The food was HOT and Fresh!! The ladies at the location are sweet as 🥧! I highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Hara tatum
I visited your drive-thru on February 16, 2025, around 9:10 PM, and was assisted by a young lady named Gabrielle. Unfortunately, my experience was disappointing due to her unprofessional behavior. She spoke with a sassy tone, appeared impatient, and rushed me while I was placing an order for five people. As a result, she got my order wrong, and when I questioned my receipt, she continued to display attitude and was overheard gossiping with colleagues in the background.
As a regular customer and member of the community, I expect a higher standard of service. I would appreciate it if the leadership team could address this behavior with the staff working during that shift to ensure a more professional and respectful experience for all customers.
Thank you for your time and attention to this matter.
Food: 2
Service: 1
TheLordoftheknight
The customer service was top notch this visit. I applaud the staff for their attention to detail and courteous attitude. I look forward to my next encounter with this particular location. Keep up the good work!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper, Onion Rings
Sharon Baker
The management sucks their attitude is like they hate their job.
Atmosphere: 1
Food: 1
Service: 1
Charles Jackson
Worst frys I ever had. Almost as bad as the cashier's attitude.
Atmosphere: 1
Food: 1
Service: 1
Nathaniel J. Boston
Typical fast food.
Malcolm Anderson
I found out after I got to my job that all of my orders is not in my bag so sad about that
Alvin Thompson
The only issue that I have is that my Whopper and Whopper Junior was overcooked and burnt around the edges.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Meal
rebecca sanchaz
I went to order and the Manager named Kenny, was very disrespectful and rude and offered to make my food over but had no gloves on which is very unsanitary and this wasn’t the first time i have witnessed it, The other manager named Linya she’s very rude and costumer service is horrible i had a question about my order and her response attitude was nasty along with the food and everything it was cold and i just wanted a refund after everything that happen
Atmosphere: 1
Food: 1
Service: 1
CaptainTonmoy
6605 Reisterstown Rd, Baltimore, MD 21215 This location has some serious issues and should be fixed or shutdown as 24/7 Business is business where it is 2am or 2pm. There were two persons working as i saw and they were talking nasty about late night customers. When I asked why you guys don’t have unsweetened tea and Guy responded, make a tea at home. District manager or area manager should take seriously monitor this location. Burger King has well reputation and this is totally unacceptable and ruined my day. Fish was too old, onion rings was sogy and I can’t tell anything well, after all this I lost trust to eat what I ordered so I throw them.
My foood was cold and undercooked. And the service absolutely sucked!
Atmosphere: 1
Food: 1
Service: 1
rolland weezy
I was happy with my service
Service: 4
Monte Price
THIS ONE SUCKS THE GAVE MY DAD HIS TWO SANDWICHES THAT WAS MESSED UP NOT ANY OF THE CONDIMENTS THAT HE WANTED AND GAVE HIM BURNT BUNS.
Atmosphere: 1
Food: 2
Service: 1
j P
As a drive thru customer, the woman on the phone told me to wait for a minute however she didn’t come back for 5 minutes to take my order and all i hear was a vague sound of people laughing and chit-chatting. Have better employees. Someone who takes their job seriously. Reason i was in drive thru because I was hurrying to get to an appointment. Im so disappointed on this service. It’s happened multiple times. If you can find another branch better go there.
Atmosphere: 1
Food: 1
Service: 1
Mike Demario
Probably the worst quality Burger King food I’ve ever had.
The food was HOT and Fresh!! The ladies at the location are sweet as 🥧! I highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
I visited your drive-thru on February 16, 2025, around 9:10 PM, and was assisted by a young lady named Gabrielle. Unfortunately, my experience was disappointing due to her unprofessional behavior. She spoke with a sassy tone, appeared impatient, and rushed me while I was placing an order for five people. As a result, she got my order wrong, and when I questioned my receipt, she continued to display attitude and was overheard gossiping with colleagues in the background.
As a regular customer and member of the community, I expect a higher standard of service. I would appreciate it if the leadership team could address this behavior with the staff working during that shift to ensure a more professional and respectful experience for all customers.
Thank you for your time and attention to this matter.
Food: 2
Service: 1
The customer service was top notch this visit. I applaud the staff for their attention to detail and courteous attitude. I look forward to my next encounter with this particular location. Keep up the good work!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper, Onion Rings
The management sucks their attitude is like they hate their job.
Atmosphere: 1
Food: 1
Service: 1
Worst frys I ever had. Almost as bad as the cashier's attitude.
Atmosphere: 1
Food: 1
Service: 1
Typical fast food.
I found out after I got to my job that all of my orders is not in my bag so sad about that
The only issue that I have is that my Whopper and Whopper Junior was overcooked and burnt around the edges.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Meal
I went to order and the Manager named Kenny, was very disrespectful and rude and offered to make my food over but had no gloves on which is very unsanitary and this wasn’t the first time i have witnessed it, The other manager named Linya she’s very rude and costumer service is horrible i had a question about my order and her response attitude was nasty along with the food and everything it was cold and i just wanted a refund after everything that happen
Atmosphere: 1
Food: 1
Service: 1
6605 Reisterstown Rd, Baltimore, MD 21215
This location has some serious issues and should be fixed or shutdown as 24/7
Business is business where it is 2am or 2pm. There were two persons working as i saw and they were talking nasty about late night customers.
When I asked why you guys don’t have unsweetened tea and Guy responded, make a tea at home.
District manager or area manager should take seriously monitor this location.
Burger King has well reputation and this is totally unacceptable and ruined my day.
Fish was too old, onion rings was sogy and I can’t tell anything well, after all this I lost trust to eat what I ordered so I throw them.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My foood was cold and undercooked. And the service absolutely sucked!
Atmosphere: 1
Food: 1
Service: 1
I was happy with my service
Service: 4
THIS ONE SUCKS THE GAVE MY DAD HIS TWO SANDWICHES THAT WAS MESSED UP NOT ANY OF THE CONDIMENTS THAT HE WANTED AND GAVE HIM BURNT BUNS.
Atmosphere: 1
Food: 2
Service: 1
As a drive thru customer, the woman on the phone told me to wait for a minute however she didn’t come back for 5 minutes to take my order and all i hear was a vague sound of people laughing and chit-chatting. Have better employees. Someone who takes their job seriously. Reason i was in drive thru because I was hurrying to get to an appointment. Im so disappointed on this service. It’s happened multiple times. If you can find another branch better go there.
Atmosphere: 1
Food: 1
Service: 1
Probably the worst quality Burger King food I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
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