Poor delivery order. Egg was missing from bagel egg BLT. Was replaced and delivered with a bagel sausage egg and cheese? Orderef 2 orange cranberry muffins. Received only 1 😖
Service: 3
Wayne Pearse
I've always gotten good service and they are always Johnny on the spot
POOR SERVICE, I wonder if they only hire a certain specific demographic population
Atmosphere: 3
Food: 3
Service: 1
Leigh C.
This was all in one visit. The debit machine on their kiosks doesn't work, forcing you to have your order reentered at the counter allowing for the staff to mess up.
If they don't have their cola tap working right, they will just give you a diet cola without asking of it's okay, and I guess hope you don't notice. Very concerning for those with allergies to diet pop. They don't check the cola quality before capping it. They add a ton of ice when you didn't want any.
Looked like someone sat on my cheeseburger, it was so flat.
Asked for a small fries. They have gave me a child's size portion in a small fries bag.
Only 2.people ahead of me. An on duty bus driver waited 10 minutes for his mc flurry.
The 2 staff at front were speaking a mile a second to each other, ignoring customers. I had to really holler at them and another guy was helping to get their attention. They keep the washrooms locked, so we needed them to open it.
Me and another guy waited 20 minutes for our orders. Even he mumbled to his son this is the worst McDonalds. It wasn't that busy. Hardly a line up at the drive thru. Inside was almost empty.
Tables were not wiped down.
Every time I was at the counter staff would ask " Are you waiting for something?" Which is a rude way to ask if you've been helped. This was asked to me by 3 different people. Clearly no one is paying attention.
Also, when you're walking to the doors off Henderson, there's a planter blocking the path, making you walk in the parking lot to get to the ramp way further down. All they need to do is remove that planter and the accessibility would be much safer for those with disabilities.
Atmosphere: 1
Food: 1
Service: 1
Steve Foster
All that money on renovations but they still willingly serve rock solid buns.
Atmosphere: 1
Food: 1
Service: 1
Randy Hull
Food is always as expected. The staff are ok but seem stressed when busy, no time to smile and say good morning. Not sure I like the new interior seating, feels cold and awkward.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Sausage Mcmuffin
Corey Martin
I'm just blown away at how sub par customer service is these days, I went to this drive thru today for a coffee and Big Mac, when the lady opened the window to hand me the coffee the lid popped off as soon as I grabbed it and it spilled all over my hand. Did I get an apology... Nope I got an oops and some napkins, yup that fixes it.
Food: 3
Service: 1
Anss Elgewily
The manager and she refused to give me her name, They were so rude and educated with the McDonald’s rule and angry
Atmosphere: 1
Service: 1
Sean greening
Homeless man outside store exposing his bum. Went throught drive thought got non english speaking person asked for coke got diet cokes of which I'm allergic to. Had to drive back food was cold. Only bright spot was manager Lindsey gave me fresh order.
Atmosphere: 1
Food: 2
Service: 2
Stacey Horne Ross
I really wanted a sesame bagel it was 10 am and they didn't have any ......
Couldn't get a free drink with the purchase even though it's free with a purchase That's why service is a 3
Atmosphere: 5
Food: 5
Service: 3
Наталія Смук
This is the most disgusting institution I visited, dirty everywhere, very slow. After the repair, nothing has changed. It was terrible and it remained so 🤮🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Mister Wash Man
Came to see after new renovations complete. This location is definitely smaller now and they've removed the drink machine. Both moves I think tho that will benefit location.
Atmosphere: 4
Food: 5
Service: 5
chef n al Fidler
Language barrier!! Need to speak clear English when working as a customer server Will not be going back there
Food: 3
Service: 1
Donna Wilkie
1460 Henderson Hwy night staff very accommodating. First time using app & getting points & free item. Helped me step through it even when I forgot to give my points code & asked for the free item at the pay window. Very impressed.
Poor delivery order. Egg was missing from bagel egg BLT. Was replaced and delivered with a bagel sausage egg and cheese?
Orderef 2 orange cranberry muffins. Received only 1 😖
Service: 3
I've always gotten good service and they are always Johnny on the spot
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Chicken Mcgriddle, Mcflurry, Poutine, Sausage Mcmuffin, Fries
POOR SERVICE, I wonder if they only hire a certain specific demographic population
Atmosphere: 3
Food: 3
Service: 1
This was all in one visit.
The debit machine on their kiosks doesn't work, forcing you to have your order reentered at the counter allowing for the staff to mess up.
If they don't have their cola tap working right, they will just give you a diet cola without asking of it's okay, and I guess hope you don't notice. Very concerning for those with allergies to diet pop. They don't check the cola quality before capping it. They add a ton of ice when you didn't want any.
Looked like someone sat on my cheeseburger, it was so flat.
Asked for a small fries. They have gave me a child's size portion in a small fries bag.
Only 2.people ahead of me. An on duty bus driver waited 10 minutes for his mc flurry.
The 2 staff at front were speaking a mile a second to each other, ignoring customers. I had to really holler at them and another guy was helping to get their attention. They keep the washrooms locked, so we needed them to open it.
Me and another guy waited 20 minutes for our orders. Even he mumbled to his son this is the worst McDonalds. It wasn't that busy. Hardly a line up at the drive thru. Inside was almost empty.
Tables were not wiped down.
Every time I was at the counter staff would ask " Are you waiting for something?" Which is a rude way to ask if you've been helped. This was asked to me by 3 different people. Clearly no one is paying attention.
Also, when you're walking to the doors off Henderson, there's a planter blocking the path, making you walk in the parking lot to get to the ramp way further down. All they need to do is remove that planter and the accessibility would be much safer for those with disabilities.
Atmosphere: 1
Food: 1
Service: 1
All that money on renovations but they still willingly serve rock solid buns.
Atmosphere: 1
Food: 1
Service: 1
Food is always as expected.
The staff are ok but seem stressed when busy, no time to smile and say good morning.
Not sure I like the new interior seating, feels cold and awkward.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Sausage Mcmuffin
I'm just blown away at how sub par customer service is these days, I went to this drive thru today for a coffee and Big Mac, when the lady opened the window to hand me the coffee the lid popped off as soon as I grabbed it and it spilled all over my hand. Did I get an apology... Nope I got an oops and some napkins, yup that fixes it.
Food: 3
Service: 1
The manager and she refused to give me her name, They were so rude and educated with the McDonald’s rule and angry
Atmosphere: 1
Service: 1
Homeless man outside store exposing his bum. Went throught drive thought got non english speaking person asked for coke got diet cokes of which I'm allergic to. Had to drive back food was cold. Only bright spot was manager Lindsey gave me fresh order.
Atmosphere: 1
Food: 2
Service: 2
I really wanted a sesame bagel it was 10 am and they didn't have any ......
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Couldn't get a free drink with the purchase even though it's free with a purchase
That's why service is a 3
Atmosphere: 5
Food: 5
Service: 3
This is the most disgusting institution I visited, dirty everywhere, very slow. After the repair, nothing has changed. It was terrible and it remained so 🤮🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Came to see after new renovations complete. This location is definitely smaller now and they've removed the drink machine. Both moves I think tho that will benefit location.
Atmosphere: 4
Food: 5
Service: 5
Language barrier!! Need to speak clear English when working as a customer server
Will not be going back there
Food: 3
Service: 1
1460 Henderson Hwy night staff very accommodating. First time using app & getting points & free item. Helped me step through it even when I forgot to give my points code & asked for the free item at the pay window. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
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