Chipotle Mexican Grill

300 W Pratt St, Baltimore
(410) 244-7246

Recent Reviews

Eason Wang

Gave lots of extra cheese and sour cream.

Atmosphere: 3

Food: 4

Service: 4

Mahammad white

This is the worst chipotle location in Baltimore city. They are always out of half of their ingredients. Why are you open if you don’t have half of the ingredients. Who wants dry bowl ?The workers always have attitudes. If you don’t want to work at chipotle find another job! This location needs to be closed down IMMEDIATELY!

Atmosphere: 1

Food: 1

Service: 1

Louis Barry

One of the worst chipotles I’ve been too. They’re constantly out of things and their portions are bad

Atmosphere: 2

Food: 2

Service: 1

David Billings

Ordered a carnitas burrito and quesadilla. As I was walking away from restaurant, I realized that the burrito was missing sour cream, guacamole, fajita veggies, salsa and lettuce, had white rice instead of brown rice and had hardly any carnitas or beans, and that the quesadilla was missing salsa, guacamole and sour cream. Some of these items were out of stock and others (like guacamole) were in stock but just not included even though I paid for them. My items were in a bag on the mobile order shelf. Nobody said anything and I paid $26 for an order that was half the size and with half the ingredients of what it should have been. Not at all acceptable.EDIT: I did contact you at your link before I posted this. You offered me two free sides of guacamole. So I paid $26 for a terribly inadequate order and two free sides of guacamole.

Food: 1

Service: 2

Cheryl Brown

Great service and courteous staff! Love this Chipotle!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Burrito Bowl, Salad

Mission Noel

Let me just say, that I will be reporting this Chipotle to CORPORATE!! I have already started. Next will be the BBB. These people are absolutely EVIL!!! I’ve ordered DoorDash from here two times. The first time half of my bowel was missing. The second time, the only put rice, corn, and chicken, in a messy bowel. Even though I ordered, Rice, beans, salsa, corn salsa, lettuce, guacamole on the side, and salsa spicy on the side. They KNOW EXACTLY what they are doing!!!! They do it on purpose!!! They purposely mess up your order!!! Whoever is working on the online orders needs to be FIRED IMMEDIATELY!!! If you are thinking about ordering from here even for pickup, they messed up my order. DO NOT ORDER!!!!! You will be disappointed!!!

Atmosphere: 1

Food: 1

Service: 1

Deepa Kedari

We ordered food but only half of our food came horrible place

Atmosphere: 1

Food: 1

Service: 1

Asia Francis

This was ABSOLUTELY DISGUSTING!! There was food and dirt all over the floor and the tables. AND I FOUND A ROACH LEG IN MY RICE! But the guy working there was nice and cute so 5 stars. NEVER COMING BACK (unless that guy is working)

Atmosphere: 1

Food: 1

Service: 3

Paris Moody

They have mice I work downtown I was walking pass getting off the light rail I seen mice running around the restaurant just disgusting

Atmosphere: 1

Food: 3

Service: 4

JGamer

The service was good and it's usually a good time. But the steak is absolutely terrible, it is chewy and there was a lack of quality.

Atmosphere: 3

Food: 1

Service: 5

Joseph Osei

Stingy and they don’t have regular juices

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Burrito Bowl

Shy H

i ordered delivery last night and not only were my side of chips missing, but they managed to forget 2/5 of my toppings, and i ordered hard tacos but received soft. how do u possibly mess up that badly? smh.

Atmosphere: 1

Food: 1

Service: 1

Zee Dan

The dudes on the line never do anything right, I experienced today the worst customer service they don’t have customer service at this location at all! Food always something missing, they don’t like their jobs and should be fired

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chips, Burrito Bowl

Mala Iyer

Uncooked rice.. non friendly staffs and not clean inside ..

N/ A

very good job didnt charge for drink or extra meat

Atmosphere: 5

Recommended dishes: Burrito Bowl, Steak Bowl

Load More