Charleys Cheesesteaks and Wings
2205 E Joppa Rd, Baltimore
(410) 497-5469
Recent Reviews
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Learn how to speak English, sign out on the road says “open to 11, it is supposed to say “open til 11, so geddo
Atmosphere: 2
Food: 3
Service: 3
🤮 sour attitudes, bad service, terrible Philly cheesesteak, over priced
Atmosphere: 1
Food: 1
Service: 1
Great service!
Atmosphere: 5
Food: 5
Service: 5
Friendly service and great food. The woman who took my order was really nice.
Atmosphere: 5
Food: 5
Service: 5
Love Charley's. Great tasting chicken cheesesteak. The forgot my pickles though 😕. Every time I go I get through the drive through quick. Very filling.
Food: 5
Service: 5
Friendly well prepared
Atmosphere: 5
Food: 5
Service: 5
I went here to grab some lunch, my first time at this location. I go through the drive thru and get my food home. Once home, I decided to take a sip of the sweet tea I purchased with the combo meal. I inserted the straw and sipped, something came in my mouth! I immediately thought, “what the HELL was that”! Spitting it in my hand to see what it was, assuming it may be the pulp from a lemon, although I didn’t ask for lemon. What I spit out was a black tar-like substance. I immediately felt sick but trying to examine what it was! I then poured the remaining liquid into another cup and there was MORE of the black substance in the bottom of the cup! I poured it into a napkin to further investigate what it could possibly be, meanwhile calling the store. I called the store 6x’s and NO ANSWER!! I then had to drive way back up to the store and stood at the counter for 5mins before asking, “Is anyone working the front counter”? The young lady at the drive thru window said, “gimme one minute”! Once she finally came over to me I asked was there a manager available and she said, “no one will be in at 1pm”! I proceeded to show her what was in the cup and she looked confused initially and said, “I don’t know what that is”! I said well I need you to help me determine what this is before I head to the hospital because I’m freaking out! She then says, “it looks like dirt or something”! I reply, “dirt and not a bug of some sort”? She says, “oh no, it’s not a bug”! I then gave her the bag of food back and asked for a refund as I was worried about eating the food. She gave me a refund and said I could keep the food, which I tossed in the trash as I was leaving out of the store. I’m contacting corporate and see how they handle this situation!
Atmosphere: 1
Food: 1
Service: 1
Found a long hair in my sub yesterday while dinning in. Please invest in hair nets for your employees!!!!!! Disgusting!
Food: 1
Customer service is terrible. There are four employees in the back talking and see you standing waiting to place an order,
Bri and Amy was amazing great customer service very nice will be coming back if ever in the area
Restaurantji Recommends
I used to love this place but idk if I can go back😐there was a gnat in my strawberry lemonade.At first glance I thought it was part of a strawberry so im steady drinking it but then I look closer as the strawberries fall to the bottom and it was a gnat. I literally threw up and I feel more sick writing this.
Excellent staff, especially the woman who took my order, she had a great attitude. Makes me want to come back because of the staff.
Quick service good food
I visited Charleys Cheesesteaks and I absolutely loved it! Everything was delicious, fresh, and hot — just perfect! The place was clean, the atmosphere was nice, and the service was quick. A special thanks to my server Bri — she was super friendly, kind, and attentive. I’ll definitely be coming back!
Food was good employees did look at us like why are we here but the food was good.
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