When is the last time Duff came to try his own cupcakes ?! I came in to try a cupcake and was super underwhelmed with the selection. Most cake stores have an abundance of flavors to choose from, but there were only a handful here. And none of them were interesting. I ended up getting a cookies and cream cupcake. I’m not exaggerating when I say it was the worst cupcake I’ve ever had. I’d rather eat Walmart cupcakes (and those are terrible). The cake was dry, crumbly and flavorless and the icing tasted like I was eating a big chunk of straight butter. It was inedible. Clearly there is something wrong with the icing recipe. No exciting fillings inside the cup cake either, just dry cake with inedible butter on top. This place is pretty much a display of fancy fake cakes and Duff merchandise. Duff should be ashamed. How are you going to be a judge for other people’s bakes when you can’t produce a basic cup cake ? So disappointing, as I love watching him on TV. Presumably, he’s stepped away due to his fame, but you can’t associate your name with a bakery that doesn’t produce top notch cupcakes (or hell, even edible cupcakes). My child could produce better cupcakes than this place. Only positive is that the woman at the front was very friendly. I didn’t want to agree with the negative reviews, but sadly, they are correct.
Atmosphere: 2
Food: 1
Service: 5
Laura
We had Charm City Cakes make our dream wedding cake! We had a vision and they delivered. I shared a photo of a cake I loved from Pinterest and they replicated it. We even requested a custom flavor combination that wasn't on their original menu and they were able to accommodate us. They brought the cake to the venue early and in perfect condition. Our guests all loved it!
Food: 5
Service: 5
Sierra Light (sie)
We ordered half a dozen, the red velvet was good but the vanilla was dry and the icing tasted like nothing but BUTTER. It tasted like I was eating a stick of butter. It made me actually sick. I was exciting to come in to the famous bakery, it was anti-climatic. If you like butter 10/10 for you.
Atmosphere: 4
Food: 2
Service: 5
Anna Connelly
Super imaginative designs and friendly staff. Great spot for something sweet and different.
Atmosphere: 5
Food: 5
Service: 4
L P
We had the chocolate raspberry cake delivered for our wedding. It was both beautiful and delicious!
Atmosphere: 5
Food: 5
Service: 5
Maria Thurmond
We got the passion fruit cake in a jar…the cake was dry and the frosting was overly greasy (to much butter) and tasted like artificial passion fruit. I know Duff would definitely have cut this baker if it had been on TV.
Atmosphere: 3
Food: 2
Service: 4
Derek Cote
Dry basic cupcake. Found out they aren’t even fresh. Over rated. Sprinkles is 1000 times better. No area to even sit. Save yourself and skip this place
Atmosphere: 1
Food: 1
Service: 1
Lorna Clarke
I was so excited to come here. Have watched Duff for years! Unfortunately, I was so disappointed in the cupcakes. The frosting, however, was wonderful. Smooth and silky. I bought a dozen (for $50) in a variety of flavors as well as two jar cakes. The cakes are all the same flavor, either a yellow cake or a chocolate cake. They were really dry and crumbly. The different flavors were the frosting. Passion fruit cupcake was yellow cake with a passion fruit frosting. Espresso was a dark chocolate cake with Espresso frosting and so on. Had such high hopes for the product of my favorite bakery star.
Atmosphere: 3
Food: 2
Service: 5
Carmela Mitchell
We stopped by charm city cakes after we went to the aquarium. I picked up 5 cupcakes and 2 cookies. The chocolate base of my cupcakes tasted like a Costco chocolate muffin. Kinda dry and simple flavor. The icing on my cupcakes were buttery and light but not that flavorful. The espresso icing had the most flavor. The 2 chocolate chip cookies I got tasted a day or 2 old. The flavor was good but the cookie was basically crumbling, I was hoping for a softer texture. I wouldn’t go out of my way to return here but I think it’s still worth trying. The cashier was very nice though!
Atmosphere: 3
Food: 3
Service: 5
Rocky
So disappointed, cupcakes were stale but buttercream was awesome!!
Absolutely amazing!!! Loved that I could come and see the beautiful cakes on display and take pictures! Also loved the chocolate espresso cupcakes recommended. The cake jars were also good and very reasonable price for what we got.
Christian Kalan
One of us really enjoyed the cupcakes. Both cake jars were not pleasing and disappointing. Would not go again
Sticky Syrup
If the cookies were any thinner, they’d disappear😩 good cookies bad cakes.
Susan Hearn
Enjoyed our visit and loaded up on cakes in a jar! Derrick, the retail manager, was professional, polite, and knowledgeable! Will definitely be back!
Trina Bushrod
Always love stopping by for good treats and great customer
When is the last time Duff came to try his own cupcakes ?! I came in to try a cupcake and was super underwhelmed with the selection. Most cake stores have an abundance of flavors to choose from, but there were only a handful here. And none of them were interesting. I ended up getting a cookies and cream cupcake. I’m not exaggerating when I say it was the worst cupcake I’ve ever had. I’d rather eat Walmart cupcakes (and those are terrible). The cake was dry, crumbly and flavorless and the icing tasted like I was eating a big chunk of straight butter. It was inedible. Clearly there is something wrong with the icing recipe. No exciting fillings inside the cup cake either, just dry cake with inedible butter on top. This place is pretty much a display of fancy fake cakes and Duff merchandise. Duff should be ashamed. How are you going to be a judge for other people’s bakes when you can’t produce a basic cup cake ? So disappointing, as I love watching him on TV. Presumably, he’s stepped away due to his fame, but you can’t associate your name with a bakery that doesn’t produce top notch cupcakes (or hell, even edible cupcakes). My child could produce better cupcakes than this place. Only positive is that the woman at the front was very friendly. I didn’t want to agree with the negative reviews, but sadly, they are correct.
Atmosphere: 2
Food: 1
Service: 5
We had Charm City Cakes make our dream wedding cake! We had a vision and they delivered. I shared a photo of a cake I loved from Pinterest and they replicated it. We even requested a custom flavor combination that wasn't on their original menu and they were able to accommodate us. They brought the cake to the venue early and in perfect condition. Our guests all loved it!
Food: 5
Service: 5
We ordered half a dozen, the red velvet was good but the vanilla was dry and the icing tasted like nothing but BUTTER. It tasted like I was eating a stick of butter. It made me actually sick. I was exciting to come in to the famous bakery, it was anti-climatic. If you like butter 10/10 for you.
Atmosphere: 4
Food: 2
Service: 5
Super imaginative designs and friendly staff. Great spot for something sweet and different.
Atmosphere: 5
Food: 5
Service: 4
We had the chocolate raspberry cake delivered for our wedding. It was both beautiful and delicious!
Atmosphere: 5
Food: 5
Service: 5
We got the passion fruit cake in a jar…the cake was dry and the frosting was overly greasy (to much butter) and tasted like artificial passion fruit. I know Duff would definitely have cut this baker if it had been on TV.
Atmosphere: 3
Food: 2
Service: 4
Dry basic cupcake. Found out they aren’t even fresh. Over rated. Sprinkles is 1000 times better. No area to even sit. Save yourself and skip this place
Atmosphere: 1
Food: 1
Service: 1
I was so excited to come here. Have watched Duff for years! Unfortunately, I was so disappointed in the cupcakes. The frosting, however, was wonderful. Smooth and silky. I bought a dozen (for $50) in a variety of flavors as well as two jar cakes. The cakes are all the same flavor, either a yellow cake or a chocolate cake. They were really dry and crumbly. The different flavors were the frosting. Passion fruit cupcake was yellow cake with a passion fruit frosting. Espresso was a dark chocolate cake with Espresso frosting and so on. Had such high hopes for the product of my favorite bakery star.
Atmosphere: 3
Food: 2
Service: 5
We stopped by charm city cakes after we went to the aquarium. I picked up 5 cupcakes and 2 cookies. The chocolate base of my cupcakes tasted like a Costco chocolate muffin. Kinda dry and simple flavor. The icing on my cupcakes were buttery and light but not that flavorful. The espresso icing had the most flavor. The 2 chocolate chip cookies I got tasted a day or 2 old. The flavor was good but the cookie was basically crumbling, I was hoping for a softer texture. I wouldn’t go out of my way to return here but I think it’s still worth trying. The cashier was very nice though!
Atmosphere: 3
Food: 3
Service: 5
So disappointed, cupcakes were stale but buttercream was awesome!!
Restaurantji Recommends
Absolutely amazing!!! Loved that I could come and see the beautiful cakes on display and take pictures! Also loved the chocolate espresso cupcakes recommended. The cake jars were also good and very reasonable price for what we got.
One of us really enjoyed the cupcakes. Both cake jars were not pleasing and disappointing. Would not go again
If the cookies were any thinner, they’d disappear😩 good cookies bad cakes.
Enjoyed our visit and loaded up on cakes in a jar! Derrick, the retail manager, was professional, polite, and knowledgeable! Will definitely be back!
Always love stopping by for good treats and great customer
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