Super friendly staff. Very busy but service is still fairly quick.
Aileen Joy Sotto
Waited almost 30 mins for my order for chilled & refreshing drink. Barista are just standing and not helping the other crew if there is piled order
Dhruvee Nariya
I had a little problem with my mobile order, but huge shoutout to Rhonda for being very kind, friendly and empathetic and resolving my problem right away!!! Excellent customer service, very kind, polite and helpful!!!
Noltan Beardy
The place was nice and the wait wasn't too long and the drinks made perfectly, good place.
Aly Elmelegy
Poor customer service, the cashier took not 1 but 2 people who skipped the line and took others turn.
max marsh
Staff are so kind and I do feel for them as it seems to be rather busy whenever I go here. Thank you to the workers and I hope the customers are kind to you <3
Atmosphere: 5
Food: 5
Service: 5
Игорь Землянский
terrible service
Victoria Braden
I'd recommend the Pecan Crunch Oat Latte!
Atmosphere: 4
Food: 5
Service: 5
Chanel Jasmine
I placed a pickup order on a Wednesday morning at 9:05, it took them 25 mins to make it and served everyone in line before making it, my drink was last even though I placed my order 10 mins before I even got there. On top of that she made the drink wrong and had to remake it, all while I’m waiting to go to work hoping I won’t be late, and when she re made it she still put no syrup in the hazelnut shaken espresso, so it’s essentially espresso with milk and I paid $9.75 for.
Atmosphere: 1
Food: 1
Service: 1
Sukh Chahal
I usually go to this place often but this time it was totally different. The lady on customer service she was so rude and unprofessional. We were in the line but she was serving white girl over us even though she was apologizing us about the mistake. But Anna she speak to us very rudly as well loud and we all felt she was a racist.
it was terrible had to wait 15min for my coffee and they made it wrong
JO-ANN Zwarych
Was great.....
Atmosphere: 5
Food: 5
Service: 5
Honey Grace Leopando
I went to the Starbucks at Polo Park to enjoy some refreshers on a hot day. The service was normal, and the atmosphere was just okay. I can’t really complain, but it wasn’t anything special.
Atmosphere: 3
Food: 3
Service: 3
Margaret Z
Went today for birthday drink. The girl who took my order was friendly but seems like she ordered my drink slightly wrong, the bar girl made my drink incorrect according to the label says but when I pointed that out, the bar girl dumped the wrong drink immediately without arguing or asking and remade the drink, however you can feel and see the bar girl was very impatient and not very friendly when she had to remake the drink. I get the staff are busy and grumpy because of this, but this is not customers fault and I pointed out very nicely and even told her that I know you’re busy and I do appreciate it. But the attitude I received back is definitely nice, and it’s one of the reason make me not coming back for this location.
Atmosphere: 1
Food: 2
Service: 1
cassidy
we waited for 20+ minutes for two ICE WATERS. so many people working here. how does that even happen? ? save your time and your money… ?
Super friendly staff. Very busy but service is still fairly quick.
Waited almost 30 mins for my order for chilled & refreshing drink. Barista are just standing and not helping the other crew if there is piled order
I had a little problem with my mobile order, but huge shoutout to Rhonda for being very kind, friendly and empathetic and resolving my problem right away!!! Excellent customer service, very kind, polite and helpful!!!
The place was nice and the wait wasn't too long and the drinks made perfectly, good place.
Poor customer service, the cashier took not 1 but 2 people who skipped the line and took others turn.
Staff are so kind and I do feel for them as it seems to be rather busy whenever I go here. Thank you to the workers and I hope the customers are kind to you <3
Atmosphere: 5
Food: 5
Service: 5
terrible service
I'd recommend the Pecan Crunch Oat Latte!
Atmosphere: 4
Food: 5
Service: 5
I placed a pickup order on a Wednesday morning at 9:05, it took them 25 mins to make it and served everyone in line before making it, my drink was last even though I placed my order 10 mins before I even got there. On top of that she made the drink wrong and had to remake it, all while I’m waiting to go to work hoping I won’t be late, and when she re made it she still put no syrup in the hazelnut shaken espresso, so it’s essentially espresso with milk and I paid $9.75 for.
Atmosphere: 1
Food: 1
Service: 1
I usually go to this place often but this time it was totally different. The lady on customer service she was so rude and unprofessional. We were in the line but she was serving white girl over us even though she was apologizing us about the mistake. But Anna she speak to us very rudly as well loud and we all felt she was a racist.
Service: 1
Restaurantji Recommends
it was terrible
had to wait 15min for my coffee and they made it wrong
Was great.....
Atmosphere: 5
Food: 5
Service: 5
I went to the Starbucks at Polo Park to enjoy some refreshers on a hot day. The service was normal, and the atmosphere was just okay. I can’t really complain, but it wasn’t anything special.
Atmosphere: 3
Food: 3
Service: 3
Went today for birthday drink. The girl who took my order was friendly but seems like she ordered my drink slightly wrong, the bar girl made my drink incorrect according to the label says but when I pointed that out, the bar girl dumped the wrong drink immediately without arguing or asking and remade the drink, however you can feel and see the bar girl was very impatient and not very friendly when she had to remake the drink.
I get the staff are busy and grumpy because of this, but this is not customers fault and I pointed out very nicely and even told her that I know you’re busy and I do appreciate it. But the attitude I received back is definitely nice, and it’s one of the reason make me not coming back for this location.
Atmosphere: 1
Food: 2
Service: 1
we waited for 20+ minutes for two ICE WATERS. so many people working here. how does that even happen? ? save your time and your money… ?
Service: 1
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