Dunkin'
$ • Coffee Shops
Hours:
6243 Falls Rd Suite 102, Baltimore
(410) 616-9374
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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I have gone to this location two days in a row and the two young ladies working were the perfect example of customer service. They were both extremely polite and welcoming.
The parking lot situation is dreadful. Some people circle the building to access the drive thru, but if it's crowded, both the drive thru line and parking lot are hazardous. Service at the window is always courteous... wish I could say the same for service while having order taken, but it's honestly touch and go. If it weren't for the convenience of this location, I would more often than not choose another.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 7PM |
People in Baltimore Also Viewed
Dunkin' is a popular and friendly spot known for its great service, clean environment, and consistent availability of food and drinks. Regular customers appreciate the staff's familiarity, with some mentioning that certain employees seem to remember their orders without needing to say anything. The atmosphere is generally welcoming, and the place is always kept clean. Customers often enjoy the variety of coffee options, including iced, hot, and frozen drinks, which are made just right. The donuts are fresh and a favorite among visitors, with some mentioning the unique crullers as a special treat.
While most reviews highlight positive experiences, there are occasional complaints about food quality and packaging. Some food items, like wraps, are sometimes poorly assembled, with cheese spilling out, and a few customers find the food sometimes less satisfying. A few mention encountering rude staff, but the majority praise the hardworking employees, especially during busy times when staff are often multitasking alone. Overall, Dunkin' is seen as a clean, friendly, and reliable place to enjoy good coffee and treats, with a few areas for improvement in food packaging and staffing during peak hours.