Dunkin'
3600 Boston St, Baltimore
(410) 276-0644
Recent Reviews
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This used to be a great spot. Now kids work there and they have no interest in doing what that get paid for. Lately the coffee has been yuck
Atmosphere: 1
Food: 1
Service: 1
The staff are rude and unprofessionalism
Needs new manager. Undercooked food and wild wait times for an empty store.
Atmosphere: 2
Food: 1
Service: 1
The older Caucasian lady was very impolite, and me having an accent, she pretended she couldn't understand the name of the item I asked for, let's say she doesn't understand, the common sense is that, what i asked for even if it is not as she want me to pronounce it, common sense would've directed your understanding to the closest and only item Dunkin have, but was rude to me and made my coffee like bath water. That was a horrible experience. I will never patronize that location again, everyday I buy from Dunkin.
Atmosphere: 1
Food: 2
Service: 2
The service was quick and efficient. Very professional customer service ☺️
Atmosphere: 4
Food: 4
Service: 5
Terrible customer service. Placed a mobile order for an everything bagel with cream cheese and a coffee. The coffee was ready however no sign of the bagel, after asking them inside I stood and waited for nearly 15 minutes before asking again, finally they said they were out of everything, not letting me know, I said I’d take a plain and they proceeded to make a handle full of orders prior to mine, I asked again and they just laughed, nearly waiting 30 minutes. I will not be back, onto Starbucks.
Atmosphere: 2
Food: 1
Service: 1
Ordered sweet pepper bacon sandwich the bacon was raw and not fully cooked so that it's crispy and crunchy....
Made my coffee with no milk and under the ingredients that I requested.
They need to hire other people if the people that they hiring can't even do that job first thing in the morning.
Milk where!?
Atmosphere: 1
Food: 1
Service: 1
Literally never have croissants past noon smh.. not sure if understaffed, under provided, or just unwilling to make more, but it sure does get old to a regular like me.
Atmosphere: 2
Food: 1
Service: 1
Great service. Food as expected.
Atmosphere: 1
Food: 5
Service: 5
Service is fast. Coffee is always good. Food is always good and hot. I love the wake up wraps with the maple bacon!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Literally the fastest service I’ve ever received at a Dunkin’ Donuts! I ordered four drinks, two of which were frozen, and four different heat up breakfast items and everything was ready within two minutes. Don’t even know how that is even possible!! Everyone is also so kind and nice whenever I go in. The food and coffee is consistently delicious!
Atmosphere: 5
Food: 5
Service: 5
Everything was wrong. My frozen coffee tasted sour' my tots were burned beyond edible. All 12 of the doughnuts were chewey.
I was very suprised by the poor service. I stood in line and the guy at the register acted like he didn't see me. I am 6'4. How? Thumbs down
Atmosphere: 3
Food: 3
Service: 1
Ordered 2 iced coffees on the app. Both were made correctly - but the coffee tasted off. It was either old or brewed incorrectly. Ordered an iced coffee with cream and French vanilla swirl. Service was fast though.
Atmosphere: 4
Food: 4
I ordered through grubhub and I got my coffee, but no breakfast sandwich. Not impressed
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