Dunkin' Donuts in Annapolis

“This isn't very nice and rather efficient Dunkin donuts smack dab in downtown Annapolis. On top of that, if you have a friend who can wait in the car for you, the other ones of you can be in and out with the order rather quickly.
If you're not sure what a Dunkin Donuts is, call your friend in Boston.
Thank you ?“

“Best employee??? ANGEL! Anytime I've gotten a coffee and it's not right he is quick to fix it. Angel is very professional, highly motivated, and goes above and beyond the other employees. I've been meaning to write a review about him for the past year. Needless to say, yesterday I had a lady who just seemed irritated and wouldn't even say good morning, nothing. Today, Angel was at the drive thru and all was good. Regardless of where life takes him I know he will succeed! Thanks for making my coffee perfect every time and starting my day off right. :)“

“While I was waiting in line, I watched the manager, Ana Hernandez help an elderly deaf woman by communicating to her with sign language, and the woman couldn’t have been more delighted. I was seriously touched, watching this. I’ve held a dim view of the world lately, and this made me question that.“

“Let me start off by saying that Riley is amazing! I admittedly went to Dunkin' 10 minutes prior to them closing and halfheartedly expected that they would not have any donuts left. I arrived and the floor was mopped, everything was sparkling and there were no donuts on the shelves. I was greeted by Riley and she asked me what she could help me with and I proceeded to tell her that I was hoping to get a donut for my son's birthday. Out of nowhere, she pulls out his favorite donut...a pink frosted donut with sprinkles. Her customer service was amazing and tomorrow she will have made my son very happy as he starts his first day as a four-year-old! ?“

“Love this Dunkin, excellent customer service, food is always made correct, my iced and hot coffee is always delicious. My blueberry muffins are always hot and fresh. The owner gifted me a mug and key chains bc i treated a homeless lady before. Only Dunkin I will spend my money at. Great job everyone. Parking is a little crazy at times but that’s okay bc the customer service makes up for it.“

“Our dunkin's donuts and breakfast sandwiches are normally pretty on point. I personally dont partake in coffee, so I can't speak to that's quality. They are generally pretty fast. However, currently, inside their order terminals are broken, and it shows in the speed of service I hope their facilities manager gets to that soon.“