Rude supervisor….my partner went in on Sunday, November 17, 2024 at approximately 1:30 PM. and dealt with the most unprofessional and rude supervisor. My partner had placed an order there on a different day and the order was not correct and when he called the restaurant back, the person he spoke with told him they would take hi name down and that he could come back on another day to get the item that was missing from his previous order on another visit. Coming in today trying to get that order honoured the supervisor blatantly tells him that, that’s not how things are done around here and after he explained the situation the supervisor then offered to send him a coupon, which he agreed to receive instead of just getting the food that was messed up from the previous order while he was there. While she is talking to my partner in the middle of the conversation, she goes to answer the phone, doesn’t even excuse herself or apologize and explain that she has to take the call, as it was her boss that was calling, and this was the person that she needed to talk with about getting this coupon. When confronted by my partner about this, the supervisor rudely addresses him back, trying to tell him that it was her manager and basically saying that it was OK to just walk away from him mid conversation to answer the phone and then when he tried telling her that her actions were wrong, she starts scoffing at him and sarcastically tells him thank you for teaching her a lesson today. I don’t know how people do things from where she comes from but here in Canada the customer deserves respect and that is not how you run a customer oriented business and provide services to customers. WE WILL NEVER COME BACK TO THE WENDY’S ST. MARY’s LOCATION AGAIN. Wendy’s start training your employees properly!!
Atmosphere: 1
Food: 4
Service: 1
Hetal Adalja
I visited Windy the day before yesterday, and I had a great experience, thanks to Shruti. As a vegetarian trying the place for the first time, I wasn't sure what to order. Shruti was incredibly helpful, guiding me through the menu and making sure I had a wonderful meal. Her friendly and patient approach made my experience so much better. I truly appreciate her excellent customer service and would highly recommend visiting Windy, especially if you're new and need some help deciding on your order. Thank you, Shruti, for making my visit memorable!
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Fries
Taya Rtichsheva
Very professional staff. Quick service. Clean space. Friendly cashiers. Fresh burgers. Thank you for the great job you do, guys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Sue A
Normally allways great food but 2 times in last couple weeks, the baked potato was not cooked, so disappointing. Love the caesar salad and the chile.
Josh C
Always great food and service!
Atmosphere: 5
Food: 5
Service: 5
Fahad Hassan
Always good
Atmosphere: 5
Food: 5
Service: 5
iamseunmiller onosJP
I love the food 😋 always
Atmosphere: 5
Food: 5
Service: 5
AARON BILISKI
Not carnivore friendly, they charge $4 plus tax for a 4 oz Patty, which is like $16 a pound. Nobody pays $16 a pound for ground beef.
Atmosphere: 2
Food: 4
Service: 1
Daljeet 23
Customer service girl dont know how to pck the order , poutine spilled in my bag , i am giving zero star they should train more
Aranjit Singh
I recently visited Wendy’s and decided to try their Spicy Chicken Sandwich combo with poutine and a medium strawberry lemonade. I must say, it was an excellent choice!
The Spicy Chicken Sandwich was flavorful with the perfect balance of heat and crispiness. The chicken was juicy on the inside with a crunchy exterior, and the spice level was just right without being overwhelming. The fresh lettuce, tomato, and mayo complemented the sandwich perfectly, making every bite delicious.
The poutine was a pleasant surprise! The fries were crispy and smothered with rich gravy and melty cheese curds, making it a comforting and indulgent side dish. It’s a nice twist on a traditional fast food combo.
The medium strawberry lemonade was refreshing and had the right blend of sweet and tangy flavors. It paired well with the spiciness of the sandwich, leaving me with a perfectly balanced meal.
The service was quick and friendly, and the food came out hot and fresh. It’s clear that the staff put effort into ensuring each customer has a great experience. Overall, my visit to Wendy’s left me impressed and satisfied. If you’re looking for a flavorful, filling meal, I highly recommend trying this combo – you won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Chicken Sandwiches Homestyle Grilled and Spicy, Wendy’S Crispy and Spicy Chicken Nuggets, Burgers
I went to this location today, Jazel was the one who took my order and she was the rudest person I’ve ever met. I would not recommend anyone to go to this location! Jazel was very unprofessional and mean to me. I will never go to this location ever again! Very bad customer service!!
Atmosphere: 1
Food: 1
Service: 1
Ryan K
The food is good and quite affordable if you use the app or stick to the value menu. They have the best fries of the major fast food joints. I would avoid delivery unless you want to pay nearly twice as much.
Rude supervisor….my partner went in on Sunday, November 17, 2024 at approximately 1:30 PM. and dealt with the most unprofessional and rude supervisor. My partner had placed an order there on a different day and the order was not correct and when he called the restaurant back, the person he spoke with told him they would take hi name down and that he could come back on another day to get the item that was missing from his previous order on another visit. Coming in today trying to get that order honoured the supervisor blatantly tells him that, that’s not how things are done around here and after he explained the situation the supervisor then offered to send him a coupon, which he agreed to receive instead of just getting the food that was messed up from the previous order while he was there. While she is talking to my partner in the middle of the conversation, she goes to answer the phone, doesn’t even excuse herself or apologize and explain that she has to take the call, as it was her boss that was calling, and this was the person that she needed to talk with about getting this coupon. When confronted by my partner about this, the supervisor rudely addresses him back, trying to tell him that it was her manager and basically saying that it was OK to just walk away from him mid conversation to answer the phone and then when he tried telling her that her actions were wrong, she starts scoffing at him and sarcastically tells him thank you for teaching her a lesson today. I don’t know how people do things from where she comes from but here in Canada the customer deserves respect and that is not how you run a customer oriented business and provide services to customers. WE WILL NEVER COME BACK TO THE WENDY’S ST. MARY’s LOCATION AGAIN. Wendy’s start training your employees properly!!
Atmosphere: 1
Food: 4
Service: 1
I visited Windy the day before yesterday, and I had a great experience, thanks to Shruti. As a vegetarian trying the place for the first time, I wasn't sure what to order. Shruti was incredibly helpful, guiding me through the menu and making sure I had a wonderful meal. Her friendly and patient approach made my experience so much better. I truly appreciate her excellent customer service and would highly recommend visiting Windy, especially if you're new and need some help deciding on your order. Thank you, Shruti, for making my visit memorable!
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Fries
Very professional staff. Quick service. Clean space. Friendly cashiers. Fresh burgers. Thank you for the great job you do, guys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Normally allways great food but 2 times in last couple weeks, the baked potato was not cooked, so disappointing. Love the caesar salad and the chile.
Always great food and service!
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
I love the food 😋 always
Atmosphere: 5
Food: 5
Service: 5
Not carnivore friendly, they charge $4 plus tax for a 4 oz Patty, which is like $16 a pound. Nobody pays $16 a pound for ground beef.
Atmosphere: 2
Food: 4
Service: 1
Customer service girl dont know how to pck the order , poutine spilled in my bag , i am giving zero star they should train more
I recently visited Wendy’s and decided to try their Spicy Chicken Sandwich combo with poutine and a medium strawberry lemonade. I must say, it was an excellent choice!
The Spicy Chicken Sandwich was flavorful with the perfect balance of heat and crispiness. The chicken was juicy on the inside with a crunchy exterior, and the spice level was just right without being overwhelming. The fresh lettuce, tomato, and mayo complemented the sandwich perfectly, making every bite delicious.
The poutine was a pleasant surprise! The fries were crispy and smothered with rich gravy and melty cheese curds, making it a comforting and indulgent side dish. It’s a nice twist on a traditional fast food combo.
The medium strawberry lemonade was refreshing and had the right blend of sweet and tangy flavors. It paired well with the spiciness of the sandwich, leaving me with a perfectly balanced meal.
The service was quick and friendly, and the food came out hot and fresh. It’s clear that the staff put effort into ensuring each customer has a great experience. Overall, my visit to Wendy’s left me impressed and satisfied. If you’re looking for a flavorful, filling meal, I highly recommend trying this combo – you won’t be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Chicken Sandwiches Homestyle Grilled and Spicy, Wendy’S Crispy and Spicy Chicken Nuggets, Burgers
Restaurantji Recommends
I love it...!
Atmosphere: 5
Food: 5
Service: 5
Food was quick and tasted good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Baconator
Baconator!
Atmosphere: 5
Food: 5
Service: 5
I went to this location today, Jazel was the one who took my order and she was the rudest person I’ve ever met. I would not recommend anyone to go to this location! Jazel was very unprofessional and mean to me. I will never go to this location ever again!
Very bad customer service!!
Atmosphere: 1
Food: 1
Service: 1
The food is good and quite affordable if you use the app or stick to the value menu. They have the best fries of the major fast food joints. I would avoid delivery unless you want to pay nearly twice as much.
Food: 5
Service: 5
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