
Food: 5
Service: 5
2b or not 2b
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We got McDonald’s for Christmas Eve. We got 5 fries and they were STALE!! They hurt when we bit into them and we spent $70 on food here. They gave us the bottom of the batch fries that were sitting in the light for atleast 2 hours. My father in law has called them and guess what. They called us LIARS! They kept interrupting him and saying we’re calling back just to get free food. They accused us of trying to scam them. It’s ridiculous how those managers are. It’s horrible that they won’t even let us get a word in. This has to be the WORST McDonald’s I’ve ever been too.
Atmosphere: 1
Food: 1
Service: 1
Convenient location, was not too busy, parking and drive through available. Bus stop out front. Dining in option available.
Atmosphere: 3
Food: 4
Service: 4
All good food
Atmosphere: 5
Food: 5
Service: 5
The new triple pickle chicken burger was so-so. Still deciding what to think of it.
Atmosphere: 3
Food: 4
Service: 4
For a mcdonalds it will get 4 stars. Service and food seems consistently good.
Atmosphere: 4
Food: 4
Service: 4
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