Dunkin’
300 W Pratt St, Baltimore
(443) 438-4547
Recent Reviews
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Nice spot to place an order, very small on the inside. Basically just a pickup location but coffee was on point for sure!
Atmosphere: 5
Food: 5
Service: 5
Only one person works here 😔😔😔 smh
Atmosphere: 2
Food: 4
Service: 4
The guy behind the counter is allergic to gloves . It was at night I went there.
Big shout out to the security, he was very friendly and welcoming
Atmosphere: 2
Food: 5
Service: 3
Cashier had an attitude and fragile ego when i (politely) called him out on messing up my order. I cussed him out i don’t care!
Service: 1
I had jury duty and this was a convenient place to go and get my coffee. It was clean and the coffee was perfect.
Atmosphere: 4
Food: 4
Service: 4
Great service fast and friendly
Atmosphere: 5
Food: 5
Service: 5
1. I would not recommend this place.
2. I paid for 20 munchkins and only got 10.
3. I didn't see the person handing food put on gloves .
Atmosphere: 4
Food: 1
Service: 2
Nice but they don’t take mobile orders…everytime I’ve been here they wait until I arrive to make mobile orders. Very bizarre as this hasn’t happened at any other Dunkin.
Atmosphere: 5
Food: 5
Service: 2
Very disappointed with the lack of customer service. I had an issue at this Dunkin’ on May 26, 2025, and it’s now been over a month with no real resolution. The store’s owner initially told me he would send a gift card as an apology — that never happened. When I followed up, I was told I hadn’t sent a screenshot, even though I was never asked to in the first place.
I’ve contacted customer support multiple times. I received an automated email promising a response within 48 business hours — and that time has come and gone with no reply.
This entire situation has been frustrating and handled very poorly. I expected better from a national brand.
Atmosphere: 1
Food: 1
Service: 1
This is my neighborhood Dunkin. I go almost every day. They remember my name and always have my order ready. Best customer service by far.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
These people that work here don't know how to make a latte it always teasts like straight milk they need a update on there leasons of how to make coffee how people order it
I love this location! The fast, friendly service they provide is hard to find these days. I come every morning and they take the time to remember my name and my coffee with just a little espresso! I am truly a fan and highly recommend it. Come in and see for yourself! ☕️
Atmosphere: 5
Food: 5
Service: 5
It was OK 👍 👌 🙆♂️ 🙂.
Worst I visited.
Atmosphere: 1
Food: 1
Service: 1
I recently visited this Dunkin' and was blown away by the exceptional service. From the moment I walked in, I was greeted with a warm smile and a friendly hello. The staff was incredibly efficient, and I had my order in hand within just a few minutes. The store was spotless, which made the whole experience even more pleasant. I highly recommend this Dunkin' location for anyone looking for a quick, friendly, and clean place to grab their coffee and donuts.
Atmosphere: 5
Food: 5
Service: 5
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