“One of the best Dunkin's I've ever visited! Absolutely spotless inside, staff are really skilled and well trained, highly professional! I'm really enjoying every visit here, coffee is just amazing and donuts are always fresh and flavorful! Great selection of ice cream flavors! Definitely be back“
“I go after work. There crew there is wounderful. Dunkin is lucky to have such a customer centered team. By the time I get to the counter my order is already waiting doe me, WOW now that's impressive :)This is my very favorite location. I go out of my way yo go there!!!Parking: Easy in and outKid-friendliness: You can tell they want to help you and are happy to do so.“
“I loved the experience I had. I'm not sure if the nice lady was the owner or what but her smile was contagious and she was really sweet... Not to mention, I wasn't even a customer I was doing doordash! I will be back, I've never been to a dunkin that crushed customer service!“
“I love this place. The fact that I started coming here and the second day she remembered my order. It's so easy just to walk in and she says good morning the usual you say yes and that's tha The ladies are all very polite and have great customer service.“
“Try to eat only 1 munchkin, aka "Mission Impossible." Eat only 2, wow you've got some self-control. Eat only 3, you might as well eat more. ... My record is 20 munchkins in one sitting. There's nothing extravagant about DD. It gets the job done, and you will leave with a food baby. I took one star off because their hot coffee is often watered down.“
“Lady working all by herself with a line and mobile orders. She did a great job of handling it all in a timely manner, and the line seemed to be patient and understanding while it moved along. Unusual at Christmas time. Lol Everyone is always in a hurry, including myself. But reading the room, people were very compassionate. Most importantly, coffee was on point! Great job!“
“This is probably the best Dunkin on the east coast! The people working care and they are so engaging with their customers. My mind was blown when they had my coffee ready before I got in line to pay. This is what exceptional customer service looks like!“
“So I never leave reviews but I like it coming to this Dunkin solely because of the guy (I think his name is Anthony) at the window. If you don’t know this one has a drive through. Every time I come he exemplifies excellent customer service, friendly demeanor and makes sure my order is correct.“
“Honestly and I'm actually being honest here. This particular dunkin' donut's, well I really have no negative criticism to say about it I'm not saying that I have nothing good but to say about it, but at the same time, it's service has not given me a reason to think negative about they're service so I'll end it on that note.“
“Great customer service! The employees seemed very caring and hardworking. 10/10 excellent Dunkin experience! Thanks for keeping this chick running y'all!!! ? Kid-friendliness: There was a cute kid in there making me smile? Lol. Awkward. Not in a weird way. I'm a mom. His dad was cute with the ladies that worked there.. It was just a wholesome interaction and a reminder of love and humanity in the world.“
Coffee Shops • $
“My favorite Dunkin. The coffee is always good, if I ask to have my egg and cheese bagel cut in half for my 4 year old they actually do it here unlike others lol, and the service is excellent. They always serve with a smile and are quick with my order. Love this location.“
Coffee Shops • $
“I went to this Dunkin and I was greeted very courteously by this husky employee, who was pretty cheerful even after the customer in front of me was rude. I ordered a sandwich and a iced coffee. My entire order was ready within 5mins and I was provided with everything right in my hand. 5/5 stars would definitely go here everyday“
“I love coming to this dunkin when I'm in town or on my way to class! It is easily accessible from pulaski highway. The service is always great and the staff is very kind while taking my order and payment. As for food, I always get hashbrowns and a donut or a bagel. Everything tastes fresh in the mornings. I also get a coffee or a refresher and it always tastes great! I have not been inside so I couldn't say if the ambiance is nice or not, but from the staff I always get great vibes!!“
“Since I have Celiacs, I cannot eat the food, HOWEVER....I just LOVE the COFFEE.I sure miss the gluten free brownies!Parking: Much parking available in fromt of the store as well as a few feet away. Also, wheelchair accessible parking.Wheelchair accessibility: Several wheelchair accessibilty in front of the store.“
“Visited this Dunkin with my daughter early am. Great atmosphere, nice cozy seating area. App order took a little time to fill, but they noticed me waiting and asked and filled quickly. Shelves well stocked with a strong variety of tasty looking Donuts! Bumped into my plumber while I was here. Coffees were good!“
“This place is awesome customer service is so nice and the manager here is the best.he always say good morning and i was there 6/5/2021 8:35am i did on the go i get my coffee and sandwich then iam waiting my Dount he came and ask me everything is okey mam i told him im waiting my Dount the he say im Really sorry mam then he brings my Dount he give extra 2 Dount he knows how to take care his customer.“
“This Dunkin is inside the Montgomery Park office build. You must be a tenant (or gain access via the security desk) to access it. As far as a corporate cafeteria coffee shop goes, this one is very good. Friendly staff, fast service, mobile ordering, and fair prices. The drinks are well made and consistent and I’ve never seen anyone whip up a bagel and cream cheese faster.“
“Let me start off saying I absolutely loved that this location in is my neighborhood!! I’ve been here many times, usually early in the am before work. My only issue is that I wish this location would step its game up a little. Maybe more Dunkin merchandise and more donut designs not just the basic donuts all the time. I’ve been to other locations and I’ve seen donuts made as spiders, ninja turtles, rainbows etc… step it up a little…. But besides that, I love it“
“False advertising: I just went to this dunkin donuts and they have signs on the door and order board that medium latte are $3. I reviewed and ordered but was told this deal is only good after 2pm. Unfortunately no where on the sign states timeframe. Please update to prevent from confusing customer.“
“This is my FAVE Dunkin on the planet!!! Every time I go in, the employees are all smiles. The way they treat my daughter is out of this world! Always a kind word, or a donut hole to make her feel special...and my order is ALWAYS correct! Perfect coffee, perfect service, every time! Shout out to NITA, who makes me want to be a better person when I see her (she's the sweetest, kindest woman ? ..and thanks for making the kids smile today ?)Kid-friendliness: This place is so nice to children! They don't even get mad when they spilled a coffer one time. I appreciate that!“
Coffee Shops • $
“Look - I have been coming to this DD for about 6 years now and not once has my order ever been wrong/bad, so it's time I give them some love. They are QUICK. I usually order ahead and it's always ready when I get there. If I get food, it is thoughtfully packaged up. The staff is friendly and kind of no BS, which is what I like. You cannot sit inside of this DD, it is for takeout only. I especially like them because they do not seem to over-sweeten your order. Which is important to me because a lot of DDs do that and it can ruin the drink for me. While DD is not my fav, I do think their app is awesome and has great offers each month, this location always accepts the deals.“
“I’ve been a regular at this place for a long time the best Dunkin’ drinks you will ever have, thays why they stay busy! But what makes it so great is some of the staff, I believe her name is cat that took over management she has changed this place for the better, & I love her. But who I really want to write this review about is a girl named kyleigh she is an a+ worker and one of very few I see her in there busting her bit and righting every single wrong for each customer, she is kind, driven, & a general hard working queen, and I wanted to give her the recognition she so deserves, your awesome girl please keep up what your doing we need more people like you in the food& service industry!!“
“It's a Dunkin, they are all mostly the same, food ok donuts are usually good, customer service varies by store. Try them if you haven't!Kid-friendliness: A lot of them act like they are in a public park, sooo kid Friendly!Parking: Lots of itWheelchair accessibility: Kinda doors are heavy and difficult for wheelchairs or walkers !“
“I feel that their advertisement to get breakfast sandwich and coffee for $3.99 because this is NOT true. When you order the breakfast sandwich, they deduct like $2 off bc its like $5 or something. Now you CAN get ANY size of coffee you want, with free shots of sweetener, BUT in the end, the price will be over $5 or $6.“
“Normally, I wouldn't stop to rate a drive through. You get what you pay for and it's usually exactly that- no complaints or anything particular to rave about. But I have to give a shout out to this particular drive through.I wish I knew the name of the young man at the window who handled my order to give him a proper shout out. He was just a kid but so hard working and took the time to make a fresh pot of decaf since the current pot was hours old. He even asked first to make sure I had time to wait, since it wasn't busy, saying it would be quicker to give you the last cup we have right now, but a fresh pot will be worth the wait. AND IT WAS.Service with a smile, attention to detail and quality (realizing that last drop from the hours old pot would likely take like rubbish) He represented you well, Dunkin. It hit the spot. The extra effort and care paid off- THANK YOU for a fresh hot cup of coffee to warm my heart on a cold day.“
“I've been returning to Parkville for the past 10 years to visit family a few times each year. Frankly the decay in the area and greater Baltimore in general is alarming. I've given up on McDonalds around here. They're all terrible - especially the ones that serve your mediocre food with a spice of "attitude". Alas I've found a diamond in the third world streets of Bleedamore. Friendly charming staff, well prepare food served in a clean and warm atmosphere. Maybe the best kept secret around.“
“How Convenient? Right Next Door To My Job ? Most Busy Place Ever!! I'm A Fan Of The Butter Pecan Frozen Coffee w/ Whip Cream! Yall Try It, You'll See Why I Cannot Choose Anything Else To Drink On The Menu! It's Just That Scrumptious, Seriously!! ??“
“Dundalk’s Dunkin is the best!!!!! When you get great service the rest just comes with it! My favorite Dunkin. I live in Crofton where there are 3 Dunkins and none of them hold a candle to this one. Love the Pink cold drink for Valentine’s Day, the donuts fresh- try the toasted coconut or sour cream! Jam and cheese croissant wonderful, and the best part, the staff is fun, personable, and ready to make exactly what you want! GO DUNKIN!!! 5 stars!!“
“Great Dunkin location. I visit a couple days a week before work around 7am and my drink is always ready and delicious. I wish I could interact with the staff more because they seem lovely, but what matters is that the service is wonderful. At times my egg/cheese bagel tastes a little old, but that’s the only issue I have. My iced coffee is consistently very good and it tends to be a neat and well-stocked, well-maintained location!“
“The crew was personable and attentive. Made sure my order was correct and drink was made to perfection. Thank youDietary restrictions: Very few options for those who are on restrictions. You have to make up your own because it's not offered for those purposes“
“This location is on a very busy street right across from a high school. Between 8-9 am forget about it and find another location. It's overrun by kids. I mean it is packed tight. You will be late to wherever you are going. Outside of those hours you are in and out. The lobby isn't an area where you would want to sit and enjoy coffee. Plan on grabbing and leaving. The staff is super friendly and they work hard. Location Location Location.“
“Ms. Donna who works there is absolutely stunning. I love great customer service. We came in, she spoke. She said how y'all doing? Nobody never speaks when u come in there. I gave specific instructions on how I wanted my iced coffee. The first young lady DID NOT listen to what Ms. Donna said. Soon as I saw my cup I knew it was WRONG. Ms. Donna immediately fixed it and apologized. Went back a few more times and each time she's in there it's a breeze. I hope the owner sees this and appreciates her efforts and hard work. We need more ppl like her in retail. As long as she's there I will definitely visit this location.The one star is for the location. It's annoying to come somewhere and people are begging all the time.“
“I drive past for Dunkin doughnuts just to go to this location every day. The manager is always there and their coffee it’s always strong and fresh. The workers at this location are much more attentive than any workers at any other location around“
“This location on Pulaski Hwy and Dundulk Ave are the two most frequently places that I go for my Coffee/ Donut run.The ladies are great and friendly no matter the rush they always will greet you and make sure your order is correct and stay professional.“
“This location is usually busy during mornings.My order, placed via the Dunkin' app, was incomplete, but I didn't realize it until I got back home. I called to inform them about the mistake. The manager, I believe, was kind, apologetic and offered to resolve the matter whenever I stopped in again. Instead I chose to call customer service to request a refund for the item not included in my order. The resolution took a chat session, two phone calls and a month to be realized!“
“Honestly one of the better Dunkin iced coffees I’ve had. Super fresh and cold. All of these bad reviews are obviously from people who expect way too much ? it’s one of the smallest Dunkins in the world, in a train station in Baltimore. It’s not that deep. Get your coffee and move “
“Excellent service. When i reached at the counter i realized i had left my wallet at home. Tyri [I think this is the name she gave me. She seemed from Asian or Mixed Heritage; mentioning only to identify her for appreciation by management] asked me what I came I to get. I said small coffer. She made me a large cup and said have a good day. Couldn't be happier.“
“This is one of the best Dunkins I have ever been to. The workers are very kind and quick to make my orders, and it’s a nice atmosphere for me and my friends to hang out in after school. The manager is very kind and has very good customer service skills!“