Staff are so kind and I do feel for them as it seems to be rather busy whenever I go here. Thank you to the workers and I hope the customers are kind to you <3
Atmosphere: 5
Food: 5
Service: 5
Игорь Землянский
terrible service
Victoria Braden
I'd recommend the Pecan Crunch Oat Latte!
Atmosphere: 4
Food: 5
Service: 5
Chanel Jasmine
I placed a pickup order on a Wednesday morning at 9:05, it took them 25 mins to make it and served everyone in line before making it, my drink was last even though I placed my order 10 mins before I even got there. On top of that she made the drink wrong and had to remake it, all while I’m waiting to go to work hoping I won’t be late, and when she re made it she still put no syrup in the hazelnut shaken espresso, so it’s essentially espresso with milk and I paid $9.75 for.
Atmosphere: 1
Food: 1
Service: 1
Sukh Chahal
I usually go to this place often but this time it was totally different. The lady on customer service she was so rude and unprofessional. We were in the line but she was serving white girl over us even though she was apologizing us about the mistake. But Anna she speak to us very rudly as well loud and we all felt she was a racist.
Service: 1
Liza Veletnyuk
it was terrible had to wait 15min for my coffee and they made it wrong
JO-ANN Zwarych
Was great.....
Atmosphere: 5
Food: 5
Service: 5
Honey Grace Leopando
I went to the Starbucks at Polo Park to enjoy some refreshers on a hot day. The service was normal, and the atmosphere was just okay. I can’t really complain, but it wasn’t anything special.
Atmosphere: 3
Food: 3
Service: 3
Margaret Z
Went today for birthday drink. The girl who took my order was friendly but seems like she ordered my drink slightly wrong, the bar girl made my drink incorrect according to the label says but when I pointed that out, the bar girl dumped the wrong drink immediately without arguing or asking and remade the drink, however you can feel and see the bar girl was very impatient and not very friendly when she had to remake the drink. I get the staff are busy and grumpy because of this, but this is not customers fault and I pointed out very nicely and even told her that I know you’re busy and I do appreciate it. But the attitude I received back is definitely nice, and it’s one of the reason make me not coming back for this location.
Atmosphere: 1
Food: 2
Service: 1
cassidy
we waited for 20+ minutes for two ICE WATERS. so many people working here. how does that even happen? ? save your time and your money… ?
Received a mobile order of full ice while ordered no ice. I let them know. They remade it with very impatient and rude attitude as if it was customers' fault to order no ice drinks. No apology. No thank you. The new drink was nearly thrown on the counter. I also work in F&B. I understand how it could be on busy days. But this is definite not customers' fault. Those customer service isn't tolerant under any circumstances. Will never come back ?
Food: 1
Service: 1
Khiết An Đặng
Not really good experience because the staff forget to say sorry when they do mistake coffee drink for customer.
Atmosphere: 5
Food: 2
Service: 1
Richard Haugh
April 29th, 2024. Didn't get food. Got drinks. Coffee and tea were great.
Atmosphere: 5
Service: 5
Mady Dawn
Always busy here but service is great and products are delicious!
Staff are so kind and I do feel for them as it seems to be rather busy whenever I go here. Thank you to the workers and I hope the customers are kind to you <3
Atmosphere: 5
Food: 5
Service: 5
terrible service
I'd recommend the Pecan Crunch Oat Latte!
Atmosphere: 4
Food: 5
Service: 5
I placed a pickup order on a Wednesday morning at 9:05, it took them 25 mins to make it and served everyone in line before making it, my drink was last even though I placed my order 10 mins before I even got there. On top of that she made the drink wrong and had to remake it, all while I’m waiting to go to work hoping I won’t be late, and when she re made it she still put no syrup in the hazelnut shaken espresso, so it’s essentially espresso with milk and I paid $9.75 for.
Atmosphere: 1
Food: 1
Service: 1
I usually go to this place often but this time it was totally different. The lady on customer service she was so rude and unprofessional. We were in the line but she was serving white girl over us even though she was apologizing us about the mistake. But Anna she speak to us very rudly as well loud and we all felt she was a racist.
Service: 1
it was terrible
had to wait 15min for my coffee and they made it wrong
Was great.....
Atmosphere: 5
Food: 5
Service: 5
I went to the Starbucks at Polo Park to enjoy some refreshers on a hot day. The service was normal, and the atmosphere was just okay. I can’t really complain, but it wasn’t anything special.
Atmosphere: 3
Food: 3
Service: 3
Went today for birthday drink. The girl who took my order was friendly but seems like she ordered my drink slightly wrong, the bar girl made my drink incorrect according to the label says but when I pointed that out, the bar girl dumped the wrong drink immediately without arguing or asking and remade the drink, however you can feel and see the bar girl was very impatient and not very friendly when she had to remake the drink.
I get the staff are busy and grumpy because of this, but this is not customers fault and I pointed out very nicely and even told her that I know you’re busy and I do appreciate it. But the attitude I received back is definitely nice, and it’s one of the reason make me not coming back for this location.
Atmosphere: 1
Food: 2
Service: 1
we waited for 20+ minutes for two ICE WATERS. so many people working here. how does that even happen? ? save your time and your money… ?
Service: 1
Restaurantji Recommends
Thumbs up
Atmosphere: 5
Food: 5
Service: 5
Received a mobile order of full ice while ordered no ice. I let them know. They remade it with very impatient and rude attitude as if it was customers' fault to order no ice drinks.
No apology. No thank you. The new drink was nearly thrown on the counter.
I also work in F&B. I understand how it could be on busy days. But this is definite not customers' fault. Those customer service isn't tolerant under any circumstances.
Will never come back ?
Food: 1
Service: 1
Not really good experience because the staff forget to say sorry when they do mistake coffee drink for customer.
Atmosphere: 5
Food: 2
Service: 1
April 29th, 2024. Didn't get food. Got drinks. Coffee and tea were great.
Atmosphere: 5
Service: 5
Always busy here but service is great and products are delicious!
Service: 5
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