ordered here twice via a ghost kitchen that runs through here both times order was wrong if anyone orders anything from the best breakfast company dont they are anything but the best
Food: 1
Stephanie Thompson All Rights Reserved 1-308
They have the best morning sausage here ever!!!!!
Atmosphere: 5
Food: 4
Service: 5
Cocoa Locoa
Bacon a little too crsipy but id go here over any other breakfast place
Atmosphere: 5
Food: 5
Service: 5
Arnold Matthews
The waitress was very polite and attentive.
Atmosphere: 4
Food: 4
Service: 5
Jing
DO NOT COME!!! Food was terrible. Bland & dry. 0/10 do not recommend. Tip option was minimum 20%. Why would I tip 20% for a waiter that only stopped by two times and was impossible to find the entire time when I needed something?
Atmosphere: 3
Food: 1
Service: 2
M P
I am writing to formally express my disappointment regarding an experience I had at your Nottingham location today on New Year’s Day. I have been a loyal customer of this diner since the COVID period, and it has consistently been my preferred location until this incident. Unfortunately, the way this situation was handled left me feeling embarrassed, disrespected, and undervalued as a long-standing patron.
Earlier today, my mother—who’s ill with the flu—placed a phone order around noon for breakfast that I intended to pick up, pay for, and deliver to her before heading to work. When I arrived approximately 30 minutes later, I was informed that there was no order under either my name or my mother’s. Given my mother’s condition, it took some time for her to respond while she attempted to confirm the details. In the meantime, I calmly explained the order in hopes of resolving the issue, but I was repeatedly told that no such order existed.
I also contacted another nearby location to verify whether the order had been mistakenly sent there, which was not the case. My mother then called back and reconfirmed that she had indeed contacted the Nottingham location and remained on the line with me the entire time after this point as she was witness to the events that followed. When I returned inside, the cashier lady did not acknowledge me again directly and instead referred the matter to the manager as she was also on the phone with my mother. After consulting with a female server, the manager confirmed that the order was in fact placed—under my name—after nearly 20–25 minutes of confusion, during which I was made to feel as though I had gone to the wrong location.
Given the inconvenience, delay, and clear internal error, I respectfully asked whether any accommodation could be offered, especially as a frequent customer. Instead, I was abruptly dismissed by that server who asked, “Do you want it, yes or no?” While I made it clear that I did intend to pay for and receive the order, I also requested to speak with management regarding the situation.
The manager acknowledged that a mistake had been made, but he showed no willingness to take responsibility or consider any form of customer accommodation. When I attempted to explain why the situation warranted concern, I was made to feel as though I was being unreasonable or rude simply for voicing a legitimate complaint. At that point, I began to feel that I was being treated dismissively in a way that may have been influenced by racial or cultural differences—an extremely uncomfortable realization.
When I expressed that I would reconsider patronizing the diner if this was how concerns were handled, I was met with indifference. Despite my attempts to disengage in conversation with him to de-escalate, complete the transaction, and leave, I continued to be spoken to in a confrontational manner as if I were of any threat to him. Ultimately, I chose to leave without completing the purchase in order to preserve my dignity and peace of mind.
As someone who understands customer service and business operations, I found this experience deeply disheartening. Customers should never be made to feel silenced, embarrassed, or dismissed for respectfully raising concerns—especially when an error originates within the establishment. Differences in culture, background, or communication style should never excuse a lack of professionalism or basic courtesy.
I hope this matter will be taken seriously, and I would appreciate the opportunity to discuss this experience with upper management. I genuinely valued this diner prior to this incident and would like to see accountability and improved customer care moving forward.
Atmosphere: 1
Service: 1
Charles Teague
I ate there time. Never went back. With all the one star reviews how does this place stay open. The reviews are horrendous
Atmosphere: 1
Food: 1
Service: 1
Mark Lipka
Clean & well appointed. Good coffee & nice service.
Atmosphere: 5
Food: 4
Service: 4
Ivy Gibson
Food was great service was as well. No complaints.
Vickie. And. I. Have had. Many. Delicious. Meals. There. We. Always. Have. To. Bring. Half. Of. Our. Meals. Home. It’s. One. Of. Most. Cleanest. Restaurants. I. Have. Ever. Been. It’s. Truly. Worth. The. Drive. From delta pa. To perry. Hall.
Rooster OnSkates
Food was excellent, the chocolate chip pancakes were the best kind of pancakes I've EVER had and chocolate mousse was really tasty and this is a really good brunch place to come to
Atmosphere: 5
Food: 5
Service: 5
Brad Smith
Love this place and their food but the lady who works at the front is the worst. She’s always gossiping about the other coworkers and mind you the waitress are half her age, they could be her daughters. Instead of helping out or checking up, she’s always bossing them around. She’s always so rude and on her phone when we go in. Our waitress was really sweet. She kept checking up us and always had a smile on her face. If the owners want my advice, you need someone better working as the “manager” or “supervisor” or whatever that lady’s role is. This older gentleman was really sweet though.
Was ok
Atmosphere: 1
Food: 3
Service: 3
ordered here twice via a ghost kitchen that runs through here both times order was wrong if anyone orders anything from the best breakfast company dont they are anything but the best
Food: 1
They have the best morning sausage here ever!!!!!
Atmosphere: 5
Food: 4
Service: 5
Bacon a little too crsipy but id go here over any other breakfast place
Atmosphere: 5
Food: 5
Service: 5
The waitress was very polite and attentive.
Atmosphere: 4
Food: 4
Service: 5
DO NOT COME!!! Food was terrible. Bland & dry. 0/10 do not recommend. Tip option was minimum 20%. Why would I tip 20% for a waiter that only stopped by two times and was impossible to find the entire time when I needed something?
Atmosphere: 3
Food: 1
Service: 2
I am writing to formally express my disappointment regarding an experience I had at your Nottingham location today on New Year’s Day. I have been a loyal customer of this diner since the COVID period, and it has consistently been my preferred location until this incident. Unfortunately, the way this situation was handled left me feeling embarrassed, disrespected, and undervalued as a long-standing patron.
Earlier today, my mother—who’s ill with the flu—placed a phone order around noon for breakfast that I intended to pick up, pay for, and deliver to her before heading to work. When I arrived approximately 30 minutes later, I was informed that there was no order under either my name or my mother’s. Given my mother’s condition, it took some time for her to respond while she attempted to confirm the details. In the meantime, I calmly explained the order in hopes of resolving the issue, but I was repeatedly told that no such order existed.
I also contacted another nearby location to verify whether the order had been mistakenly sent there, which was not the case. My mother then called back and reconfirmed that she had indeed contacted the Nottingham location and remained on the line with me the entire time after this point as she was witness to the events that followed. When I returned inside, the cashier lady did not acknowledge me again directly and instead referred the matter to the manager as she was also on the phone with my mother. After consulting with a female server, the manager confirmed that the order was in fact placed—under my name—after nearly 20–25 minutes of confusion, during which I was made to feel as though I had gone to the wrong location.
Given the inconvenience, delay, and clear internal error, I respectfully asked whether any accommodation could be offered, especially as a frequent customer. Instead, I was abruptly dismissed by that server who asked, “Do you want it, yes or no?” While I made it clear that I did intend to pay for and receive the order, I also requested to speak with management regarding the situation.
The manager acknowledged that a mistake had been made, but he showed no willingness to take responsibility or consider any form of customer accommodation. When I attempted to explain why the situation warranted concern, I was made to feel as though I was being unreasonable or rude simply for voicing a legitimate complaint. At that point, I began to feel that I was being treated dismissively in a way that may have been influenced by racial or cultural differences—an extremely uncomfortable realization.
When I expressed that I would reconsider patronizing the diner if this was how concerns were handled, I was met with indifference. Despite my attempts to disengage in conversation with him to de-escalate, complete the transaction, and leave, I continued to be spoken to in a confrontational manner as if I were of any threat to him. Ultimately, I chose to leave without completing the purchase in order to preserve my dignity and peace of mind.
As someone who understands customer service and business operations, I found this experience deeply disheartening. Customers should never be made to feel silenced, embarrassed, or dismissed for respectfully raising concerns—especially when an error originates within the establishment. Differences in culture, background, or communication style should never excuse a lack of professionalism or basic courtesy.
I hope this matter will be taken seriously, and I would appreciate the opportunity to discuss this experience with upper management. I genuinely valued this diner prior to this incident and would like to see accountability and improved customer care moving forward.
Atmosphere: 1
Service: 1
I ate there time. Never went back. With all the one star reviews how does this place stay open. The reviews are horrendous
Atmosphere: 1
Food: 1
Service: 1
Clean & well appointed. Good coffee & nice service.
Atmosphere: 5
Food: 4
Service: 4
Food was great service was as well. No complaints.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Priced alittle high
Atmosphere: 3
Food: 4
Service: 4
Overcrowded high price for breakfast
Atmosphere: 3
Food: 3
Service: 2
Vickie. And. I. Have had. Many. Delicious. Meals. There. We. Always. Have. To. Bring. Half. Of. Our. Meals. Home. It’s. One. Of. Most. Cleanest. Restaurants. I. Have. Ever. Been. It’s. Truly. Worth. The. Drive. From delta pa. To perry. Hall.
Food was excellent, the chocolate chip pancakes were the best kind of pancakes I've EVER had and chocolate mousse was really tasty and this is a really good brunch place to come to
Atmosphere: 5
Food: 5
Service: 5
Love this place and their food but the lady who works at the front is the worst. She’s always gossiping about the other coworkers and mind you the waitress are half her age, they could be her daughters. Instead of helping out or checking up, she’s always bossing them around. She’s always so rude and on her phone when we go in. Our waitress was really sweet. She kept checking up us and always had a smile on her face. If the owners want my advice, you need someone better working as the “manager” or “supervisor” or whatever that lady’s role is. This older gentleman was really sweet though.
Atmosphere: 3
Food: 5
Service: 5
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