Resto 12

thx bb

Atmosphere: 1

Food: 1

Service: 1

no thx

Atmosphere: 1

Food: 1

Service: 1

Not good and this is what they call gravy.

Atmosphere: 1

Food: 1

Service: 1

I was staying in the hotel and decided to try the restaurant. It was nearly empty -- one other table occupied by a pair when I arrived, and another solo diner showed up while I was eating. The view from the big windows was pretty good.

Service was fine, the hostess was super friendly and seemed to be serving both of the other tables. I got a waiter who wasn't as friendly but he did a fine job. Not sure why they had two people given the low traffic.

The menu is uninspiring, but I got the bacon cheeseburger and it was quite good. The aioli was seasoned a little differently and it made for a good burger, though the meat was a little overdone. I paid extra for poutine as my side and it was a little disappointing, but not bad. The beer selection was disappointing, with almost all being generic American beers. I got the sole Canadian beer the hostess mentioned, an Alexander Keith's IPA.

All in all, if you're staying in the hotel and want an easy meal there's nothing wrong with it. There are a lot of good restaurants nearby though.

⭐ 1 star — Worst dinner ever, trust me!
I can’t believe how bad this place is. The food came out cold, tasted awful, and looked like leftovers from yesterday. The staff were rude and acted like they didn’t care at all — zero manners, zero respect.

I left hungry and angry. This was honestly the worst restaurant experience I’ve ever had in my life. Trust me — don’t waste your time or money here. There are way better places around!

Atmosphere: 1

Food: 1

Service: 1

By far the worst restaurant experience I’ve ever had.
The server was the only redeeming part—she did her best—but the kitchen was a disaster. They didn’t communicate what was actually available and then served us something we didn’t even order, without explanation.

When we brought this up to the manager, he not only refused to take any responsibility, but actually blamed us and smugly claimed he’s never had a single complaint—which is absolutely ridiculous. The pasta was mush, the burger was dry and burnt, and the management was completely out of their depth. An embarrassing excuse for a restaurant.

Atmosphere: 1

Food: 1

Service: 4

We stayed at the hotel for a Jets game. All surrounding restaurants were mobbed. Googled the Resto12 & saw a game day special beef brisket buffet. We got seated immediately and enjoyed some of the best brisket I’ve ever had! Lovely fresh salads, plenty of sides and dessert. Great drink special pricing. Our server, Raven was so sweet and bent over backwards. It’s a hidden gem for sure. So glad we found it.

Atmosphere: 5

Food: 5

Service: 5

I wasn't very impressed with my first visit here. The place itself is nice, comfy booths and the window view from the 12th floor is cool.

Service was a bit disappointing/unfriendly and the food needed work. I regret not speaking up about how awful the chicken in this sandwich was. The skin/breading was really tough and very hard to chew through, they definitely overcooked it. The flavours in the sandwich itself were really great and complimented each other fantastic, and the portion was huge and worth the pricetag, but the very poorly done breaded chicken ruined the overall experience.

I won't be in any rush to come back, and if I do, I'll be staying far away from chicken and/or breaded dishes.

Food: 2

Service: 3

Food felt average but it's good. Ordering off the menu is the best bet.The attention and service offered by the staff is outstanding.

Atmosphere: 3

Food: 4

Service: 5

It was closed and will be closed for two days! Phone first.

We were served by Jade who is a very lovely person. She took good care of us. The special burger we have for tonight is absolutely AMAZING.

Atmosphere: 4

Food: 5

Service: 5

Very excellent

We were served by Jade who is a very lovely person. She took good care of us. The special burger we have for tonight is absolutely AMAZING. I definitely recommend to keep this burger on the menu permanently. Best burger for Le Burger Week so far in my opinion. Plus the view was awesome too.

Atmosphere: 5

Food: 5

Service: 5

Great food and hospitality, along with unique views overlooking the city made this restaurant one of the stand-outs this year during Le Burger Week. Google had inaccurately listed it as open 24 hours so I arrived when they were closed. The staff went above and beyond not only to serve me anyway but to do so with panache. The head chef proudly displayed his Le Burger entry, and not in vain, for it was one of the best I'd tried.

Atmosphere: 5

Food: 5

Service: 5

Ate here on a Monday night. Restaurant was filthy: dust on everything, food covering the carpet, and greasy fingerprints on the windows. Their menus were no exception, old and out of date, smeared with food. Avoid this place.