Considering it's the only 1 in the mall, Service was rather quicker than normal, and staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Paprika Juczewicz
The employee working at the register was a bit abrasive at first, but this did not bother me too much because the environment was quite busy at the time, which I understand would be a bit stress-inducing. I ordered an iced mocha with an extra shot of espresso. I had no complaints regarding this drink. It was refreshing and the taste of the espresso was prominent and to my liking. However, it did lack the sweetness that one usually associates with a mocha. This was just fine by me though, as I meant to ask for less syrup anyways. PSA-this might not be the best place to go to if you love extra-sweet drinks. Would I come back? Yes I would - the store is conveniently located within the mall and the employees took the time to prepare my order correctly (kudos to them for that)
Atmosphere: 4
Food: 5
Service: 4
Mahajabin Faiza
This tims have all the Indian employees and they are very very slow. Once I was waiting in the line for 15 minutes having just 2/3 customers in front of me because the Indian girl employees were fighting and talking loud out there inside the kitchen !!! Very under rated custmer service and worst trained employees ever!!! They are just ruining the taste of the hot beverages day by day!!! They really need to learn how to behave with customers and how to do time management rather than keeping customers waiting in the line and wasting their valuable time!!!
Atmosphere: 1
Food: 1
Service: 1
Joel Eugenio
This location is busy. Staff looks tired and lacks of good customer service. They wont even look at you in the eye and each do their own job on their station. Good place to enjoy afternoon coffee after walking around the mall.
Atmosphere: 3
Food: 3
Service: 3
EKAMJOT KAUR
Worst experience ever the food doesn’t tastes good asked for veggie cilantro wrap and they gave the chicken one , staff was rude for no reason
Atmosphere: 1
Food: 1
Service: 1
matt johnston
Waited 30 min for 2 xlarge coffees and a croissant and after a forever wait got the coffee wrong. Slowest tim hortons I've ever experienced
Atmosphere: 3
Food: 1
Service: 1
Lindsay-A
Worst Tim Hortons in the city. There’s always a crazy line and placing an order for pickup still takes 15+ minutes before they even acknowledge having an order to make. On the rare occasion there’s no one in line, you still end up waiting because they don’t acknowledge your presence in order to continue whatever conversation they’re having with other employees.
Atmosphere: 1
Service: 1
Nick Plouffe
Coffee and food is fine but the service is painfully slow. Constant mobile orders from mall employees brings everything to a grinding halt. Avoid this one if you can.
Atmosphere: 3
Food: 4
Service: 1
JAGROOP SINGH
They are so slow manager should hire more productive staff
Very slow service. Despite having more employees seen at the front than I have at other locations visited here multiple times over the past month due to working in the mall and they're just really slow at putting out their products in a timely manner. Don't know if it's cause they were poorly trained or hired people that just didn't care but I will never go to this location again
Atmosphere: 1
Food: 3
Service: 1
Manveer Gill
10:/10
Atmosphere: 5
Food: 5
Service: 5
David Milejszo
Having three staff with a constant big line passing the jewellery store isn’t the greatest, I feel like there’s never a manager present to make sure that things are running smoothly, With having a constant big line and mobile orders, you guys should have more staff on hand every day to make sure people are getting their food, fast and efficient
Atmosphere: 2
Food: 5
Service: 2
i m
Waited over 10 mins just for soneone to take my order eventhough i was the first in line. The food took another 10-15 mins. Super slow and the staffs were rude too.
Food: 2
Suzanne Mariani
Terribly slow - line up never goes down - never have enough people working.
Hash brown was not
Not attending customer
Food: 1
Service: 1
Considering it's the only 1 in the mall, Service was rather quicker than normal, and staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
The employee working at the register was a bit abrasive at first, but this did not bother me too much because the environment was quite busy at the time, which I understand would be a bit stress-inducing. I ordered an iced mocha with an extra shot of espresso. I had no complaints regarding this drink. It was refreshing and the taste of the espresso was prominent and to my liking. However, it did lack the sweetness that one usually associates with a mocha. This was just fine by me though, as I meant to ask for less syrup anyways. PSA-this might not be the best place to go to if you love extra-sweet drinks. Would I come back? Yes I would - the store is conveniently located within the mall and the employees took the time to prepare my order correctly (kudos to them for that)
Atmosphere: 4
Food: 5
Service: 4
This tims have all the Indian employees and they are very very slow. Once I was waiting in the line for 15 minutes having just 2/3 customers in front of me because the Indian girl employees were fighting and talking loud out there inside the kitchen !!! Very under rated custmer service and worst trained employees ever!!! They are just ruining the taste of the hot beverages day by day!!! They really need to learn how to behave with customers and how to do time management rather than keeping customers waiting in the line and wasting their valuable time!!!
Atmosphere: 1
Food: 1
Service: 1
This location is busy. Staff looks tired and lacks of good customer service. They wont even look at you in the eye and each do their own job on their station. Good place to enjoy afternoon coffee after walking around the mall.
Atmosphere: 3
Food: 3
Service: 3
Worst experience ever the food doesn’t tastes good asked for veggie cilantro wrap and they gave the chicken one , staff was rude for no reason
Atmosphere: 1
Food: 1
Service: 1
Waited 30 min for 2 xlarge coffees and a croissant and after a forever wait got the coffee wrong. Slowest tim hortons I've ever experienced
Atmosphere: 3
Food: 1
Service: 1
Worst Tim Hortons in the city.
There’s always a crazy line and placing an order for pickup still takes 15+ minutes before they even acknowledge having an order to make. On the rare occasion there’s no one in line, you still end up waiting because they don’t acknowledge your presence in order to continue whatever conversation they’re having with other employees.
Atmosphere: 1
Service: 1
Coffee and food is fine but the service is painfully slow. Constant mobile orders from mall employees brings everything to a grinding halt. Avoid this one if you can.
Atmosphere: 3
Food: 4
Service: 1
They are so slow
manager should hire more productive staff
Restaurantji Recommends
Very slow service. Despite having more employees seen at the front than I have at other locations visited here multiple times over the past month due to working in the mall and they're just really slow at putting out their products in a timely manner. Don't know if it's cause they were poorly trained or hired people that just didn't care but I will never go to this location again
Atmosphere: 1
Food: 3
Service: 1
10:/10
Atmosphere: 5
Food: 5
Service: 5
Having three staff with a constant big line passing the jewellery store isn’t the greatest, I feel like there’s never a manager present to make sure that things are running smoothly, With having a constant big line and mobile orders, you guys should have more staff on hand every day to make sure people are getting their food, fast and efficient
Atmosphere: 2
Food: 5
Service: 2
Waited over 10 mins just for soneone to take my order eventhough i was the first in line. The food took another 10-15 mins. Super slow and the staffs were rude too.
Food: 2
Terribly slow - line up never goes down - never have enough people working.
Service: 1
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