Panera Bread

3412 Merchant Boulevard, Abingdon
(410) 569-3573

Recent Reviews

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Barbara Allen

Very friendly

Atmosphere: 5

Food: 5

Service: 5

C

Right off 95 This location has a great vibe thanks to Jen, Kevin, and Sara the Managers. They make sure everything is right &if i ever wanted to make a change they were very nice and accommodating. The employees are all so friendly too. (Update 5 months between reviews)& This store is the most consistent and friendly Panera i have ever experienced. Such lovely people enjoy their work &make u feel it 💕

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Dozen Bagels, Grilled Cheese \u0026 Creamy Tomato Soup, Greek Salad with Chicken, Broccoli Cheddar Soup, Caesar Salad \u0026 Homestyle Chicken Noodle Soup, Avocado Sandwich, Lobster Roll, Apple, Southwest Chicken Salad, Baja Salad with Chicken Bowl, Brownie, Blueberry Bagel, Everything Bagel, Chips

Stanley Krenzer

Fast service with a good atmosphere 👌

Atmosphere: 5

Food: 4

Service: 5

Sean Fernando

I’m writing to share a concern regarding my recent visit to your establishment. While seated and waiting for my food, I noticed an insect crawling across the ceiling area above the dining space. I discreetly informed one of the staff members, an employee named Jen, in a calm and respectful manner, hoping the issue would be addressed promptly.

However, I was surprised by the response. Jen looked at the insect but did not acknowledge my concern or take any further action. There was no follow-up, explanation, or effort to reassure me as a guest.

I understand that unexpected issues can arise, but how they’re handled makes all the difference. For your reference, I have attached a video of the insect in question.

I’m sharing this feedback in the hope that it leads to improved attentiveness and cleanliness standards moving forward.

Atmosphere: 3

Food: 5

Service: 4

Steven Schwartz

Good food

Atmosphere: 5

Food: 5

Service: 5

Chu Mai

Food is good but employee not professional, not go back.

Atmosphere: 1

Food: 5

Service: 1

Xavier Tren

Last week when I went in here the staff was really nice and everyone was very pleasing! That day I had a bad day because I was stress with something. Nevertheless the staff and the boy in cashier who was wearing black glasses and a different polo from the other workers and I think he had a necklace on that was very shiny..? He was so nice and very pleasing and very positive! He definitely needs a raise! From what I saw while I was waiting in line for my food he was the only cashier that time and there was a very long line of people trying to order. He looked so stressed but still managed to smile and take orders!! And very fast too! KEEP UP THE GOOD WORK!

Atmosphere: 5

Food: 5

Service: 5

ben tray

It's ok to be quick and fast making a sandwich, but you have to make the sandwich correctly!!!!!!!!!. This is about the forth time where I had to stop them from giving me a sandwich made incorrectly!!!! Take your time please! I ordered a bacon double take with heavy onions, they gave me a mayo onions and cheese sandwich. I called them on it, then they gave me the rest of the ingredients in a cup to make it myself... unacceptable!!!!!! It was missing the bacon and eggs...smh! If I could give them a ZERO I would! Check that your sandwiches are made correctly, if you don't they will give you anything.

Suzanne Booher

While the muffin and salad were very good, I did not appreciate that I had to go back over to the cashier and stand in line and wait for my muffin. Why couldn't the people who prepare the orders behind the counter , just walk over and grab the muffin or a bread that are on the same order? This caused me to wait in line again which I did not like. Plus the cashier had an attitude and I was very nice to her. So I really did not appreciate that one. There was only one person behind the bread counter and cashiering and she had to do both jobs. Maybe that's why she had an attitude LOL

Lori Savko Perdue

One of my favorite Panera locations!

Atmosphere: 5

Food: 5

Service: 5

Kurt Schultz

Great store

Atmosphere: 5

Food: 5

Service: 5

Russ Hurd

What a wonderful group of people ! I look forward to seeing and interacting with the great staff at the Abingdon , Panera. A young lady named Isa always is engaging and greets you with a smile and kindness. Great place

Atmosphere: 5

Food: 5

Service: 5

Ahlia Barnes

The avacodo on my toast was not completely ripe and my hot chocolate was only filled 3 quarters of the cup

Atmosphere: 4

Food: 2

Service: 4

kdogg champ

We can eat soup there all day. Butternut squash and tomato

Atmosphere: 5

Food: 5

Service: 5

Dennis Caton

Great place to dine in, very peaceful and quiet, great food and prices and staff is amazing !!

Atmosphere: 5

Food: 5

Service: 5

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