Went thru the drive thru to get some coffee and breakfast for a family visit. The drive thru was packed no fault of theirs but when it came to get to the window they were rushing us to go with an incomplete order. They had to be reminded on a missing latte. We drove out of the drive thru due to still being rushed just to find out that they gave us a double double instead of the latte.
Food: 1
Service: 1
Bexley Yutuc
Drive thru is the slowest in the evenings. Horrible experience!
Atmosphere: 4
Food: 4
Service: 1
Haley Kamp
Incredibly slow
Jasleen Kaur
Today i just pick up coffee from drive thru. I parked my car near and give my order then no body speak up i 3 times say hello hello hello and my order was not shown on screen i drive ahead drive thru windows opens one girl was standing their i said politely my order i said i didn’t hear back she in rude tone said we speak u don’t speak I was the one listening outside or u check you headsets or repair your speakers Spoiled my day
Atmosphere: 1
Food: 3
Service: 1
Dhruv Patel
Went throw drive threw. Ordered i told came different. But staff was good they helped me and changed it
Atmosphere: 4
Food: 4
Service: 4
Gursimran Dhaliwal
This location is the best🥰always great personnel and management is awesome, keep it up!!!’
Atmosphere: 5
Food: 5
Service: 5
rishpal singh
Coffee was hot as requested thanks
Grace Shu
Complaint About Overcharge and Refusal to Refund
Dear Tim Hortons Customer Service,
I am writing to formally report an issue I experienced at king Edward location. I was overcharged for my purchase. I brought the mistake to the attention of the cashier,receptionist immediately, but they refused to provide a refund or resolve the issue in any way. It’s really not about money it’s about the attitude. The staff should give refund directly or compensation at first place. But what they do just ignore the issue and customer. The staff said “ you already paid we will help you next time” excuse me why this time you should fix it and you push everything to next time. Very mad about their attitude and poor customer service. They don’t care about customers all they do just take customer one by one and get things done ASAP.
This experience was very disappointing and unprofessional. As a loyal customer, I expect fair treatment and proper handling of billing errors.
Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
Duncan Lamont
Reviwed this place by accident, if you want good eats hesd of to burrito splendito
Give the lady with short red hair who was working the drivethru this morning a promotion! She was so sweet and friendly. I have not had good service at any Tim Hortons in what feels like years. But this lady made my day by just being kind and not rushing me through and basically throwing my food at me to go fast. It goes a long way! Thank you for doing good work girl!
Bryan Braun
Great flatbread pizza!
Atmosphere: 5
Food: 5
Service: 5
Rahul Kumar N/A
The team here is so amazing and did excellent service every single time I visit here. They always had my order right and team Members are very kind and friendly specially ARSHDEEP KAUR she always go beyond the limits. You must visit this location so good.
Food: 5
Michael Ibrahim
Ordered oreo Iced Cap. He didn't put any oreo in the drink. I told him to correct and he said yes it in the drink. I gave him a chance to correct it and he chose to lie
Tiffany C
Absolutely love stopping in when I’m in the neighborhood , great service , friendly staff , wonderful manager . I would definitely be back always so clean and fast
Amazing service fast
No waiting time
Food: 5
Went thru the drive thru to get some coffee and breakfast for a family visit. The drive thru was packed no fault of theirs but when it came to get to the window they were rushing us to go with an incomplete order. They had to be reminded on a missing latte. We drove out of the drive thru due to still being rushed just to find out that they gave us a double double instead of the latte.
Food: 1
Service: 1
Drive thru is the slowest in the evenings. Horrible experience!
Atmosphere: 4
Food: 4
Service: 1
Incredibly slow
Today i just pick up coffee from drive thru. I parked my car near and give my order then no body speak up i 3 times say hello hello hello and my order was not shown on screen i drive ahead drive thru windows opens one girl was standing their i said politely my order i said i didn’t hear back she in rude tone said we speak u don’t speak
I was the one listening outside or u check you headsets or repair your speakers
Spoiled my day
Atmosphere: 1
Food: 3
Service: 1
Went throw drive threw. Ordered i told came different. But staff was good they helped me and changed it
Atmosphere: 4
Food: 4
Service: 4
This location is the best🥰always great personnel and management is awesome, keep it up!!!’
Atmosphere: 5
Food: 5
Service: 5
Coffee was hot as requested thanks
Complaint About Overcharge and Refusal to Refund
Dear Tim Hortons Customer Service,
I am writing to formally report an issue I experienced at king Edward location. I was overcharged for my purchase. I brought the mistake to the attention of the cashier,receptionist immediately, but they refused to provide a refund or resolve the issue in any way. It’s really not about money it’s about the attitude. The staff should give refund directly or compensation at first place. But what they do just ignore the issue and customer. The staff said “ you already paid we will help you next time” excuse me why this time you should fix it and you push everything to next time. Very mad about their attitude and poor customer service. They don’t care about customers all they do just take customer one by one and get things done ASAP.
This experience was very disappointing and unprofessional. As a loyal customer, I expect fair treatment and proper handling of billing errors.
Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
Reviwed this place by accident, if you want good eats hesd of to burrito splendito
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Give the lady with short red hair who was working the drivethru this morning a promotion! She was so sweet and friendly. I have not had good service at any Tim Hortons in what feels like years. But this lady made my day by just being kind and not rushing me through and basically throwing my food at me to go fast. It goes a long way! Thank you for doing good work girl!
Great flatbread pizza!
Atmosphere: 5
Food: 5
Service: 5
The team here is so amazing and did excellent service every single time I visit here. They always had my order right and team
Members are very kind and friendly specially ARSHDEEP KAUR she always go beyond the limits. You must visit this location so good.
Food: 5
Ordered oreo Iced Cap. He didn't put any oreo in the drink. I told him to correct and he said yes it in the drink. I gave him a chance to correct it and he chose to lie
Absolutely love stopping in when I’m in the neighborhood , great service , friendly staff , wonderful manager . I would definitely be back always so clean and fast
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