Baskin-Robbins

5800 Reisterstown Rd, Baltimore
(410) 358-3404

Recent Reviews

Sara Starlings

went here with my bf and was contemplating if i wanted a breakfast sandwich. there was no one in line when i arrived. and took maybe 2 minutes at most at the drive through screen before the lady on the headset started screaming at us to come to the window when i wasn’t done ordering. when i said i wasn’t finished ordering she said “there’s another car behind you hurry up” in a much more rude manner. my drink was made wrong and there was ONE piece of bacon on my bacon egg and cheese. I wouldn’t recommend this location.

Atmosphere: 1

Food: 2

Service: 1

Jemel thompson

Inside has a peaceful and Fanily like atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Imani Payne

They always get my order wrong. I asked for cookie dough ice cream with oreo toppings and I got cookies and cream ice cream like?? Wasted my money twice

Charlene Hayes

They did not have flavor requested ice cream cane stale, service lousy.

LadyDiva V

Worst experience ever. Walked into the store no one greeted or even acknowledged me for 7 minutes. Not a fan. Will never return

Umer Faizan

Service and Food Quality is awesome

Daniel B. (Cole)

Great service. Friendly staff.

Marlon Morales

No patience during taking order through drive through. Barley let me finish my order before saying “anything else”! Customers should not be rushed!

Hazel Mendivil

Best ice cream .People you have to just experience it ........."

James Bond

You take too long to give you your stuff and have you waiting and waiting and don't tell you nothing

J D

If i could give a 0 if i would. Terrible service. First we get told yes they have a military discount then he starts yelling us. Prior to that he was so rude. So I told my husband just forget it and get the product then he hot even ruder so I said out loud it's OK I'll fill out the survey. If the kids didn't really want ice cream we would have left. Then to smack me in the face more I asked who took the order they had already heard I was going to do the survey who ever was at the window said we weren't rude we were just loud because we were trying to make sure you heard us. I said sure that's why they had an attitude. i gave them my card paid. They didn't give me my receipt I guess as their way of avoiding the survey. We just moved to the area needless to say that was the fist 40.00 I spend and the last I spend. I work for a company where I often buy large breakfasts, donuts and coffees for my employees. And it will never happen at this location. I will go as far as saying if the same owners own the one in Hunt Valley or Owings Mills it won't be me or any one I know buying from there either

Juliet Diaz

If i could give a 0 if i would. Terrible service. First we get told yes they have a military discount then he starts yelling us. Prior to that he was so rude. So I told my husband just forget it and get the product then he hot even ruder so I said out loud it's OK I'll fill out the survey. If the kids didn't really want ice cream we would have left. Then to smack me in the face more I asked who took the order they had already heard I was going to do the survey who ever was at the window said we weren't rude we were just loud because we were trying to make sure you heard us. I said sure that's why they had an attitude. i gave them my card paid. They didn't give me my receipt I guess as their way of avoiding the survey. We just moved to the area needless to say that was the fist 40.00 I spend and the last I spend. I work for a company where I often buy large breakfasts, donuts and coffees for my employees. And it will never happen at this location. I will go as far as saying if the same owners own the one in Hunt Valley or Owings Mills it won't be me or any one I know buying from there either

Kat Thomas

Friendly staff! Patient with my son and I making decisions but it was middle of the afternoon so they weren't too busy either :)

Naava Chamdi

My day started off great. I went to baskin robbone and ordered a milkshake like I normally do. I have had great milkshakes there, so I was excited. When they gave us our milkshakes it was very liquidity and thin. When I asked them to fix it they just blended ice in it. I went back, because milkshakes are not cheap, and they would not remake it, they said I could pay extra to have more ice cream added. And I responded by asking if they could remake it with less milk, so it would be thicker, they refused. Not going back there for a while.

Ellen S.

This particular Dunkin Donuts was not a friendly experience. I won't be going back to that one. Explanation of ice cream purchasing policies was sadly wanting.

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