Phillip's Seafood Express

Super small portions I wish I had read the reviews before ordering. I got the shrimp roll, and it was basically a folded piece of bread with a bit of lettuce and about five shrimp with no flavor at all. Can’t say much about the other dishes, but after reading more reviews trying to find what I should have ordered, it seems there’s not much better. Sad to have spent $23 on that.

This place is the BIGGEST RIPOFF on the planet! They straight STEAL from customers! We ordered the Crab Cake & Crispy Shrimp platter! For 2, me & my mom. Didn’t even know it came with waffle fries, we didn’t care for em. Instead we got a box full of waffle fries, it had about 3 small pieces of shrimp, & 1 single tiny crabcake at the bottom. Basically we got a big order of waffle fries for $30!!! Me & my mom were extremely disappointed, I felt even more guilty cause she paid for it.

I asked the employee, this is what you serve for $30?? The employee (a young guy) didn’t even care. He was just reading on his phone while talking to us. So on top customer service is really poor too. We were just so tired from a long trip & extremely hungry & wanted a decent meal, she didn’t want to waste time on a refund. But looking back I wish this is exactly what we would’ve done!

If I had seen the extremely poor ratings & reviews prior we would’ve never ate here.. and gone to Wendys, Nathans, or Jerrys near them instead.

STAY AWAY FROM HERE! They are making a killing with their tiny portions, average food, poor service, & high prices!! Look at the rating, this place needs to be shut down. I am next sending my complaint to the BBB & the state consumer protection service about these scoundrels. Honestly I never felt so ripped off at a restaurant in my life & it takes alot for me to take time out of my day (being as busy as I am) to write a negative review

Atmosphere: 1

Food: 1

Service: 1

VERY SMALL portion. First time, last time.

Tiny crab cake for $30!

Atmosphere: 1

Food: 1

Service: 1

Food is a little pricey but its to be expected in a travel plaza but I was welcomed by Shaianne quite warmly, he not only put up with my shenanigans but added to the nonsense I enjoy using to entertain myself with. The food was fantastic. Try it but mostly give these folks great reviews for their personable service

Atmosphere: 5

Food: 5

Service: 5

No one in line but me and the cashier took entirely too long to take my order. Once my order was taken I then waited an eternity again to get my food. This will be my last time stopping at this particular restaurant.

Atmosphere: 1

Food: 3

Service: 1

I arrived at 7:18pm on a Tuesday evening and the lights were out. I inquired with an employee if they were open and she informed me that they were closed. It’s ridiculous that a large rest stop restaurant is closed during peak hours.

Atmosphere: 1

Food: 1

Service: 1

Love stopping here! The cream of crab soup is a family favorite.

Atmosphere: 5

Food: 5

Service: 5

Terrible expensive sandwiches wih burn oil, fountain drinks smell with mold. Skip it.

Food: 2

I thought I didn’t like crab cakes. The stuff from other restaurants might have been frozen with crab waste meat. There were great pieces of crab inside. I try to avoid shellfish but the food was really great.

Atmosphere: 4

Food: 5

Service: 5

All spot on as expected from Phillips. Cant count yge rest area against you at all. The tarter sauce is ama

Atmosphere: 5

Food: 5

Service: 5

Crazy prices for small portion $21 sandwich never saw this small sandwich in my life please don’t take advantage of people traveling

This place totally out of control not I am talking about only this store Maryland house service plaza . They need more people to work and more quality food .

Atmosphere: 1

Food: 1

Service: 1

I ordered fish and chips and the fish was very small, it doesn’t cost what they charge for it. The service was very slow, the guys the work there are very nice but doesn’t look like they want to be there They need motivation to work there .

Atmosphere: 4

Food: 1

Service: 3

Big Bill....small portion.... small Starr..... staff bored.