I’ve been to this restaurant a number of times over the past few years and have generally had good experiences, but after today, I won’t be coming back. I ordered a cold brew that came out tasting burnt and completely off — it was genuinely undrinkable. I politely asked if I could get something else instead. I wasn’t asking for a refund, just a replacement.
The server was rude and dismissive, saying, “That’s how we make it.” What exactly was supposed to taste burnt and horrible? Then she told me if I wanted something else, I’d have to pay for it — even though I had already paid, including a tip.
It’s frustrating how quickly the attitude shifted from decent service to making me feel like a problem for simply speaking up. I used to come here every month or so, but after this, I’m done. There are too many other places that actually value their customers.
Tiffany
Great service, Delicious food ! Will come back again :)
Amy
I had the turkey avocado wrap and soup. It was good. The wrap is a cold wrap not cooked. A bit pricy menu. Restaurant smells very good.
Zoe Mora
The food was really good overall except for the avocado which was like a tasteless piece of plastic, they took too long to bring the dishes but the desserts were good too !
Amber Warren
The kids meals are amazing!! A main with either fruit, veggies or a salad and a dessert very fairly priced. The other dishes we had were amazing too 10/10 recommended this will be our new must go to stop when we come to the City.
Sarah L
The French onion soup left a lot to be desired, the Brie and Date should have been amazing but the amount of bacon overpowered the date apple jam and Brie flavours. The service was fine but nothing to brag about. Overall, I left unsatisfied and disappointed. I wouldn’t make an effort to go back.
Sage Kehler
I was greeted and seated and told a server would be with me shortly. A few minutes roll by and a group of 4 were sat down and a server was with them right after they sat down while I was still waiting to see a server. I was a single person so I don't understand completely ignoring a customer. This was my first time and last time here. Pretty shitty feeling.
Christina Muise
I eat here regularly. Great food. Friendly, knowledgeable staff. It's nice and cozy atmosphere. I often buy a book, then sit and enjoy my book and a great meal.
Sathees Waran Thayapararajah
I wish you guys had more vegetables and vegan choices. It is easy to add your menu
Atmosphere: 5
Food: 2
Service: 5
sherisse camire
Great little restaurant I'm glad we stopped in for a little dessert.
The food was delicious, I have been here many times and it never disappoints. However, my experience going here for lunch today was not positive. When we arrived (at around 1:00pm) there was a wait (as expected), and that would have been fine, except that we were told the wait would be 25 minutes, but it was actually over 40!
Everything went smoothly once we got to our table, but after we were done eating, we waited for the bill for over 20 minutes. Also, our water glasses were never refilled, and once we got our bill (after I had asked for it twice), the server took so long to come by with the machine that the other members of my party had to leave, and I went up and paid at the front cash register. I don't know if this is from being understaffed or having had a slow server, but I will think twice before coming to this restaurant again because of this experience.
Atmosphere: 4
Food: 5
Service: 1
Lizanne Last
They have the best soups. I cannot stop going here for soup. Mushroom, vegatable cheddar chowder, broccoli cheddar, sweet potato & carrot, all 10/10. Thank you for feeding my soup addiction.
Atmosphere: 5
Food: 5
Service: 5
Evan Peters
I was quite surprised by the fact that the restaurant was inside a bookstore but I thought the idea was very interesting and decided to check It out, and let me tell you. The food was exquisite, it also had such a vivid favour it was unreal. The waiter who us was super nice too. The restaurant even had a beautiful tree inside making the atmosphere very comfortable! I was totally over the moon about my experience here, especially since there's a bookstore right beside it. I highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake
Jigmee Sherpa
Probably, one of the worst cappuccino I had in my lifetime ?
Trent Cheney
Great food! Best Carrot Cake I have found! Occasionally you need to wait a few minutes, but then you can browse the bookstore!
I’ve been to this restaurant a number of times over the past few years and have generally had good experiences, but after today, I won’t be coming back. I ordered a cold brew that came out tasting burnt and completely off — it was genuinely undrinkable. I politely asked if I could get something else instead. I wasn’t asking for a refund, just a replacement.
The server was rude and dismissive, saying, “That’s how we make it.” What exactly was supposed to taste burnt and horrible? Then she told me if I wanted something else, I’d have to pay for it — even though I had already paid, including a tip.
It’s frustrating how quickly the attitude shifted from decent service to making me feel like a problem for simply speaking up. I used to come here every month or so, but after this, I’m done. There are too many other places that actually value their customers.
Great service, Delicious food ! Will come back again :)
I had the turkey avocado wrap and soup. It was good. The wrap is a cold wrap not cooked. A bit pricy menu. Restaurant smells very good.
The food was really good overall except for the avocado which was like a tasteless piece of plastic, they took too long to bring the dishes but the desserts were good too !
The kids meals are amazing!! A main with either fruit, veggies or a salad and a dessert very fairly priced. The other dishes we had were amazing too 10/10 recommended this will be our new must go to stop when we come to the City.
The French onion soup left a lot to be desired, the Brie and Date should have been amazing but the amount of bacon overpowered the date apple jam and Brie flavours. The service was fine but nothing to brag about. Overall, I left unsatisfied and disappointed. I wouldn’t make an effort to go back.
I was greeted and seated and told a server would be with me shortly. A few minutes roll by and a group of 4 were sat down and a server was with them right after they sat down while I was still waiting to see a server. I was a single person so I don't understand completely ignoring a customer. This was my first time and last time here. Pretty shitty feeling.
I eat here regularly. Great food. Friendly, knowledgeable staff. It's nice and cozy atmosphere. I often buy a book, then sit and enjoy my book and a great meal.
I wish you guys had more vegetables and vegan choices. It is easy to add your menu
Atmosphere: 5
Food: 2
Service: 5
Great little restaurant I'm glad we stopped in for a little dessert.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
The food was delicious, I have been here many times and it never disappoints. However, my experience going here for lunch today was not positive. When we arrived (at around 1:00pm) there was a wait (as expected), and that would have been fine, except that we were told the wait would be 25 minutes, but it was actually over 40!
Everything went smoothly once we got to our table, but after we were done eating, we waited for the bill for over 20 minutes. Also, our water glasses were never refilled, and once we got our bill (after I had asked for it twice), the server took so long to come by with the machine that the other members of my party had to leave, and I went up and paid at the front cash register. I don't know if this is from being understaffed or having had a slow server, but I will think twice before coming to this restaurant again because of this experience.
Atmosphere: 4
Food: 5
Service: 1
They have the best soups. I cannot stop going here for soup. Mushroom, vegatable cheddar chowder, broccoli cheddar, sweet potato & carrot, all 10/10. Thank you for feeding my soup addiction.
Atmosphere: 5
Food: 5
Service: 5
I was quite surprised by the fact that the restaurant was inside a bookstore but I thought the idea was very interesting and decided to check It out, and let me tell you. The food was exquisite, it also had such a vivid favour it was unreal. The waiter who us was super nice too. The restaurant even had a beautiful tree inside making the atmosphere very comfortable! I was totally over the moon about my experience here, especially since there's a bookstore right beside it. I highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake
Probably, one of the worst cappuccino I had in my lifetime ?
Great food! Best Carrot Cake I have found!
Occasionally you need to wait a few minutes, but then you can browse the bookstore!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Cake
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