The Best Customer Service! How can you not order from them? The owner, Ahmed went above and beyond the call of service. He let me know that my pickup did not happen so he personally delivered my order and it was delivered earlier than I had anticipated. Great communication and love the pic he sent me of the delivery. So happy with the arrangement and service. I can’t say enough, other than order from Ahmed!!
Martha Davis
Communication on point! Friendly & patient. Very personable, excellent customer service. Left a great 1st impression. Will definitely patronize this business. M. DAVIS
Brier
⭐️⭐️⭐️⭐️⭐️ Absolutely Incredible Cookies & Service!
Ahmed, the owner of Cookies by Design, goes above and beyond to make every order special! We have received two very special, hand-deliver beautifully decorated cookies boutiques. He also brings so much warmth and care with each delivery. The cookies are huge, delicious, and truly a work of art perfect for any occasion. It’s clear that he puts love into every detail, making each treat feel extra special and making sure each recipient feels the love from the sender. If you’re looking for a standout dessert delivery that wows in both taste and presentation, this is the place! Highly recommend! 🍪💖 Thank you again for making today a special day!
Angela Harris
I ordered a boutray for a graduation party. I wanted to make a change in boutray that was shown on the website and the owner made the change. The owner personally delivered my boutray to me as promised and I was very pleased and the cookies were fresh and really good. Thank you so much and I will definitely contact Cookies by Design the next time I want a cookie tray.
Alec Gobbo
Ahmed and the team are great to work with! Help me out in a pinch when needing cookies to be delivery to DC with 12 hour notice. Highly recommended!
Kerrie Wagaman
Ready ordering and next day delivery!
Jody Van Houten
My original order was damaged in transit by the delivery company. Ahmed, from the Baltimore location, jumped to the rescue; another batch was prepared and immediately hand delivered. Thank you so much!
Caroline Leya
I’ve ordered from them three times in the past year. The owner is awesome and will personally deliver orders in order to make sure they get to the recipient on time. Their cookies are always fresh and delicious! This place is my go-to for gifts:) highly recommend
Ben Whitney
The team was accommodating to a last minute change I needed to make my order. The order was exactly what I wanted.
Marilyn McCullough
Ahmed, owner of Cookies By Design was truly amazing. Ahmed personally went out of his way to assure my last minute purchase was delivered on Easter. I would recommend Cookies By Design to anyone who wants a quality gift from a company who cares about the people they serve with integrity.
Excellent Service!!! They go out of their way to make sure you receive your gift no matter how long it takes for you to hear the door bell or phone dinging to let you know you have a personal delivery. Highly Recommended!!!!
Rebecca Hasty Miyares
Wonderful business with excellent customer service! The owner went out of his way to contact me because I forgot to leave a gift message. I have already placed a second order with them. I highly recommend!
Mel Howerton
Ever since the closest Cookies By Design location closed down my tradition of event themed cookies was a thing of the past. But when my son requested them for an event, I knew I had to try, one-more-time, to carry on the tradition of themed cookies. That’s when I came upon Cookies By Design in Baltimore. And I’m so grateful I did!! I placed the order on a Tuesday and received them on a Thursday. Just in time for the event. With the request of each cookie personalized with name and team #, the owners were gracious, understanding, and helpful. I will definitely be back. MH
Atmosphere: 5
Food: 5
Service: 5
Becky Niemiec
The ordering and delivery process was very easy and when I needed to make a change to the address they answered promptly. I would use them again.
Atmosphere: 5
Food: 5
Service: 5
s christian
Thank you Ahmad for going above and beyond to deliver my order. I provided incorrect delivery information and you researched and made the connection and the delivery. I really appreciate your customer service.
The Best Customer Service! How can you not order from them? The owner, Ahmed went above and beyond the call of service. He let me know that my pickup did not happen so he personally delivered my order and it was delivered earlier than I had anticipated. Great communication and love the pic he sent me of the delivery. So happy with the arrangement and service. I can’t say enough, other than order from Ahmed!!
Communication on point! Friendly & patient. Very personable, excellent customer service. Left a great 1st impression. Will definitely patronize this business. M. DAVIS
⭐️⭐️⭐️⭐️⭐️
Absolutely Incredible Cookies & Service!
Ahmed, the owner of Cookies by Design, goes above and beyond to make every order special! We have received two very special, hand-deliver beautifully decorated cookies boutiques. He also brings so much warmth and care with each delivery. The cookies are huge, delicious, and truly a work of art perfect for any occasion. It’s clear that he puts love into every detail, making each treat feel extra special and making sure each recipient feels the love from the sender. If you’re looking for a standout dessert delivery that wows in both taste and presentation, this is the place! Highly recommend! 🍪💖
Thank you again for making today a special day!
I ordered a boutray for a graduation party. I wanted to make a change in boutray that was shown on the website and the owner made the change. The owner personally delivered my boutray to me as promised and I was very pleased and the cookies were fresh and really good. Thank you so much and I will definitely contact Cookies by Design the next time I want a cookie tray.
Ahmed and the team are great to work with! Help me out in a pinch when needing cookies to be delivery to DC with 12 hour notice. Highly recommended!
Ready ordering and next day delivery!
My original order was damaged in transit by the delivery company.
Ahmed, from the Baltimore location, jumped to the rescue; another batch was prepared and immediately hand delivered.
Thank you so much!
I’ve ordered from them three times in the past year. The owner is awesome and will personally deliver orders in order to make sure they get to the recipient on time. Their cookies are always fresh and delicious! This place is my go-to for gifts:) highly recommend
The team was accommodating to a last minute change I needed to make my order. The order was exactly what I wanted.
Ahmed, owner of Cookies By Design was truly amazing. Ahmed personally went out of his way to assure my last minute purchase was delivered on Easter. I would recommend Cookies By Design to anyone who wants a quality gift from a company who cares about the people they serve with integrity.
Restaurantji Recommends
Excellent Service!!!
They go out of their way to make sure you receive your gift no matter how long it takes for you to hear the door bell or phone dinging to let you know you have a personal delivery. Highly Recommended!!!!
Wonderful business with excellent customer service! The owner went out of his way to contact me because I forgot to leave a gift message. I have already placed a second order with them. I highly recommend!
Ever since the closest Cookies By Design location closed down my tradition of event themed cookies was a thing of the past. But when my son requested them for an event, I knew I had to try, one-more-time, to carry on the tradition of themed cookies. That’s when I came upon Cookies By Design in Baltimore. And I’m so grateful I did!! I placed the order on a Tuesday and received them on a Thursday. Just in time for the event. With the request of each cookie personalized with name and team #, the owners were gracious, understanding, and helpful. I will definitely be back.
MH
Atmosphere: 5
Food: 5
Service: 5
The ordering and delivery process was very easy and when I needed to make a change to the address they answered promptly. I would use them again.
Atmosphere: 5
Food: 5
Service: 5
Thank you Ahmad for going above and beyond to deliver my order. I provided incorrect delivery information and you researched and made the connection and the delivery. I really appreciate your customer service.
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