Dunkin'
5800 Reisterstown Rd, Baltimore
(410) 358-3404
Recent Reviews
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This used to be a daily stop. Over the years the staff has become nasty, bias and unprofessional. The service is also poor and the quality of the food was always low! I returned today against my vow not to come back after my last experience and I was served an extra extra saturated buttery croissant! Deliberate clogged arteries! I WILL NEVER BE BACK!
Atmosphere: 1
Food: 1
Service: 1
These places have drive through guys.You get your food and you go.
Atmosphere: 5
Food: 5
Service: 5
I visit almost daily. They know my voice and order and always have HOT coffee. Great team.
Atmosphere: 3
Food: 5
Service: 5
Eat the $6 deal everyday
Atmosphere: 5
Food: 5
Service: 5
Good coffee and great customer service, gets you in and out
Breakfast which included beacon egg and cheese on bagel,hash brown nuggets and medium coffee for $6.36 good deal
Discovered after leaving order was missing an item ordered
Atmosphere: 4
Food: 5
Service: 4
This place is disgusting be careful everyone am on the phone with the department of health now 10/22/2025 12:05 pm I have there disgusting behavior on my phone The manager refuses to give her name they are unprofessional here as well as not handling food properly
Atmosphere: 1
Food: 1
Service: 1
The staff is the best! I’m pregnant with twins and wanted to DoorDash my order but my exact order that I was craving was not on the app. It was going to be the end of the world if I didn’t get exactly what I wanted so I called to see if they could help me. I spoke with a very pleasant lady who told me it would be no problem accommodating me! She added what I asked for to my order and made my entire day! I didn’t get her name but I hope she reads this! Thank you soooo much!
Atmosphere: 5
Food: 5
Service: 5
Great all around. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
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Today, when I went to get coffee and a donut during my break, I asked to use the bathroom. The cleaner refused, saying she would not give me the key, then went inside and hid. I asked another worker as well, but they did the same. I noticed they allowed another person to use it, so I feel I was unfairly treated and discriminated against.
A lot of loud, elderly people hanging out inside... but where else would they hang?!
Atmosphere: 2
Food: 4
Service: 4
Food- sometimes good sometimes bad. Just depends on who is on shift most times. Some employees will stack your sandwich with bacon and some act like they are allergic to it and put one slice.
Service- morning shift gives horrible service. You can stand in line and it will keep piling up and no one will acknowledge your are standing there for 5 mins. They focus on the drive thru when they only have like 2 cars and just stand around talking to one another. Its a waste of time most times.
Atmosphere- chill , most regulars just sit and have casual conversations. They also greet you better than the staff.
Overall this location has bad staff and bad leadership. Switch some of them out and this store could be better imo
Atmosphere: 3
Food: 3
Service: 1
Because of the location they could care less about how they service the customers Until We STOP SPENDING OUR MONEY IN THESE TYPE OF BUSINESS NOTHING WILL CHANGE The Donut taste like it was weeks old ,I ONLY BROUGHT ONE BECAUSE I KNEW BY THE LOCATION IT WAS GOING TO BE A WASTE OF TIME AND MONEY, I DO HAVE ENOUGH SENTS TO NEVER RETURN.
I wouldn't go there again
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