Domino's Pizza
1020 Park Ave Suite 102 Ste 102, Baltimore
(410) 244-8555
Recent Reviews
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They don’t answer the phone!!!!! Some ppl don’t like using your app!
1st time eating Dominos in years. The guys there actually make good pizzas !! I expected average to below average but my pizza was above average !!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meat Pizza
Tony who works the front but also makes some of the pizzas is amazing. Always super friendly and professional. Doesn’t hurt to be super pretty either…I go back maybe once every two weeks. I’m fully satisfied 90% of the time
Atmosphere: 4
Food: 5
Service: 5
Ordered a pizza for delivery less than two miles away, was marked as "delivered" but nobody ever showed up. Called store to resolve it, they picked up the phone and hung up immediately to get me off the phone. Waste of $20.
Atmosphere: 1
Food: 1
Service: 1
I placed an online order the other day at 606pm and the online tracker told me that Teryn had left at 636pm with my order. I live maybe less than 5 minutes away from this location. The on line tracker told me to expect my order about 646 which is ofc is 10 minutes from Teryn leaving. I thought it was fine but then the time changed to 651,652,701,703,708,711,715 up until at 726pm i received a text that my order was cancelled because the store was unable to fulfill it. So now I've been waiting 90 minutes for a delivery that never came. I was suggested to inquire with this location and given the direct number but no one ever picked up. Needless to say I will never order from not only this location but any dominos. I suggest you spare yourself the trouble too and order elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I ordered a large pizza with Italian sausage, mushrooms, onions, peppers. The sausage and mushrooms were missing. The pizza was cold. Tried calling and was hung up on 4 times. Could not get what i paid for and no way to inform. Very poor customer service
Atmosphere: 1
Food: 2
Service: 4
They never answer the phone, and it takes almost two hours to get the orders.
Edit: waited 3 hours from 9:20pm to midnight. Only to not get my order and can't get a hold of them. Who in their right mind would not contact their customers to inform them. This is the worst customer experience 😤.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lava Cake, Meat Pizza
When it's hot and fresh it's pretty great but no where near as good once you have to reheat it.
Atmosphere: 4
Food: 4
Service: 5
GHETTO. Drivers don't follow delivery instructions and will drop off to ANYONE they see. walked down because they gave my food to a neighbor in my building. Instructions say to call when outside..no phone call. Dropped the pizza and dipped...called the store and the phone just rings with automated messages....walked down to the store and it's packed, overstaffed but no food is being made or served....music with profanity and explicit verbiage playing with children in the dinning room from the kitchen.....i ordered my pizza at 6:20, it's now 8:00pm.
Manager told me that she was waiting for her manager to come back from outside, she was outside in the phone smoking....
So the lady decides to tell my husband she'll put it in for a remake..no rush on the order to the kitchen...no communication at all....DINNING ROOM DIRTY.
Cooks all have headphones on, a lot of talking in the kitchen and no work being done. Drivers come back from outside and DO NOT WASH OR SANITIZE HANDS!! TOUCHING FOOD! Going in the oven!
Another person comes to the register saying we close at 8 and they won't be making anymore pizzas....laughing during the whole interaction while I'm telling her what happened, not in uniform, unprofessional...she just walks away and starts talking to a group in the back...then some guy comes into the lobby to sweep in what looks like the first time the whole day. Not saying excuse me just sweeping over and around customers STILL WAITING FOR THEIR FOOD...
Do NOT BUY FOOD FROM THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Orders take long Employees do not wear gloves
Restaurantji Recommends
It shouldn’t take 2 hours for a pizza to come around the corner!
Atmosphere: 1
Food: 1
Service: 1
So unprofessional, I just had the worst experience with them. I do not recommend no one to order from here. I order my food at 6:08, they said my order was out for delivery at 6:25 on the app, then it change to 6:45. He called a few mins later & said he was ten minutes away. Then I looked back on the app at & it said completed mind you I never received a phone call when he/she was outside my apartment building. I stated in the app when I was ordering to call my phones once outside because my apartment building is secured you can’t get inside if you doesn’t live there. However I then had to catch a Lyft to the store, because they was not answering at all. Then the Supervisor Malik(short brownskined, with a cruddy like hair) was very nonchalant. I ask him for an refund for the delivery he told me he would have to refund the whole entire order, I said that’s fine & I paid again, never the less he ask someone to make it. He went outside to get his food from DoorDash, Grubhub, or uber eats not sure which one then left & went to the office & they got my order all wrong so I then had to get another refund( for the 2nd time)because my I had requested a Lyft & they was outside waiting & he told me he can’t give me corporate number because I ask for it. It just gave he didn’t care. Then none of them had hair nets on or gloves
Atmosphere: 1
Service: 1
Never again I ordered my food was looking on the website to see how long and when my food would be delivered multiple times. It said delivered and my food was not outside I checked the website literally every second because it was taking so long! Tried calling about my food they don’t even answer the phone!
Atmosphere: 1
Food: 1
Service: 1
They delivered to the BACK of my job/business. Left it on the step! I DID NOT ASK FOR THAT. I wanted a call and I requested that. My shit was left outside forever bc I lm literally at work waiting outside for SOOOO long. Don't waste your money.
Atmosphere: 1
Food: 1
Service: 1
DO NOT ORDER FROM HERE BAD PLACE BAD EMPLOYEES TAKES 10 MINS TO ANSWER PHONE AND 2HRS TO TAKE THE PIZZA DELIVERYED THE PLACE 10 MINS AND THE STAFF HAS NO MANNERS ON HOW TO TALK TO CUSTOMERS SHUT THIS PLACE
Atmosphere: 1
Food: 1
Service: 1
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