“This has happened on more than three occasions now: whenever I order my drinks and provide specific instructions on how I want them prepared, they never deliver them exactly as I requested. The servers just start chatting amongst themselves in their own language. The service is very poor. It has been a bad experience for me.“
“It was great yesterday but it can quick change. There 5 Stars that day. If they made it not to ur liking. U can be nice n ask for a lil fix. ITS A BIGG DEAL!! It's a coffee restaurant. Everyone likes there coffee different. The prices r different at everyone. Make sure u try it before u leave. If u dont like it tell them!“
“I love this DD. I go out of my way to come here. I used to go to the one on Ritchie hwy. They are so smart. Especially the "Man" there. So I go outta my way to come here. They are always Soo nice. Especially the one lady. She gives us free donuts. This is the best DD and my go to“
“Early morning flight ran through Dunkin to get a snack and a drink got the ham and cheese croissant rolls a doughnut and a peppermint mocha. service was fast, food was hot, and the employees were the friendliest faces in the whole airport! not only were they cheerful, but I also forgot my order and when I ran back to grab it one of the employees, Ivan, was walking towards me to hand me the bag! A++ for going above and beyond, thank you for all your hard work! Kiki and Ivan you are what customer service is all about! thank you for making a frustrating layover so much better!“
“people only leave reviews here if their order was made wrong, and no one leaves reviews when the service is good, which it is most of the time. these dunkin employees are HUSTLING. i waited in a long line going down the terminal, but it was moving fast because the guy on register is so quick with typing in the orders. then i was expecting to wait a while for my order since it was so busy. nope! i opened my backpack to put my wallet away and by the time i zipped it up, my food was ready and then about 60 seconds later i had my iced coffee. they got my order exactly right and the coffee was GOOD!!! the dunkin by my house is like a gamble whether you’re gonna get creak water coffee or good coffee, this dunkin makes it right every time. perfect color and it tasted so good and i wish my local dunkin was like this. and the woman making the drinks was coming out with three at a time and they all looked amazing. everyone here deserves a raise and i feel so bad that they have to deal with cranky traveler karens who leave bad reviews here“
“Hands down the best dunkin in the area. The staff is always polite. On the very few times the food or drinks gets messed up, which is very rare, they are always so willing to fix it for you or remake it. Put it this way this one is such a good one that I drive through the tunnels to come here over going to ones by me.“