Chef BobbyD Restaurant & Catering

Why is the female working the register/answering the phone super sad all the time and seems that she hates her job and doesn’t want to serve you in a professional manner?

We ordered from this place occasionally because the food USED to be good and we kind of TOLERATED her sad, unprofessional and very depressing way of handling the order taking/handing off process. When you call to place an order, you feel her sadness through the phone conversation, which is super rude and not polite at all. She starts by saying “what do you want” instead of saying something along the lines of thank you for calling how may I help you and followed by what would you like to order? She then ends with “is that all?”, “it’ll be 30/40 minutes” and hangs up the phone. Again, the reason we kept going back WAS the quality and quantity of food (was is the key word). However, that’s not the case anymore and the last straw has been pulled.

As for food quality: The grease they used for frying the fries that we ordered was old, meaning it needs to be changed since it smells bad, tastes horrible and the food comes out darker than normal, which leads to assume the grease hasn’t been changed in a while. Moreover, the fries we ordered smelled like seafood and super dark due to the oil they used for frying being old, which was nasty and a terrible experience. The food taste isn’t the same as it used to be AND the pasta’s portion that we always ordered, was definitely less than usual by at least 20%, what’s happening there?

Back to service issues: one would conclude that the front/phone person is the number one reason for the decline in service due to her lack of professionalism, unfriendly manners, and to be honest, in general the interaction with her will make you feel NOT welcomed as a patron and if I had use only one word to describe the interaction with her would be: Depressing. Now that the food quality and quantity has gone down also, it certainly added to the list of why one SHOULD NOT order from this place. Unfortunately the place that we used to look forward to order food from on a weekly basis for the past 4-5 years has gone down the drains and it’s sad to see them fail. Don’t take my word for it, just pick up the phone and call to place an order. You’ll experience what I am typing here. It’s a shame that ownership/upper management doesn’t demand her manners to be more patron friendly, and at the very least require/train her to thank the patrons for ordering food and bringing their business to this establishment.

Speaking of ownership/management: No need for a reply back here to this review, instead put the energy and focus towards training/educating the front/phone staff on how to treat people kindly, take orders in a professional manner, and appreciate patrons for their business, that’s all. It’s not rocket science, it’s simple: be professional and thankful, don’t cut corners with food (change the oil regularly and keep portions the same - you’ve already raised the prices surely due to costs going up BUT cutting portions at the same time, NO). If you need to raise prices along with cutting portions, at the very least, let patrons know in advance instead of assuming patrons won’t know the difference, we surely found out on our own and it’s a negative experience.

Lastly, mistakes do happen, and maybe the less portion that was given to us was a mistake. However, the way the front staff handle issues patrons may have (as seen in other patrons’ reviews here on Google) make it hard to be heard and this is super alarming since you can’t communicate your concerns/issued with them. We hope everyone there will find their peace and can enjoy their time there so that they can provide the minimal service required to gain patrons’ trust and let us patrons know that our business is valued at your restaurant.

Atmosphere: 1

Food: 2

Service: 1

Food: I got the Jerk Chicken with the plantains and rice and pea. The food was fantastic! The chicken wasnt dry or too spicy and the flavor of the sauce was amazing. Be careful because there are some small bones in the chicken that you may bite down on. The plantains were sweet and melted in your mouth and the rice and pea had a rich flavor that complemented the rest of the dish. Reheating the food didnt dry it out and the sauce was even more rich the next day.
Service: The cashier was very nice but it did take a little bit for the food to come out. It was worth the wait because it wae piping hot! The prices were also great for the amount of food you got.
Atmosphere: The resturant had a cozy vibe and the dining area, counters, and bathroom were clean. It was a bit difficult to find napkins and it was pretty toasty inside the resturant. Everyone who entered was very nice and tons of doordash orders were being picked up. They had reserved parking in the back for customers so you dont have to park on the street.
It was my first time going and I cant wait to try out the Towson location!

Atmosphere: 4

Food: 5

Service: 4

I can’t believe I haven’t posted a review on this place. That Rasta pasta has had me in a chokehold for years now! The carrot cake is amazing. I honestly haven’t had anything I didn’t love but those are my go-to’s and they never miss. Been ordering off doordash for years and never had a problem with my order. Love this place !

Food: 5

Service: 5

Absolutely AMAZING food! I mean everything was a legit 10/10!!! Well worth whatever they are charging because its gonna taste damn good! Do your tummy a favor and order from here and often!!!

Atmosphere: 5

Food: 5

Service: 5

The besttttttt food in Baltimore…. I’m so mad I tried it bc now I want it everyday

I recommended this establishment based off of my experience from a year ago, sadly the food and service has changed since then. We ordered lunch for the office and an entree was missing, I called the restaurant and the lady at first DENIED that an entree was missing. I told her that she couldn’t be looking at the same order that I was looking at on uber eats, she put me on hold then returned to the call and admitted that an entree was indeed missing. She then asked if someone would pick up the entree from the restaurant ( that was the point of getting delivery!) I told her that wasn’t an option she then stated she’d see if uber eats would do so..40 minutes passed no word from her so we called back she informed us that a refund would have to be made. Two days later uber eats informed me that no refund was made. Terrible service and all of our the food was very bland , Mac and cheese was watered down with no flavor, ribs sauce tasted like store brand bbq sauce, wings no spices ( ordered Asian sesame seeds/ no seeds no flavor) the fries were the best out of all. Never again! We ordered 11 entrees and the fries were all that was eaten in its entirety.

Food: 1

Service: 1

After reading a few positive reviews I decided to try the smoked wings and oxtail pasta. The wings good and tender! The pasta cheese sauce is thick and heavy the oxtails are bland.

Food: 2

The best spot in town!!! So much love in Chef Bobby D’s! Crabcakeeee bussin’ check em out, tell em Shakura sent u.

Atmosphere: 5

Food: 5

Service: 5

Food was great. Jerk chicken, rasta pasta was very good.

Atmosphere: 5

Food: 5

Service: 5

Curry Chicken Bowl 🌟 🌟 🌟 🌟 🌟

Atmosphere: 4

Food: 5

Service: 5

Oxtails, Hawaiian salmon, and jerk chicken is amazing! The vegetables are always fresh. Mac and cheese is on point. The peach and apple cobblers is amazing as well. I have no complaints.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Wings, Mac and Cheese, Coconut Rice

I was beyond excited to finally try Chef Boddy D, and it did not disappoint! From the moment I walked in, the vibe was welcoming, and the service was top-tier. Now, let’s talk about the food—absolute perfection! I had the Sweet Chili Wings, Bourbon Salmon, Oxtail Rasta Pasta, Mac & Cheese, and to top it all off, the Carrot Cake for dessert. Every single bite was seasoned to perfection and bursting with flavor. You can tell they put love into every dish. If you’re looking for amazing food and great service, Chef Boddy D is the place to be! Can’t wait to come back! 🔥🍽️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Sweet Chili Wings, Blacken Salmon Entrée

I got Rasta pasta and it tastes like bbq chicken pasta. Like where is the jerk chicken? All the pasta did was make me go to the bathroom. If you want authentic jerk don’t go here. Trash.🗑️

Atmosphere: 2

Food: 1

Service: 2

Terrible experience. Waited nearly an hour for my food and was not able to get it because I had to leave for a show. A waste of time!

Atmosphere: 1

Service: 1

I wanted to try this place really bad. The opportunity came and I was extremely disappointed. I paid $27 for the oxtail Rasta pasta. It’s a fail. It would be nice if people would take their time and cook the meat to fork tender and stop rushing it. These oxtails are not fork Tender . I have had better oxtails at finger, licking good Behind northeast market I can’t even break the meat with a fork. That is a crime shame.

Food: 2