McDonalds had always been known for having the best fountain pop. I always got excited to get my super tasty sprite. I couldn't believe it yesterday, the awful aftertaste from a fountain Sprite is now at this McDonalds. And that makes me so sad. Why mess with the fountain pop? I hardly took another sip because it was gross. Just gross. The last thing I loved about McDonalds, was at least they have good pop. Now that's gone too.
s j
The worst service. Awful employees.
Albert McCumber
McRib is on promotion and they tell us they don't sell them at this time . McDicks is going downhill since they started to franchise .
Atmosphere: 1
Food: 2
Service: 1
Philmin Keesickquayash
Just a typical McDonald's. This one is clean, and staff is friendly.
Atmosphere: 5
Food: 3
Service: 5
Wayne K
Restaurant has long been know for slow service but today was a new record- Regent casino hosted the monster bingo that was sold out With patrons lining up outside at 9:00 for 10:00 opening of the casino We got our bingo machines and I went to get breakfast for us around 10:30 -found a lineup of 6 people -not daunting I thought -unfortunately only 2 people working -took me 30 minutes to get served -many people left due to service Let me be clear I don’t blame the 2 ladies working as they did the best they could -but I do blame the manager for throwing these ladies to the wolves- my opinion is she/ he didn’t communicate with the casino or if she/he did they didn’t care So I believe the motto of the restaurant is -service worth waiting for and I will never be back
Gaurav Dhir
Worst service. The night staff doesn’t know how to take an order. The most unprofessional behaviour that you could experience.Learn how to dealWith
Atmosphere: 1
Food: 1
Service: 1
Terry K
Used the drive thru. Our order was simple… two double hamburgers and two apple pies. They got it wrong. No apologies.. they looked at me like I was crazy when I went in to say we ordered double hamburgers and got single hamburgers. They remade them however as I said… no apologies. What is the purpose of the drive thru if you have to stop, get out of your vehicle go inside to get the proper order? This store has very poor customer service except for a couple of employees. If the location wasn’t so convenient I would avoid it like the plague.
Dorian Catton
Worst McDonald's ever. I don't think I have ever not had to wait for food in the drive thru
Google user
This is the McDonalds in Club Regent Casino. I ordered a burger with NO Cheese and when I got up to my room the label said no cheese however there was cheese on the burger. Just frustrating when you pay money for something and it can't be followed
Rob Doyle
This is the McDonalds in Club Regent Casino. I ordered a burger with NO Cheese and when I got up to my room the label said no cheese however there was cheese on the burger. Just frustrating when you pay money for something and it can't be
Ordered myself hot cakes, hot fudge sundae with extra fudge, and a medium fruit topia. Hot cakes came with no butter or syrup, sundae barley had any fudge when it was supposed to be extra, and the drink was completely watered down.
Odyssey58447233823
Worst customer service While using the drive through and reviewing the order I corrected the one item only to be signed at! Then we proceeded to wait another 30 minutes for our order. It was 7 items. Not meals.
PA NA
It's nothing fancy food is not plant based the year is almost 2023
Jordan
Worst mcdouble ive ever had.
Puff237
Old cold fries was served and when ask for fresh they say they are fresh but not even
McDonalds had always been known for having the best fountain pop. I always got excited to get my super tasty sprite. I couldn't believe it yesterday, the awful aftertaste from a fountain Sprite is now at this McDonalds. And that makes me so sad. Why mess with the fountain pop? I hardly took another sip because it was gross. Just gross. The last thing I loved about McDonalds, was at least they have good pop. Now that's gone too.
The worst service. Awful employees.
McRib is on promotion and they tell us they don't sell them at this time . McDicks is going downhill since they started to franchise .
Atmosphere: 1
Food: 2
Service: 1
Just a typical McDonald's. This one is clean, and staff is friendly.
Atmosphere: 5
Food: 3
Service: 5
Restaurant has long been know for slow service but today was a new record- Regent casino hosted the monster bingo that was sold out With patrons lining up outside at 9:00 for 10:00 opening of the casino We got our bingo machines and I went to get breakfast for us around 10:30 -found a lineup of 6 people -not daunting I thought -unfortunately only 2 people working -took me 30 minutes to get served -many people left due to service Let me be clear I don’t blame the 2 ladies working as they did the best they could -but I do blame the manager for throwing these ladies to the wolves- my opinion is she/ he didn’t communicate with the casino or if she/he did they didn’t care So I believe the motto of the restaurant is -service worth waiting for and I will never be back
Worst service. The night staff doesn’t know how to take an order. The most unprofessional behaviour that you could experience.Learn how to dealWith
Atmosphere: 1
Food: 1
Service: 1
Used the drive thru. Our order was simple… two double hamburgers and two apple pies. They got it wrong. No apologies.. they looked at me like I was crazy when I went in to say we ordered double hamburgers and got single hamburgers. They remade them however as I said… no apologies. What is the purpose of the drive thru if you have to stop, get out of your vehicle go inside to get the proper order? This store has very poor customer service except for a couple of employees. If the location wasn’t so convenient I would avoid it like the plague.
Worst McDonald's ever. I don't think I have ever not had to wait for food in the drive thru
This is the McDonalds in Club Regent Casino. I ordered a burger with NO Cheese and when I got up to my room the label said no cheese however there was cheese on the burger. Just frustrating when you pay money for something and it can't be followed
This is the McDonalds in Club Regent Casino. I ordered a burger with NO Cheese and when I got up to my room the label said no cheese however there was cheese on the burger. Just frustrating when you pay money for something and it can't be
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Ordered myself hot cakes, hot fudge sundae with extra fudge, and a medium fruit topia. Hot cakes came with no butter or syrup, sundae barley had any fudge when it was supposed to be extra, and the drink was completely watered down.
Worst customer service While using the drive through and reviewing the order I corrected the one item only to be signed at! Then we proceeded to wait another 30 minutes for our order. It was 7 items. Not meals.
It's nothing fancy food is not plant based the year is almost 2023
Worst mcdouble ive ever had.
Old cold fries was served and when ask for fresh they say they are fresh but not even
Food: 1