Cold Stone Creamery
2500 Boston St Ste 102, Baltimore
(410) 522-0353
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2500 Boston St Ste 102, Baltimore
(410) 522-0353
The best ice cream shops around... I always search for them.
Atmosphere: 4
Food: 5
Service: 5
I ordered a milkshake from the board. The guy literally asked me what goes in it. ??
Atmosphere: 1
Food: 2
Service: 1
8/6/24 My kids wanted a milkshake so I drove here (an hour before they closed)- wasn’t greeted or anything- a black girl with a scarf just stared at me: (ironically another review is posted with her picture below me…) she finally asked what we wanted and I told her two milkshakes and told her they wanted separate toppings: she puts like 5 different toppings in the blender and I’m explaining to her the want the same flavor ice cream but different toppings/ she’s not comprehending what I’m saying to her and mixing their different toppings into one milkshake- it’s not rocket science- a job that requires zero brain cells and she still can’t do it correctly. Wow. She spilled a jar of cherries in the sink and put it back on the counter to top with someone’s ice cream and it was nasty and unsanitary.
Ended up leaving and went to friendlys. It baffles me who they let work in customer service anymore.
Atmosphere: 1
Food: 1
Service: 1
The staff was friendly, but this is definitely not the best cold stone the ice cream had like ice chips in it, and the cone was stale.
Store need’s attention on customer service food was ok i just had to wait
Atmosphere: 3
Food: 5
Service: 1
If you love ice cream creations at it's best, this is the place to be.?????
Closed early with no explanation and locked the doors
Great customer service from Danielle !!!
Best strawberry milkshake hands down!!!! The owner is super sweet and I will definitely be back!!!!
Very helpful, very quick. Definitely recommend
Restaurantji Recommends
customer service is great, and very friendly
Good ice cream and customer service and the Manager Nina is really nice and polite
Danielle very nice and professional made me an amazing cookie and cream, also story super clean and staff there is very nice and straightforward
Very nice ppl ❤️❤️
closed at 9:40 pm
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