Kinda bummed with the order this evening. Ordered two large pizzas which appeared hastily sliced (not well) and that was not the end of the world however, one of the pizzas had 3 toppings but it was a rather reserved amount? Just odd. We have ordered from this location for years and never had a complaint. Yet here we are. They tasted great just wished the toppings had been more even and slightly more robust😊
Atmosphere: 5
Food: 3
Service: 2
Moataz S
Rude staff
Service: 1
Judi Sheffer
Order was WRONG and I’m not going to pay for it. Pizza was awful.
Miguel Angel Valderrama
We had a wonderful time witha delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Paul Dinh
The restaurant is a bit dirty. The pizza is usally good, but depending on who makes it, there might be too little cheese or the cheese just tastes off. In rare cases, they might completely mess up your order.
Sebastian Ramirez
Your cashier on this shift, the one with piercings and tattoos and green hair, should not have this person working there, he does not know how to serve people, he is not friendly and he answers questions rudely.
Justin Kim
picked up an order and practically had a staring match with a purple haired employee that was just unprofessional, would NOT come here again or recommend. just go to the tacobell across the street, itd probably be faster and kinder. I get its a friday night. its a friday night, who doesnt get pizza on a friday night, just let me in and do your job.
Nathan Cho
The food is HORRENDUS, one time i ordered a simple small drink and a small cheese pizza, there was a rat fried into my pizza, and dog legs in my drink. For service the man at the register told me to hang myself after ordering a vegetarian option and he also punted my 3 month old nephew across the football field and the image below is my pizza
All Sec Guy Software
IM SORRY I HAVE TO PUT THIS IN ALL CAPS BUT THIS IS THE MOST GHETTO AND CRAZY PIZZA PLACE IVE EVER ORDERED FROM AND I RECORDED THE PHONE CALL THANK GOD. THE DELIVERY DRIVER TEXTS ME WHILE PARKED AT THE TOP OF MY STREET LIKE HE IS HOLDING MY PIZZA HOSTAGE AND SENDS ME THE SCREEN SHOT TEXTS BELOW 🤦🏾♂️(I gave a $10 tip also the rest of my cash until tomorrow)…..I INSTANTLY GET SHOCKED/CONFUSED AND CALL PAPA JOHNS TO CANCEL THE ORDER ….THE PROCLAIMED MANAGER ASKED ME WHY INWANTED TO CANCEL AND I TOLD HER WHAT THE DELIVERY DRIVER IS TEXTING ME….SHE THEN SCREAMS AT ME IN DEFENSE SAYING THAT “SHE” ISNT DOING THAT 🫤…..I HAD TO SCREAM OVER HER TO CALM HER DOWN AND TELL HER THAT I AM TALKING ABOUT THE DELIVERY DRIVER (LIKE SHE ASKED 🤨) BUT MAYBE OUTTA EMBARRASSMENT SHE KEPT SCREAMING WHILE FAKE VICTIMIZING HERSELF AND WHILE THIS IS GOING ON THE DELIVERY DRIVER THEN DRIVES UP AND RUNS TO MY DOOR…..I LET THE 2 SPEAK AND IT ENDED …..I ASKED HER IF SHE NEEDS ANY OTHER INFO, SHE SAYS “NO I WONT BE DOING ANYTHING FOR YOU” AND HANGS UP.
There is no way that’s a manager but I am guessing she did not process my refund they kept my money….i would have to ask a lawyer next week what steps am I forced to take and go from there. I highly doubt not recommend this papa John’s. SERIOUSLY
C.L. Savage
I ordered a pizza with spicy Italian sausage. This topping has existed forever but this store claims there's no such thing even though it's clearly a choice on the menu. Sent me a pizza with regular sausage so I complained and ask them to remake with spicy sausage. They remade it with the same sausage and delivered it ice cold. Losers!
I am disheartened and worried about my child's health and future well being. I ordered a pizza yesterday and upon MY 4 YEAR OLD SON, eating a single slice of pizza, I saw that there was a DEAD ROACH COOK inside the pizza slice itself. My 4 year old child and I should not be placed in harms way with negligence towards hygienic and standard practices of cleanliness held by the PapaJohns. We only wanted to enjoy a pizza, we weren't looking to create a problem or play victim.
This raises concerns for myself all other customers who eat delivered pizza from this location. Why were the storing facilities and or other practices that were in place to ensure a healthy and up to protocol food serving standards not met? How did NO ONE notice a LARGE roach INSIDE the pizza. Why was no empathy or general concern offered even by phone when discussing this situation with the manager. I am not angry, I am worried and uncomfortable with how this has been handled
I am asking that you please follow up with me and mitigate my concerns.
Atmosphere: 1
Food: 1
Service: 1
Wendy
If I could give zero stars, I would, I am absolutely petrified of what happened last night when my pizza arrived. It arrived uncut, and with a roach cooked into it. I Was so disgusted I didn’t even eat dinner. I Called immediately to report this and the lady who claimed to be the manager on the phone didn’t even apologize to me. She just offered a refund. 0/5. Close down at this point. If you eat here you must like roaches in your food.
Atmosphere: 1
Food: 1
Service: 1
Paul Heinemann
I just called to verify the price of an order verifying it against a flyer advertising one price and being charged a different price. I was told the flyer was wrong and then I was hung up on by the representative.
Food: 3
Service: 1
Nadir Seman
Terrible customer service. Employees with AirPods in while working. Ordered for carry out and a small order of two items took 35 minutes to make while there are 6 employees in the store. Go to the Pizza Hut down the street, they are attentive and make your order within the allotted time
Mike Dominguez
The staff are always friendly, timely and on point with my pick-up orders. Thank you!
Kinda bummed with the order this evening. Ordered two large pizzas which appeared hastily sliced (not well) and that was not the end of the world however, one of the pizzas had 3 toppings but it was a rather reserved amount? Just odd. We have ordered from this location for years and never had a complaint. Yet here we are. They tasted great just wished the toppings had been more even and slightly more robust😊
Atmosphere: 5
Food: 3
Service: 2
Rude staff
Service: 1
Order was WRONG and I’m not going to pay for it. Pizza was awful.
We had a wonderful time witha delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
The restaurant is a bit dirty. The pizza is usally good, but depending on who makes it, there might be too little cheese or the cheese just tastes off. In rare cases, they might completely mess up your order.
Your cashier on this shift, the one with piercings and tattoos and green hair, should not have this person working there, he does not know how to serve people, he is not friendly and he answers questions rudely.
picked up an order and practically had a staring match with a purple haired employee that was just unprofessional, would NOT come here again or recommend. just go to the tacobell across the street, itd probably be faster and kinder. I get its a friday night. its a friday night, who doesnt get pizza on a friday night, just let me in and do your job.
The food is HORRENDUS, one time i ordered a simple small drink and a small cheese pizza, there was a rat fried into my pizza, and dog legs in my drink.
For service the man at the register told me to hang myself after ordering a vegetarian option and he also punted my 3 month old nephew across the football field and the image below is my pizza
IM SORRY I HAVE TO PUT THIS IN ALL CAPS BUT THIS IS THE MOST GHETTO AND CRAZY PIZZA PLACE IVE EVER ORDERED FROM AND I RECORDED THE PHONE CALL THANK GOD. THE DELIVERY DRIVER TEXTS ME WHILE PARKED AT THE TOP OF MY STREET LIKE HE IS HOLDING MY PIZZA HOSTAGE AND SENDS ME THE SCREEN SHOT TEXTS BELOW 🤦🏾♂️(I gave a $10 tip also the rest of my cash until tomorrow)…..I INSTANTLY GET SHOCKED/CONFUSED AND CALL PAPA JOHNS TO CANCEL THE ORDER ….THE PROCLAIMED MANAGER ASKED ME WHY INWANTED TO CANCEL AND I TOLD HER WHAT THE DELIVERY DRIVER IS TEXTING ME….SHE THEN SCREAMS AT ME IN DEFENSE SAYING THAT “SHE” ISNT DOING THAT 🫤…..I HAD TO SCREAM OVER HER TO CALM HER DOWN AND TELL HER THAT I AM TALKING ABOUT THE DELIVERY DRIVER (LIKE SHE ASKED 🤨) BUT MAYBE OUTTA EMBARRASSMENT SHE KEPT SCREAMING WHILE FAKE VICTIMIZING HERSELF AND WHILE THIS IS GOING ON THE DELIVERY DRIVER THEN DRIVES UP AND RUNS TO MY DOOR…..I LET THE 2 SPEAK AND IT ENDED …..I ASKED HER IF SHE NEEDS ANY OTHER INFO, SHE SAYS “NO I WONT BE DOING ANYTHING FOR YOU” AND HANGS UP.
There is no way that’s a manager but I am guessing she did not process my refund they kept my money….i would have to ask a lawyer next week what steps am I forced to take and go from there. I highly doubt not recommend this papa John’s. SERIOUSLY
I ordered a pizza with spicy Italian sausage. This topping has existed forever but this store claims there's no such thing even though it's clearly a choice on the menu. Sent me a pizza with regular sausage so I complained and ask them to remake with spicy sausage. They remade it with the same sausage and delivered it ice cold. Losers!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am disheartened and worried about my child's health and future well being. I ordered a pizza yesterday and upon MY 4 YEAR OLD SON, eating a single slice of pizza, I saw that there was a DEAD ROACH COOK inside the pizza slice itself. My 4 year old child and I should not be placed in harms way with negligence towards hygienic and standard practices of cleanliness held by the PapaJohns. We only wanted to enjoy a pizza, we weren't looking to create a problem or play victim.
This raises concerns for myself all other customers who eat delivered pizza from this location. Why were the storing facilities and or other practices that were in place to ensure a healthy and up to protocol food serving standards not met? How did NO ONE notice a LARGE roach INSIDE the pizza. Why was no empathy or general concern offered even by phone when discussing this situation with the manager. I am not angry, I am worried and uncomfortable with how this has been handled
I am asking that you please follow up with me and mitigate my concerns.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars, I would, I am absolutely petrified of what happened last night when my pizza arrived. It arrived uncut, and with a roach cooked into it. I Was so disgusted I didn’t even eat dinner. I Called immediately to report this and the lady who claimed to be the manager on the phone didn’t even apologize to me. She just offered a refund. 0/5. Close down at this point. If you eat here you must like roaches in your food.
Atmosphere: 1
Food: 1
Service: 1
I just called to verify the price of an order verifying it against a flyer advertising one price and being charged a different price. I was told the flyer was wrong and then I was hung up on by the representative.
Food: 3
Service: 1
Terrible customer service. Employees with AirPods in while working. Ordered for carry out and a small order of two items took 35 minutes to make while there are 6 employees in the store. Go to the Pizza Hut down the street, they are attentive and make your order within the allotted time
The staff are always friendly, timely and on point with my pick-up orders. Thank you!
Atmosphere: 5
Food: 5
Service: 5
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