Dunkin'
$ • Coffee Shops, Donuts
Hours:
1 N Charles St Lobby 2, Baltimore
(410) 680-6180
Customers' Favorites
Dunkin' Donuts Reviews
I came in to place an order the guy on the front line looked at me for a minute before greeting me. The other guy fixing the machine spoke and then he spoke. If didn’t ask what would I like to order or anything he proceeded to go stand by the guy who was fixing the machine. Until he heard a mobile order than he came to the front line. Poor customer service not to to mention I was the only customer in the store.
No place to Dine In. Guy looked at me weirdly when I asked if there was a place to sit and only shook his head. Be respectful in serving others. I would have bought if it was dine in AND take out. But with that kind of "welcome", nope.Kid-friendliness: If they can't be friendly to adults, how can they be friendly to kids?
Ratings
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
People in Baltimore Also Viewed
This location is usually busy during mornings.My order, placed via the Dunkin' app, was incomplete, but I didn't realize it until I got back home. I called to inform them about the mistake. The manager, I believe, was kind, apologetic and offered to resolve the matter whenever I stopped in again. Instead I chose to call customer service to request a refund for the item not included in my order. The resolution took a chat session, two phone calls and a month to be realized!