We have been there several times, and for the most part they are good, and their customer service is pretty good. The one who I believe is the manager, is very nice and makes sure things are right. The food could be a little hotter, but overall they are good, and the value combos are worth it. You gotta try the onion rings!
Monty C
Polite employees, clean environment, and good food. Would recommend
Carl Quinn
Price on the menu was not honored they charged me more than what is stated on menu had them to refund my money Due to attitude
Robert Hess
Horrible experience here . I ordered a large fry and small drink . Drink was under $3. I then asked for the pick any 2 for $5, and asked for the large drink and cheeseburger. The burger is just under $5. Instead of ringing it up how I asked, she rang the drinks up as the 2/$5 and the burger separately. This overcharged me by about $2. No problem, mistakes can be fixed right? Only if the manager is smart enough to see it. Instead, she insisted she was right. I tried to explain the VERY simple math, but she just kept talking over us, refusing to let us even speak. After things settled, and she refunded $4 with MUCH attitude, I tried to explain to her that the first part of customer complaint resolution was to listen. She doubled down and kept talking over me. You’d think a 71 year old lady would be better at her job. I will not visit this DQ again. I’d rather drive to Odenton if I get the urge. Which I likely will not.
L Summers
Every time I go here I have a great experience with the staff as they have some amazing customer service.
StraightWhiteMagaChad Nationalist
$7 meal deal is the bomb. Get the chicken kind, comes w a drink fries soda AND a Sunday! Less than 8$
Esmymarie Contreras
Doesn't follow the free cone day mentioned online which says 1 cone per person. Had a written paper stuck on drive through ordering screen that said only 1 cone per car.
Gerald Inglesby
We went in on Sunday with a bunch of dancers from a local competition. The staff was immediately overwhelmed but remained helpful, friendly, and courteous. They did a great job handling all those hungry dancers!
Evan Fimiani
Come here if you want ice cold food
R Dee
Never ever again! I order a small hot fudge sundae, $5! She hands Me this child size ice cream with this tiny bit of thick clumpy fudge. It didn't even begin to melt the ice cream, it looked awful! I asked for more hot fudge, she said that's 84 cent extra! I obliged even though the cold fudge wouldn't spread anywhere on the 1.5 ounce of ice cream they gave me. $6. Horrible, that an ice cream shop can't make a simple 2 ingredient menu item correctly! Please save your money!
We have been there several times, and for the most part they are good, and their customer service is pretty good. The one who I believe is the manager, is very nice and makes sure things are right. The food could be a little hotter, but overall they are good, and the value combos are worth it. You gotta try the onion rings!
Polite employees, clean environment, and good food. Would recommend
Price on the menu was not honored they charged me more than what is stated on menu had them to refund my money
Due to attitude
Horrible experience here . I ordered a large fry and small drink . Drink was under $3. I then asked for the pick any 2 for $5, and asked for the large drink and cheeseburger. The burger is just under $5. Instead of ringing it up how I asked, she rang the drinks up as the 2/$5 and the burger separately. This overcharged me by about $2. No problem, mistakes can be fixed right? Only if the manager is smart enough to see it. Instead, she insisted she was right. I tried to explain the VERY simple math, but she just kept talking over us, refusing to let us even speak. After things settled, and she refunded $4 with MUCH attitude, I tried to explain to her that the first part of customer complaint resolution was to listen. She doubled down and kept talking over me. You’d think a 71 year old lady would be better at her job. I will not visit this DQ again. I’d rather drive to Odenton if I get the urge. Which I likely will not.
Every time I go here I have a great experience with the staff as they have some amazing customer service.
$7 meal deal is the bomb. Get the chicken kind, comes w a drink fries soda AND a Sunday! Less than 8$
Doesn't follow the free cone day mentioned online which says 1 cone per person. Had a written paper stuck on drive through ordering screen that said only 1 cone per car.
We went in on Sunday with a bunch of dancers from a local competition. The staff was immediately overwhelmed but remained helpful, friendly, and courteous. They did a great job handling all those hungry dancers!
Come here if you want ice cold food
Never ever again! I order a small hot fudge sundae, $5! She hands Me this child size ice cream with this tiny bit of thick clumpy fudge. It didn't even begin to melt the ice cream, it looked awful! I asked for more hot fudge, she said that's 84 cent extra! I obliged even though the cold fudge wouldn't spread anywhere on the 1.5 ounce of ice cream they gave me. $6.
Horrible, that an ice cream shop can't make a simple 2 ingredient menu item correctly! Please save your money!
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