Dunkin'
$ • Coffee Shops, Donuts
Hours:
2401 Liberty Heights Ave, Baltimore
(410) 669-3004
About Dunkin' Donuts
Customers' Favorites
Sausage Egg and Cheese
English Muffin
Hash Browns
Croissant
Donuts
Bagels
Dunkin' Donuts Reviews
Ratings
Hours
| Monday | 6AM - 6PM |
| Tuesday | 6AM - 6PM |
| Wednesday | 6AM - 6PM |
| Thursday | 6AM - 6PM |
| Friday | 6AM - 6PM |
| Saturday | 6AM - 6PM |
| Sunday | 7AM - 4PM |
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Dunkin' offers a functional experience with varying service speed. The staff, particularly Ms. Donna, are known for their friendliness and attentiveness to customer orders. The iced coffee stands out as a recommended beverage. The restaurant is praised for getting the job done and providing positive energy. However, the location might be less appealing due to persistent requests from non-customers.
The food is good, but the customer service could be improved at times. Language barriers can sometimes lead to misunderstandings and frustrations. The staff is encouraged to practice patience when dealing with customers and language differences.
One customer's daughter enjoyed a lemonade strawberry dragonfruit refresher with less ice, rating it as exceptional. Despite the mall's appearance of being closed, the Dunkin' location remained steadfastly open and provided speedy service.
The Dunkin' restaurant is located in the Mondawmin Mall, which is also a shopping center and MTA Metro Bus/Train hub. The location offers plenty of parking and is wheelchair accessible.
Ms. Donna, a staff member, is described as "absolutely stunning" and provides great customer service. Customers have had positive experiences when she is present, and one customer hopes the owner recognizes her efforts and hard work.