Dunkin'
$ • Coffee Shops
Hours:
6243 Falls Rd Ste 102, Baltimore
(410) 616-9374
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
I have gone to this location two days in a row and the two young ladies working were the perfect example of customer service. They were both extremely polite and welcoming.
The parking lot situation is dreadful. Some people circle the building to access the drive thru, but if it's crowded, both the drive thru line and parking lot are hazardous. Service at the window is always courteous... wish I could say the same for service while having order taken, but it's honestly touch and go. If it weren't for the convenience of this location, I would more often than not choose another.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 7PM |
Dunkin' is a beloved coffee spot known for its friendly and attentive staff. Many customers appreciate the personalized service, with employees often recognizing regulars and remembering their orders. The atmosphere is welcoming, with a clean environment that enhances the overall experience. Guests have praised the quality of coffee, highlighting the delicious iced and hot options available. The presence of unique items like crullers adds to its charm, making it a standout among local coffee shops.
However, some feedback suggests room for improvement with food preparation, as there are occasional issues like wraps being poorly assembled. While most staff are described as sweet and helpful, there are mentions of one employee who may not share the same enthusiasm. Despite minor concerns, Dunkin' remains a popular choice for those seeking great service and a cozy place to enjoy coffee. Overall, it is a spot that customers love to return to for a satisfying experience.