Dunkin'

1020 W 41st St, Baltimore
(410) 366-4595

Recent Reviews

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Erica Allen

Didn’t Have My Food , And Told Me They Couldn’t Do Nothing About It .. This Is The Only One That Said They Cant Give Me My Money , I Have To Call A Number .. Very Rude !

Service: 1

TC

Quality is not consistent. Yesterday the caramel craze coffee order of three was good today we ordered the same thing and spent $40 and the coffee was clearly burnt and nasty ☹️. We asked for a remake of ONE drink and the lady seemed racist because she stated we asked for returns threes times??? No we’ve visited theee times in the past two weeks and this was the FIRST time the coffee tasted burnt. She went on to chastise us and tell us that we do not know how it’s suppose to taste when we only order two drinks either the cold brew or iced coffee. Will not return.

Atmosphere: 1

Food: 1

Service: 1

Liz Suter [Lange]

Messed up an online order in so many ways it's impressive. Bagel was hard and tasted like chemicals. Didn't even get the donut so no idea how the quality would be (they forgot it). Sad times.

Atmosphere: 3

Food: 1

Service: 1

Tyler T

Decent spot to pick up order from, easy to access with parking lot onsite and wasn't too busy during workweek hours. Coffee was as order and fresh

Atmosphere: 4

Food: 4

Service: 4

Kevin Gong

Terrible customer service, samiksha was rude and disrespectful

Atmosphere: 1

Food: 1

Service: 1

MD Chapter

Long time been restroom not working .
Not clean store . Not respected for customer .

Atmosphere: 1

Food: 1

Service: 1

Caressa caressa

Nice place, good service. Insides needs updating and a good cleaning though.

Atmosphere: 4

Food: 5

Service: 5

Matthew Stengel

They cant seem to be able to fill a simple donut order. Ridiculous.

Atmosphere: 1

Food: 3

Service: 1

Tony Pozzuoli

Best coffee

Lexi Miller

This Dunkin’ is delapitated. Everything is broken and not in working condition. The employees are great but hey corporate, this is NOT a good look

Atmosphere: 1

Food: 4

Service: 4

Celeste Nelson

Horrible. Provided me stale donut and coffee was Luke warm. The atmosphere wasn't clean.

Atmosphere: 1

Food: 1

Service: 1

Mark Justice

The service in the early morning when first opened up the employees are fast they have my coffee ready before I order it so I don't have to wait around and they know what I want to order but when it hits around 11;00am then when the other employees come in to work it's like they are lost like they don't know what they are doing and it takes like 10 minutes to get my coffee and that's not good

Service: 5

Recommended dishes: Toasted Coconut Doughnuts

KEVIN McGUIRE

One of the best cold caramel iced coffees on the planet with five creams five sugars with extra ice. It's the best thank you Dunkin'

Atmosphere: 5

Food: 5

Service: 5

Perry Kimberly

Drinks are wildly inconsistent and the wraps/sandwiches are greasier than normal.

Atmosphere: 3

Food: 1

Service: 3

Ti Ow

Came here on 8/10/24 at around 8:26 in the morning and receive wonderful service from the customer service lady and other lady servers. They were very kind even though there was a language barrier. As most know, 93% of communication is nonverbal and I felt very respected by them… this is how customer service should be. Thank you very much.

Atmosphere: 5

Food: 5

Service: 5

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