Dunkin'
2401 Liberty Heights Ave, Baltimore
(410) 669-3004
Recent Reviews
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This location is very dirty and unkempt. The floor is particularly filthy. I got an ice coffee here but it was not up to standards. I won’t be going back until improvements are made. Not to mention, that staff lacks basic customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, other customers were being very disrespectful to the employees and I know they were busy. However, they refused to talk with any customers. I waited 30 minutes for my drink and no one would respond. I ended up leaving without any of my order after waiting in store for 30 minutes. I tried to get a refund with the app and they just want to offer reward points.
Atmosphere: 1
Service: 1
Awesome
Atmosphere: 5
Food: 5
Service: 5
It was a Dunkin' Donuts. The cashier was a really cool guy. I enjoyed my turkey sausage and cheese croissant. I had a tropical drink too.
Atmosphere: 5
Food: 4
Service: 5
Solid spot but no drive thru. Order was ready promptly and as expected, good spot to pick up from with massive parking lot onsite!
Atmosphere: 3
Food: 5
Service: 5
This is the worst place they need to change all of the employees they are very disrespectful very ignorant should not working with people cause they don't have any customer service . Very disappointed and I love Dunkin I used to go every day and evening before I went home not no more
Atmosphere: 1
Food: 1
Service: 1
Though the customer service great they don't ever have everything you need. And sometimes pastries are overcooked.
Atmosphere: 3
Food: 4
Service: 5
very rude and ghetto they said u need a id to get a drink i would never come here again dirty and ames
Literally the one of the worst Dunkin’s in the city. Can’t make a correct order to save their life. I ask for almond milk in my drink for dietary reasons and they gave me almond flavoring and regular milk 💀💀
Atmosphere: 1
Food: 1
Service: 1
This employee are all the time on the phone and they are mad all the time. They acted like they are doing favors to costumer’s. They don’t answer any questions rightly. If I ask something they answer with attitude like they don’t want to answer. I only go there for any emergency otherwise I don’t go and I don’t like to go there no more. Because of this location employees attitude.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They need some American workers brah . They service is terrible they are all Indian's fresh off the boat cant get simple order right
Atmosphere: 1
Food: 1
Service: 1
I eat all kinds of donuts and enjoy different forms of entertainment at the store and at home in my area of Maryland.
Atmosphere: 3
Food: 3
Service: 3
Food was good customer service could be a little better sometimes language's gets in the way when ordering food then attitudes come out have seen and been through it ,they have to remember patients when dealing with customers and language differences.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg and Cheese
Love their chicken wraps
Atmosphere: 4
Food: 5
Service: 5
My daughter got a lemonade strawberry dragonfruit refefresher with less ice as is her custom. It was one million out of ten. Even though the mall looked closed, the dunkin was steadfastly open, and the service was speedy.
Atmosphere: 4
Food: 5
Service: 5
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