Dunkin'

7821 Wise Ave, Baltimore
(410) 288-2844

Recent Reviews

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Quentin Copeland

Messed up order my gf was upset 😡

andrew walker

The ice coffee was terrible the lady said it was two creams and two sugars in it but it wasn't and it tastes horrible and strong.so I threw it in the trash and the hash browns was hard.

michael tutchton

Everybody loves dunking!

Debby Flinn

Terrible service, quality of drinks and food are horrible.

Daniel Howard

I go for their coffee

Kaleigh Raysor

I hate that I’m writing this, this is the only Dunkin that I have found that makes everything right usually, but today was just not it. I came in on a Monday after morning rush only 3 cars in the drive through they sent all of us to the back parking to wait. No big deal at all, until I’m watching not one car but about 5 to 6 cars driving off with there stuff, I waited for about 10 mins before going inside to get my stuff. I had two drink and a sandwich and mind you one drink come as is nothing added all they had to do was push a button, so you would think oh it will be done very quickly nope. When I came inside everyone was just sitting around having a little powwow and sitting on their phones there were only 3 girls that I slaw actively doing something when I came inside. There was more then 10 people on floor but only 3 of them working is a problem I don’t why y’all are keeping people if they don’t want to work. When I told them my order is they turned around looked for it and I slaw immediately just sitting at the drive through window just melting, I asked to speak to the manger he wasn’t there he put a girl that could only be 18 in charge nothing wrong with that but she really didn’t know what to say on why it took so long and she was just honestly lost, she didn’t know what her staff was doing asked why everyone just in here talking on the phones again had nothing to really say just kept apologizing. I felt bad for her because she was one of the 3 working and it sucks when you have coworkers that just clock in for money feels they deserve it without working for it. I come in all the time this is not the first time I have had to wait but most of the time it’s due to high influx of people coming in this time it was just because they didn’t have there manger on shift and did whatever they wanted. I even waited the day before for 20 mins and I ordered ahead didn’t say anything but there is only so much grace you can give in certain situations and today was just insane nobody was there and so many people on floor do better.

Charles Stern

Absolutely the worst Dunkin I’ve ever been to. Been in drive thru for 15 minutes and still didn’t get my order. When I get to the window my order change to $12 from $3. Shift leader was ignorant and nobody seems to know customer service

Robert Adams

Too many duplicated sets is trash shut it down

Dave Pantzer

I visited this Dunkin' early in 2025 with my daughter. Everything happened so fast! Before you knew it, we had our coffees - and that is a good start to the day!

Joshua Cooper

Ordered on the app, arrived, was informed they didn’t have the specific bagel I ordered which was no big deal. I was told to park behind the building and someone would bring it out. 15 minutes go by and I had to call the store. They forgot about me. Ridiculous.

Jenny Franz

Why pull me to park for a $10 order? Took 20 minutes to get my order to me. I would’ve walked inside but I have a small baby, the whole point of drive through is so that you don’t have to do that!! I didn’t ask for carry out! I will not be returning, and will go to the one on Dundalk Ave instead because no matter how backed up they are everything is ready under a few minutes.

Atmosphere: 1

Food: 1

Service: 1

Will Bow

Nice home town cooking

Connie McCartney

Sat in the drive through line for them to tell me they cannot split the payment between 2 debit cards, great way to loose business.

Jasmine Hardy

Go there to drive thru to get a medium hot chocolate and a bagel with cream cream cheese before work the girl at the window asks me to pull around back to bring it out mind u there’s not a single car behind me so i listen pull around back they take there sweet time still no show I’m waiting 5-10 mins for a bagel I pull back in drive thru to see what’s going on she says hold on she hasn’t started you’re bagel yet . The staff is Childish .

Kristen Childress

Worst service, they make you wait more than 10 minutes for a breakfast sandwich. Horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

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