Today I waited 30 minutes for my food and took three seconds to look in the bag and noticed that forgot my fries and sauce. I paid over $16 for it and when I told him, he asked for a receipt. It’s my mistake that I threw it away and it wouldn’t have been a problem if all he said was that there was nothing they could do without a receipt. The issue is that he said “we remembered putting the fries in” basically accusing me of taking the fries out of the bag. The fact that this happened is infuriating. Not only did I pay for a meal and got only 2/3 of something I waited half an hour for but I was even accused of lying about not getting fries when I returned to the counter a split second after checking my bag. Tell me, how much time does it take to remove an entire carton of fries in front of other students before attempting to extort them of fries? I even offered to show my bank statement but they refused. “Remembering” that you put fries in the bag when you didn’t is absurd. How does a business accuse a customer of such a ridiculous thing?
Atmosphere: 1
Food: 1
Service: 1
Siena Angelini
no shade but the worst, slowest, and most dysfunctional chick fil a i ever been too?
Atmosphere: 2
Food: 1
Service: 1
Charginglaserboy
It's more expensive then most chic fil a's. My normal order is $10 and it was $13 here
Food: 4
Service: 4
Mimi Duvall
Paid for Spicy Chicken Salad and I get back to the office and it’s a PLAIN SALAD!!! I’m just over it. Chick Fil A is supposed to be AWESOME and then this !!!!
Patrick Hobbs
So fabulous!
Atmosphere: 5
Food: 5
Service: 5
Emilia Finnell
Great food super fast but never I mean absolutely never give you the sauce that is supposed to come with the grilled Club chicken sandwiches even if you asked for it that's my only problem.
Atmosphere: 5
Food: 5
Service: 5
Zachary George
I ordered a spicy chicken sandwich meal. I knew something was off when the cashier poured my lemonade from a container that was shaped like a milk carton NOT from the fountain. Then when picking up my order I noticed my fries had been replaced with hash browns. When I confronted the staff all I was told was they were out fries so they had replaced them with hash browns ALL WITHOUT telling me. Lastly when I bit into the chicken sandwich it was clearly undercooked and stale. You would think that chick-fil-a would have great service but unfortunately this one is a rotten egg in a sea of golden chickens.
Atmosphere: 3
Food: 1
Service: 1
Kevin Espino
Chick fil a always has great service and exceptional food for the speed, I was fortunate enough to have never had a bad experience at a chick fil a until I visited this one. It all started when me and my friend noticed that the lemonade was coming out of a carton, we were like ok, that’s a little odd but it’s fine as long as we get our food. When we received our food we noticed that our fries were replaced with hash browns. Immediately we went to the cashier to complain and they said they had ran out of fries so they replaced them, without a warning which is unacceptable and shows a negligence with the workers. This wasn’t my only issue with this location my chicken sandwich had UNDERCOOKED meat this was my last straw with this location I will never order from here again.
Atmosphere: 2
Food: 1
Service: 2
Ashton Almeyda
My brother from another mother got finessed by this unruly establishment. I can't believe I was there to witness such poor customer service. As a fast food employee myself, I can confidently say if that was to occur in my restaraunt, the workers would not last another day. To not inform a customer about the lack of resources ahead of time and serve him with RAW LEMONADE, makes me question how such a place has been ran for so long. I'm sure he's not the only customer who's had such an experience, and I am DAMN sure he won't be the last. I hope this review opens the door for fellow customers like ourselves who have been wronged in an extreme manner.Sincerely,Ashton and Zachary.
Got the wrong order, even though it had my name on it....probably wasted like 5 dollars atleast.....the one good thing was an employee gave me a brownie since there was a long wait for my milkshake.
Atmosphere: 3
Food: 4
Service: 1
BB B
Got the wrong order, even though it had my name on it....probably wasted like 5 dollars atleast.....the one good thing was an employee gave me a brownie since there was a long wait for my milkshake.
Atmosphere: 3
Food: 4
Service: 1
Ofir Shliefer
Consistent delicious food with a good price. Order was prepared very quickly.
Today I waited 30 minutes for my food and took three seconds to look in the bag and noticed that forgot my fries and sauce. I paid over $16 for it and when I told him, he asked for a receipt. It’s my mistake that I threw it away and it wouldn’t have been a problem if all he said was that there was nothing they could do without a receipt. The issue is that he said “we remembered putting the fries in” basically accusing me of taking the fries out of the bag. The fact that this happened is infuriating. Not only did I pay for a meal and got only 2/3 of something I waited half an hour for but I was even accused of lying about not getting fries when I returned to the counter a split second after checking my bag. Tell me, how much time does it take to remove an entire carton of fries in front of other students before attempting to extort them of fries? I even offered to show my bank statement but they refused.
“Remembering” that you put fries in the bag when you didn’t is absurd. How does a business accuse a customer of such a ridiculous thing?
Atmosphere: 1
Food: 1
Service: 1
no shade but the worst, slowest, and most dysfunctional chick fil a i ever been too?
Atmosphere: 2
Food: 1
Service: 1
It's more expensive then most chic fil a's. My normal order is $10 and it was $13 here
Food: 4
Service: 4
Paid for Spicy Chicken Salad and I get back to the office and it’s a PLAIN SALAD!!! I’m just over it. Chick Fil A is supposed to be AWESOME and then this !!!!
So fabulous!
Atmosphere: 5
Food: 5
Service: 5
Great food super fast but never I mean absolutely never give you the sauce that is supposed to come with the grilled Club chicken sandwiches even if you asked for it that's my only problem.
Atmosphere: 5
Food: 5
Service: 5
I ordered a spicy chicken sandwich meal. I knew something was off when the cashier poured my lemonade from a container that was shaped like a milk carton NOT from the fountain. Then when picking up my order I noticed my fries had been replaced with hash browns. When I confronted the staff all I was told was they were out fries so they had replaced them with hash browns ALL WITHOUT telling me. Lastly when I bit into the chicken sandwich it was clearly undercooked and stale. You would think that chick-fil-a would have great service but unfortunately this one is a rotten egg in a sea of golden chickens.
Atmosphere: 3
Food: 1
Service: 1
Chick fil a always has great service and exceptional food for the speed, I was fortunate enough to have never had a bad experience at a chick fil a until I visited this one. It all started when me and my friend noticed that the lemonade was coming out of a carton, we were like ok, that’s a little odd but it’s fine as long as we get our food. When we received our food we noticed that our fries were replaced with hash browns. Immediately we went to the cashier to complain and they said they had ran out of fries so they replaced them, without a warning which is unacceptable and shows a negligence with the workers. This wasn’t my only issue with this location my chicken sandwich had UNDERCOOKED meat this was my last straw with this location I will never order from here again.
Atmosphere: 2
Food: 1
Service: 2
My brother from another mother got finessed by this unruly establishment. I can't believe I was there to witness such poor customer service. As a fast food employee myself, I can confidently say if that was to occur in my restaraunt, the workers would not last another day. To not inform a customer about the lack of resources ahead of time and serve him with RAW LEMONADE, makes me question how such a place has been ran for so long. I'm sure he's not the only customer who's had such an experience, and I am DAMN sure he won't be the last. I hope this review opens the door for fellow customers like ourselves who have been wronged in an extreme manner.Sincerely,Ashton and Zachary.
Atmosphere: 3
Food: 1
Service: 1
Has to the the worst run chick fil a ever
Restaurantji Recommends
Got the wrong order, even though it had my name on it....probably wasted like 5 dollars atleast.....the one good thing was an employee gave me a brownie since there was a long wait for my milkshake.
Atmosphere: 3
Food: 4
Service: 1
Got the wrong order, even though it had my name on it....probably wasted like 5 dollars atleast.....the one good thing was an employee gave me a brownie since there was a long wait for my milkshake.
Atmosphere: 3
Food: 4
Service: 1
Consistent delicious food with a good price. Order was prepared very quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick
Staff was awesome ?
Atmosphere: 5
Food: 5
Service: 5
Horrible service works are sooo rude
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