Signed up for the Baltimore preorder and was assigned a pickup time. Waited nearly an hour and a half after our assigned time only to get donut hole sized donuts. I'm attaching pics of what the donuts looked like this morning vs what we got at 4:00 (the 2:30 pickup slot). Never again. Clearly they are overextended, inefficient, and not capable of meeting demand.
Food: 3
Service: 1
Greer Jattan
Best donuts I’ve ever had!!
Atmosphere: 5
Food: 5
Service: 5
Mary Catherine Beach
These donuts are out of this world! Please open back up!
Richard Mayanja
Delicious don't, lovely people
Nick
Best donuts
Atmosphere: 5
Food: 5
Service: 5
Candy Andrews-Powley
I'm very happy to see Cloudy Donut back in Baltimore City as I think it's important to not forget home. The menu is expansive and the flavors are really good - my favorites are: brown butter chocolate chip, strawberry, lemon poppy, and Cookie Monster. They're certainly worth the price and the wait in line. My only critique is I hope they bring back the regular size doughnuts as I'm not a fan of the minis. You lose a lot of the added detail and some of the flavor with them.
Vegetarian options: The doughnuts are vegan.
Kid-friendliness: My toddler loves going to the shop, speaking with employees and fellow customers, and seeing the display of doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Vegan Donuts, Brown Butter Chocolate Chip
BreeVeg
Stopped by there today and it looks closed for good! Not sure though. I could be wrong.
Wesley Nazzaro
I used to love this place, truly. But ever since opening their NYC location, the MD ones have kinds taken a nose dive.They turned their original social media page on instagram to NY only and I had no idea until I found a tiny sentence about it. They pushed their MD flavors to another page. Very strange -- most of your following started in the DMV, it should be obvious that you make a new NYC page instead??? They also seem to focus more on their NY location for new amazing flavors and I haven't seen much of anything new here. It's so weird to me -- I'm pretty sure you guys started in the DMV area, focus on your community that maybe supported you from the get-go? Feeling like the unwanted step sibling now.Especially because the quality just isn't the same. I have had boston cream donuts missing the custard, no joke, 6 times. One time was for replacement donuts that I asked for, because the first boston cream was bone dry! I kept foolishly getting them because they were my fave the first time I had them but at this point you can get more boston cream from Krispy Kreme or Dunkin. The quality of all of their donuts isn't consistent. One week they're great and the next, very greasy. Only reason I'm giving two stars and not one stars is when the donuts are good, they're GOOD. The pistachio donuts and the fall flavors have me by my throat.Prices were also raised to 5 bucks a donut and they implemented a donut purchase minimum which is insanity. This place just isn't like it used to be. I was so excited to support a black owned donut business but it's obvious their focus is NYC and not the DMV, especially with frequent poor customer service being the final nail in the coffin. Go to Charlsie's in Catonsville if you want exciting pastries and good cronuts, brioche donuts, and others.
Naijha Wright-Brown (Naijha Speaks)
How many times do I need to keep giving this place 5-star reviews??? Aren't you listening? They have THEE BEST DONUTS ? IN THE WORLD. Hands down! Period. End of story. There's no debating me on this.
Marbella
Limited inventory (always out), limited hours of operation and waaaay over priced. A shame bc their donuts are good.
Pretty disappointing experience. The MD locations had been closed for several weeks, so I was excited to come back, and try their new products and an old favorite.
When I walked in, the place was very busy, and cramped, which is to be expected, since they are only open on weekends.
However, I pre-ordered my stuff ahead of time, and there was no indicator/signage to let customers know where to stand for call-ahead orders.
(FYI: They raised the price to $5 PER DONUT and $8 PER BUTTER PECAN ROLL, and there is a 4 donut minimum per order. The employee won't let you know the prices, until you hear the crazy high order total).
Anyway, I ended up waiting in line behind others, and when it was my turn, the order taker (a black guy with a close shaved beard) just stared at me, and mouthed "what do you want" very softly, as if I was bothering him. You CHOSE to work in customer service, and the attitude is disgusting. I noticed that he nicely greeted the woman ahead of me, and the guy behind me.
I simply told him that I was there for a pickup. I was given one box, I opened it right then, and noticed the $8 roll was missing. I went back in line, and was given my full order in a fully open container, I took both boxes and decided to close them myself when I left the store. I couldn't stand to be there one more second.
The taste of the new stuff was average, and definitely not worth the ridiculous price. There is only one or two donuts that has an actual taste (other than overpowering sugar) so I'm happy I probably won't be back again.
As a black-owned/founded shop, they need to try much harder to find nice, dedicated people, that treat all customers with the same level of respect.
Crystal West,
It tast good but I question the validy of them being totally vegan ?. The texture of donuts wasn't vegan . It was rough it reminded me of Lexington Market donuts. I ask the guy what was in it he totally avoided my question. They shouldn't lie to get customers. After I brought donut I unfolowed on ig they are not vegan . I never break out from vegan anything but I did with there's. I won't go back.
Sharon
OMG...the best Vegan Donuts ? ? I'm hooked on these donuts. Pistachio is my fav!!
Signed up for the Baltimore preorder and was assigned a pickup time. Waited nearly an hour and a half after our assigned time only to get donut hole sized donuts. I'm attaching pics of what the donuts looked like this morning vs what we got at 4:00 (the 2:30 pickup slot). Never again. Clearly they are overextended, inefficient, and not capable of meeting demand.
Food: 3
Service: 1
Best donuts I’ve ever had!!
Atmosphere: 5
Food: 5
Service: 5
These donuts are out of this world! Please open back up!
Delicious don't, lovely people
Best donuts
Atmosphere: 5
Food: 5
Service: 5
I'm very happy to see Cloudy Donut back in Baltimore City as I think it's important to not forget home. The menu is expansive and the flavors are really good - my favorites are: brown butter chocolate chip, strawberry, lemon poppy, and Cookie Monster. They're certainly worth the price and the wait in line. My only critique is I hope they bring back the regular size doughnuts as I'm not a fan of the minis. You lose a lot of the added detail and some of the flavor with them.
Vegetarian options: The doughnuts are vegan.
Kid-friendliness: My toddler loves going to the shop, speaking with employees and fellow customers, and seeing the display of doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Vegan Donuts, Brown Butter Chocolate Chip
Stopped by there today and it looks closed for good! Not sure though. I could be wrong.
I used to love this place, truly. But ever since opening their NYC location, the MD ones have kinds taken a nose dive.They turned their original social media page on instagram to NY only and I had no idea until I found a tiny sentence about it. They pushed their MD flavors to another page. Very strange -- most of your following started in the DMV, it should be obvious that you make a new NYC page instead??? They also seem to focus more on their NY location for new amazing flavors and I haven't seen much of anything new here. It's so weird to me -- I'm pretty sure you guys started in the DMV area, focus on your community that maybe supported you from the get-go? Feeling like the unwanted step sibling now.Especially because the quality just isn't the same. I have had boston cream donuts missing the custard, no joke, 6 times. One time was for replacement donuts that I asked for, because the first boston cream was bone dry! I kept foolishly getting them because they were my fave the first time I had them but at this point you can get more boston cream from Krispy Kreme or Dunkin. The quality of all of their donuts isn't consistent. One week they're great and the next, very greasy. Only reason I'm giving two stars and not one stars is when the donuts are good, they're GOOD. The pistachio donuts and the fall flavors have me by my throat.Prices were also raised to 5 bucks a donut and they implemented a donut purchase minimum which is insanity. This place just isn't like it used to be. I was so excited to support a black owned donut business but it's obvious their focus is NYC and not the DMV, especially with frequent poor customer service being the final nail in the coffin. Go to Charlsie's in Catonsville if you want exciting pastries and good cronuts, brioche donuts, and others.
How many times do I need to keep giving this place 5-star reviews??? Aren't you listening? They have THEE BEST DONUTS ? IN THE WORLD. Hands down! Period. End of story. There's no debating me on this.
Limited inventory (always out), limited hours of operation and waaaay over priced. A shame bc their donuts are good.
Restaurantji Recommends
Delicious and unique vegan doughnuts!
Literally best donuts I’ve ever had in my life.
?
Pretty disappointing experience. The MD locations had been closed for several weeks, so I was excited to come back, and try their new products and an old favorite.
When I walked in, the place was very busy, and cramped, which is to be expected, since they are only open on weekends.
However, I pre-ordered my stuff ahead of time, and there was no indicator/signage to let customers know where to stand for call-ahead orders.
(FYI: They raised the price to $5 PER DONUT and $8 PER BUTTER PECAN ROLL, and there is a 4 donut minimum per order. The employee won't let you know the prices, until you hear the crazy high order total).
Anyway, I ended up waiting in line behind others, and when it was my turn, the order taker (a black guy with a close shaved beard) just stared at me, and mouthed "what do you want" very softly, as if I was bothering him. You CHOSE to work in customer service, and the attitude is disgusting. I noticed that he nicely greeted the woman ahead of me, and the guy behind me.
I simply told him that I was there for a pickup. I was given one box, I opened it right then, and noticed the $8 roll was missing. I went back in line, and was given my full order in a fully open container, I took both boxes and decided to close them myself when I left the store. I couldn't stand to be there one more second.
The taste of the new stuff was average, and definitely not worth the ridiculous price. There is only one or two donuts that has an actual taste (other than overpowering sugar) so I'm happy I probably won't be back again.
As a black-owned/founded shop, they need to try much harder to find nice, dedicated people, that treat all customers with the same level of respect.
It tast good but I question the validy of them being totally vegan ?. The texture of donuts wasn't vegan . It was rough it reminded me of Lexington Market donuts. I ask the guy what was in it he totally avoided my question. They shouldn't lie to get customers. After I brought donut I unfolowed on ig they are not vegan . I never break out from vegan anything but I did with there's. I won't go back.
OMG...the best Vegan Donuts ? ?
I'm hooked on these donuts.
Pistachio is my fav!!
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